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"Upon my arrival the property manager asked me for a hundred cash deposit for Security in case something was damaged in the room I prepaid for my room ... " More

By a verified traveler on Wed 12 Feb 2020

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Hotel Description

Enjoy the free parking at this Rockville Centre hotel

Seaside stay

Within 6 miles (10 km) of this Rockville Centre hotel, you'll find Hofstra University and Green Acres Mall. Also within 9 miles (15 km) are Nassau Veterans Memorial Coliseum and Roosevelt Field Mall.

Renovated in 2017

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Comfy beds, WiFi

The 98 soundproofed guestrooms offer WiFi and comfy beds. Other amenities include MP3 docks, sofa beds, and flat-screen TVs with satellite channels.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$127* Per night/room Oct 27 - Oct 28

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada by Wyndham Rockville Centre ratings based on 19 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Ramada by Wyndham Rockville Centre

Everyone (10) Business (1) Couples (2) Family (3) Other (1)
4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by surya

Fantastic! Thank you for staying with us, and thank your this very nice review on the Expedia website. I promise I will share this with our entire team. We look forward to your next visit with us. Ramada Rockville Centre

3 out of 5
Upon my arrival the property manager asked me for a hundred cash deposit for Security in case something was damaged in the room I prepaid for my room and that security $100 deposit should have been requested during the the online purchase

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by surya

I want to thank you for taking the time to leave us a review and also for the helpful feedback.I do apologize about the inconvenience with the incidental hold on your credit card.The information regarding deposit will be found at the bottom of your confirmation letter when you made the reservation. we are always looking for ways to improve the hotel and service we give our guests. I look forward to hosting you again in the future. Have a great day.

1 out of 5
Dirty and creepy, jacuzzi had hair, bathroom was so small door banged into toilet when opened, tv had barely any channels

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Surya

Thank you for your review of your recent experience at our hotel. We are very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you are in the area, you will visit us again and experience a higher level of customer service. Thank you again for your comments.

4 out of 5

Posted by on Sep 24, 2019

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Comment from Hotel Management

Oct 7, 2019 by SURYA

Fantastic! Thank you for staying with us, and thank your this very nice review on the EXPEDIA website. Comments such as this mean a great deal to us and I promise I will share this with our entire team. We look forward to your next visit with us. RAMADA ROCKVILLE CENTER

2 out of 5
I checked in and checked out within 2 1/2 hours. The amount of smokers outside my room was disgusting and then I saw a couple in the pool having relations. The place was just sketchy and I am out 200.00 dollars. I wound up driving 3 hours in the middle of the night to go home.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Sep 2, 2019 by Surya

Thank you for taking time to leave us your valuable feedback.we are very sorry sorry for the inconvenience you had with us and we addressed your concerns with our management.Please visit us again. We are hoping to see you back again.

3 out of 5
Property clean, but needs sprucing up and updating.

Posted by on Jun 28, 2019

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3 out of 5
The price was ridiculous for the quality or the hotel.. paid for a 4 star hotel got what looked like a 1 star hotel

Posted by on May 20, 2019

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Comment from Hotel Management

May 22, 2019 by Surya

Thank you for leaving us your feedback. We are very sorry as we are unable to reach your expectations. We will strive hard for excellence.please visit us again.

1 out of 5
The worst experience I’ve encountered in a hotel. This location is an embarrassment to the hospitality industry. I will NEVER EVER go back to The Ramada.

Posted by on Apr 12, 2019

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Comment from Hotel Management

May 13, 2019 by Surya

Thank you for leaving us your feedback. We are sorry as we are unable to to reach your expectations . We will strive hard for excellence. Please visit us again and experience a higher level of service.

5 out of 5

Posted by on Feb 17, 2019

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Comment from Hotel Management

Apr 5, 2019 by Surya

Wonderful review from a wonderful person . Please visit us again. RAMADA ROCKVILLE CENTER

2 out of 5
We selected this hotel due to the amenities, pool, workout room and continental breakfast. The day we checked in there was a ‘minor’ chemical explosion caused by the staff improperly mixing chemicals. This rendered the pool closed for the entirety of our 4 day stay. The workout room was locked every time we checked it with no real reason from the staff other than ‘cleaning’. The breakfast consisted 2 of the 4 days of stale bagels or a waffle from a less than clean self serve iron. The rooms looked recently repainted, but the mold had seeped through in both the bathroom and the sink area. Photos shared.

Posted by , from Baldwin, NY on Jun 28, 2018

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Comment from Hotel Management

Jul 3, 2018 by Surya

We are very sorry for the inconvinience you had and we already addressed and compensated for the pool and the main door for the gym will be from the lobby and you may tried from the back side and thought it was closed and you should have asked any employee. We are very sorry for the damage points in your room at couple of places. Please visit us again and you will get a higher level of service with a reasonable price . Thank you

About the Ramada by Wyndham Rockville Centre

Location 1000 Sunrise Hwy, Rockville Centre, NY 11570

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada by Wyndham Rockville Centre offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Ramada by Wyndham Rockville Centre. Free self parking is available. A complete renovation of Ramada by Wyndham Rockville Centre was completed in February 2017. Smoking is allowed in designated areas at this Rockville Centre hotel.

  • 98 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Baldwin Station (1.3 km / 0.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Rockville Centre offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and complimentary newspapers. These individually decorated and furnished accommodations include sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 25

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel Rockville Centre
  • Ramada Rockville Centre
  • Diplomat Hotel Rockville Centre
  • Ramada Inn & Suites Of Rockville Centre Hotel Rockville Centre
  • Ramada Inn And Suites Of Rockville Centre
  • Ramada Wyndham Rockville Centre Hotel
  • Ramada Wyndham Rockville Centre
  • Diplomat Hotel Rockville Centre
  • Ramada Inn & Suites Of Rockville Centre Hotel Rockville Centre
  • Ramada By Wyndham Rockville
  • Ramada by Wyndham Rockville Centre Hotel
  • Ramada by Wyndham Rockville Centre Rockville Centre
  • Ramada by Wyndham Rockville Centre Hotel Rockville Centre

You should know

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 7:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.