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 Rocky Mount •1 Room
 Rocky Mount • 1 Room
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DoubleTree by Hilton Hotel Rocky Mount

4-star property
651 N. Winstead Avenue, Rocky Mount, NC 1-855-201-7819
3.0 out of 5
See all 11 travelocity Reviews

"Quite and Convenient, but wished they served or offered continental Then this will make this hotel A+ " More

By a verified traveler on Tue 03 Sep 2019

Points Of Interest

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Hotel Description

4-star hotel near Golden East Crossing Mall

City center stay

Within 6 miles (10 km) of this Rocky Mount hotel, you'll find Rocky Mount Mills and Golden East Crossing Mall. Rocky Mount Sports Complex and Rocky Mount Fire Museum are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free Internet, MP3 docks

The 166 soundproofed guestrooms offer free WiFi and free wired Internet, as well as MP3 docks. Entertainment options include LCD TVs with cable channels, while refrigerators and microwaves provide the conveniences of home. Housekeeping is available on request.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$97* Per night/room Feb 6 - Feb 7

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Junior Suite, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Rocky Mount ratings based on 11 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Rocky Mount

Everyone (7) Couples (2) Family (3)
2 out of 5
Hotel room had an odor that smelled old and unclean. Furniture: TV credenza drawer was broken. Desk lamp shade was ripped and held together by tape. Hallway carpet contained trash from not having been cleaned.

Posted by , from ELLENWOOD on Jan 18, 2022

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Comment from Hotel Management

Jan 20, 2022 by General Manager

Dear John, Thank you for sharing your concerns with us. We strive to provide clean, well-maintained accommodations and apologize wholeheartedly for any ways in which you feel we fell short of those goals. Your feedback will enable us to address the issues you mentioned. We appreciate you reaching out and hope for a chance to make this up to you.

2 out of 5

Posted by , from Rocky Mount, NC on Nov 9, 2020

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3 out of 5
Quite and Convenient, but wished they served or offered continental Then this will make this hotel A+

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by General Manager

Thank you for your kind comments. It is a priority for us to provide our guests with a quiet and relaxing atmosphere, and we are glad to hear that you found that to be the case. We will certainly take your suggestion regarding breakfast into consideration. Once again, thank you for sharing your thoughts, and we hope to be able to serve you again in the future!

2 out of 5
Hilton Honors information was not taken by the check-in representative. She claimed that since we booked through a third party sight it was not recognized. No chocolate chip cookies offered at check-in. Room had black hair on bathroom floor, sink, shower and also in our bed! Very disappointed.

Posted by on Aug 10, 2019

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5 out of 5
Grt smerime next yer. Refrigerator too loud so unplugged and breakfast shoul be included and nothing else

Posted by on Mar 29, 2019

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Comment from Hotel Management

Mar 29, 2019 by General Manager

Dear Charles, Thank you so much for letting us know about your five-star experience with us here at DoubleTree by Hilton Hotel Rocky Mount. We're sorry about your concerns regarding breakfast and the refrigerator but are glad to see those disappointments didn't detract from your overall stay. We wish you nothing but the best and hope to have you back soon.

3 out of 5
My first and last stay at a double tree. The room was so small compared to the other Hilton properties.

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 10, 2019 by General Manager

We are happy to have been able to host you during your recent trip to the area, but it's unfortunate to learn that your room didn't fully meet your expectations. With so many room choices to choose from, we're confident we have the perfect accommodations to meet your needs and would be delighted to change your perceptions during your next visit to the area. Thanks again for your feedback, we hope to see you again soon.

1 out of 5
We arrived early in the morning for a funeral the same day, looking to get a few hours of rest. Pulling the covers back, there was something that looked like blood, called the front desk and let the man on duty know. He told us he would bring sheets up. We didn’t know we had to change them ourselves... highly disappointed and will not go back.

Posted by , from Rocky Mount, NC on Nov 19, 2018

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Comment from Hotel Management

Nov 20, 2018 by General Manager

Dear Charlieza, Thank you very much for sharing your input on your recent visit. We are very sorry to hear about your experience, and we will review the situation with our staff members. It is important to us to provide excellent service, and we apologize that you experienced otherwise. Once again, thank you for sharing, and we wish you all the best.

5 out of 5

THEY WERE BEYOND EXCELLENT.

Pros: All of it
Cons: NOTHING
Location: It was very close tto the last stop on the Blue Metro line, exactly where we wanted to be.
Nasima helped us get everything in place. We were taking 20 people to the March for Our Lives. Not only did she help us book the proper number of rooms, she got us Metro passes before we arrived so we didnt have to wait in line. They offered us a shuttle to the station, fed us a wonderfull full option breakfast as we arrived and before we left the next day. She helped us store our luggage the morning we arrived so we could come back later and check into our rooms, all was locked up and safe. This was FIRST CLASS service and the rooms were very clean and comfortable.

Posted by , from FL on Mar 27, 2018

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4 out of 5

Wedding weeknd

My husband and I stayed here for 2 nights while attending a wedding. The hotel staff was amazing. They were very friendly and helpful! The hotel it’s self was up-to-date and very charming. Our room was just fine for the two of us!

Posted by on Nov 20, 2017

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Comment from Hotel Management

Dec 2, 2017 by Dominque

Thank you for your 4 Star review, we are delighted that you had an excellent experience and appreciate your endorsement

2 out of 5

Disappointed

We thought this would be a nice hotel to stay at during our family road trip. It wasn't. Right when we arrived the lobby was full of smoke from the restaurant. We then learned the pool was closed because apparently other clientele never trained their children to not use the pool as a toilet. The room was dank. It seems like they tried to clean the carpets but never let them dry. This made our skin crawl. The topper was the fist print in the wall that was covered over with wall paper. The beds were comfy though, which was good because we never left the room for fear of the hotel conditions and other guests staying at this hotel.

Posted by , from Florida on Jul 19, 2017

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About the DoubleTree by Hilton Hotel Rocky Mount

Location 651 N. Winstead Avenue, Rocky Mount, NC 27804

Renovations + Closures

The following facilities or services will be unavailable from December 3 2021 to April 30 2022 (dates subject to change):

  • Swimming pool

The property will be renovating from December 1 2021 to April 30 2022 (completion date subject to change). The following areas are affected:

  • One of the swimming pools

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

DoubleTree by Hilton Hotel Rocky Mount offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. There are 3 meeting rooms available. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Rocky Mount. Free self parking is available. This 4-star Rocky Mount hotel is smoke free.

  • 166 guestrooms or units
  • 4 levels
  • Built in 1986
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Rocky Mount Station (8.6 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Rocky Mount offers 166 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Texas Steakhouse - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts major credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Minimum Spring Break check-in age is 18 years old. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Rocky Mount
  • DoubleTree Hilton Rocky Mount
  • DoubleTree Hotel Rocky Mount
  • DoubleTree Rocky Mount
  • Hilton Rocky Mount
  • Rocky Mount DoubleTree
  • DoubleTree by Hilton Hotel Rocky Mount Hotel
  • DoubleTree by Hilton Hotel Rocky Mount Rocky Mount
  • DoubleTree by Hilton Hotel Rocky Mount Hotel Rocky Mount

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.