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4.4 out of 5

"All except pool was closed, and bed was hard. Everything else was great. " More

By a verified traveler on Sun 11 Oct 2020

Hotel Description

Family-friendly 3-star hotel near Magic Waters Water Park

Heart of Rockford

Within 3 miles (5 km) of this Rockford hotel, you'll find Midway Village & Museum Center and Magic Waters Water Park. CherryVale Mall is within 3 miles (5 km) and Rock Cut State Park is within 9 miles (15 km).

Renovated in 2014

This hotel features an indoor pool, a spa tub, and a restaurant. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the fitness center and perks like free self parking and free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 135 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available. Housekeeping is available on request.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Aug 8 - Aug 9

Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Bed 1 Bedroom Suite with Sofabed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Deluxe Room W Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Rockford ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Rockford

Everyone (7) Couples (1) Family (2)
5 out of 5
All except pool was closed, and bed was hard. Everything else was great.

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 12, 2020 by Nikki

Thank you so much for the great review! We are happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area. Thank you, Hotel Management Team

3 out of 5
Check in delayed due to payment not being cleared

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 16, 2020 by General Manager

Thank you for taking the time to share your feedback. We apologize for the delay in your check in process. We hope you will consider staying with us again in the future.

5 out of 5
We enjoyed the kid slide and how the pool was set up for kids

Posted by , from Minneapolis mn on Dec 28, 2019

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Comment from Hotel Management

Dec 29, 2019 by Nikki W, GM

It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon!

4 out of 5
Pool and lobby/ restaurant and facilities very nice and welcoming. Staff very helpful and hard working. Overall a good experience!

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 4, 2019 by Hilton Garden Inn Rockford Management Team

Dear Valued Guest, Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. Please let us know when you are returning so that we may provide you another great stay! Sincerely, Hilton Garden Inn Rockford Management Team

5 out of 5
Staff was very helpful when I arrived later than expected. Very clean. Workout facility was small but clean w well kept equipment.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 25, 2019 by Hilton Garden Inn Rockford Management Team

Dear Traveler: Thank you for the five star review! We take pride in our customer service and strive to provide our guests with an exceptional experience. We are so pleased to hear you our staff assisted with your late arrival. We will be sure to pass along your feedback to our team so they know their efforts do not go unnoticed. We look forward to serving you during your next stay with us! Sincerely, Hilton Garden Inn Rockford Management Team

4 out of 5
Grr pool and exercise room. Very spacious room and a very nice lobby

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 16, 2019 by Hilton Garden Inn Rockford Management Team

Dear Valued Guest, It is great to hear you had a 1st class stay with us! Thank you for taking the time to review our hotel! We hope you will come back to visit us again soon! Sincerely, Hilton Garden Inn Rockford Management Team

2 out of 5
It could use updating. Plus I thought I reserved a room with a jetted tub.

Posted by on May 27, 2019

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Comment from Hotel Management

Jun 5, 2019 by Hilton Garden Inn

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 20, 2019 by Nikki Widstrom, GM

Thank you for choosing the Hilton Garden Inn Rockford. We are happy to hear you enjoyed your stay. We hope to welcome you back to our property the next time you are in Rockford!

5 out of 5

Nice room. Pool area is great for kids.

Pool was very nice for kids. Good location. Friendly staff. Good breakfest.

Posted by , from madison wi on Jan 8, 2018

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5 out of 5

Close to everything which was good.

The stay was good with exception. Only had one working elevator on a busy weekend!!. The restaurant food was not good. Definitely would not recommend. Ate out after the 1st breakfast which was terrible. Pancakes were small rubbery and sourdough yuck! Sent back for toast.

Posted by , from detroit,mi on Jul 28, 2015

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About the Hilton Garden Inn Rockford

Location 7675 Walton St, Rockford, IL 61108

Property Features

Hilton Garden Inn Rockford offers its guests an indoor pool, a children's pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3745 square feet (348 square meters) and includes a conference center. The family-friendly Hilton Garden Inn Rockford also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. You'll have access to the health club at a partner property. Free self parking is available. A complete renovation of Hilton Garden Inn Rockford was completed in 2014. Smoking is allowed in designated areas at this 3-star Rockford hotel.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 3745 sq ft of conference space
  • 348 sq m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chicago O'Hare International Airport (ORD)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Hilton Garden Inn Rockford offers 135 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

  • Car recommended
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 10.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Rockford
  • Hilton Garden Inn Rockford
  • Rockford Hilton Garden Inn
  • Hilton Garden Inn Rockford Hotel Rockford
  • Hilton Rockford
  • Hilton Garden Inn Rockford Hotel
  • Hilton Rockford
  • Rockford Hilton Garden Inn
  • Hilton Rockford Rockford
  • Hilton Garden Inn Rockford Hotel
  • Hilton Garden Inn Rockford Rockford
  • Hilton Garden Inn Rockford Hotel Rockford

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.