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"The mattress was lumpy and uncomfortable, please put a new one in room 104. " More

By a verified traveler on Sat 30 Nov 2019

Hotel Description

Hotel perfectly located for exploring St. James

City center stay

You'll be within 6 miles (10 km) of Great Circle and 9 miles (15 km) of Rosati Winery Museum. Also within 9 miles (15 km) are Maramec Spring Park and Fanning Route 66 Outpost.

Multiple dining options

This hotel features 6 restaurants and an indoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a lobby fireplace, and express check-out are also offered.

Free WiFi, comfy beds

The 60 individually furnished guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and free long-distance calls.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Nov 26 - Nov 27

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Greenstay Hotel & Suites ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Greenstay Hotel & Suites

Everyone (4) Couples (1) Family (3)
4 out of 5
The mattress was lumpy and uncomfortable, please put a new one in room 104.

Posted by , from New Mexico on Nov 30, 2019

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Comment from Hotel Management

Dec 9, 2019 by Courtney

Thank you for choosing Greenstay! Your feedback will be used to better our location.

5 out of 5
Enjoyed our stay. Staff was very accommodating especially assigning us at short notice with a handicapped room on first floor.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 23, 2019 by Courtney Acosta

Thank you for choosing Greenstay!

1 out of 5
Ants in the bed, there was bugs in the bathroom, hair in the bed which the lady at the front desk said to be honest it's most likely my hair I fold the sheets and I miss it at times. Very disgusting and disappointed. Oh and the pool didn't work either ☹️

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jul 5, 2019 by Maria-GM

We appreciate your feedback.

3 out of 5
Our room was terribly DARK - interior lighting was insufficient and poorly placed, the only window looked out on a wall that was about 4 ft. away, so no natural light to speak of. And also... for a place in a small town in the country, this is a TERRIBLE view! We were in a non smoking room but our neighbors were smokers. Because much of their smoking occurred in the middle of the night, I'm not 100% sure whether they were smoking outside our door or in their own room - I can only tell you that cigarette smoke wafted into our room at all hours of the night, literally waking me up several times - SO GROSS. Breakfast food was very low quality and disappointing enough that we went elsewhere for breakfast every day. Major problems w/ the hotel's wifi made it impossible for me to work (as planned) in the evenings. We were unable to stream videos, etc. but more importantly, I had trouble reading/sending emails. When asked about this last night, the front desk person told us that a guy is coming next Thursday to fix it (seriously?!).

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jamie, Property Manager

I apologize for the issues that you encountered during your stay. We have rooms that are away from the outside. I also apologize for the WIFI issue. I know how frustrating that can be. We are working everyday to make improvements so that our guests can have a relaxing enjoyable stay.

4 out of 5
Nice, clean room with decent bedding; perfect for just passing through!

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 4, 2019 by Jamie, Property Manager

Thank you for choosing Greenstay! We're so glad that you enjoyed your stay!

2 out of 5
Noisy close to interstate and service road. Could hear people outside the door and in the adjoining room. Club chair and ottoman stained and carpet seemed dirty.

Posted by on Oct 7, 2018

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Comment from Hotel Management

Oct 19, 2018 by Jamie, Property Manager

Thank you for choosing Greenstay. We have rooms available away from the interstate. I apologize for the inconvenience.

5 out of 5
A very good deal. I would gladly stop here again. Very comfortable.

Posted by , from Colorado on Oct 6, 2018

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Comment from Hotel Management

Oct 19, 2018 by Jamie, Property Manager

Thank you for choosing Greenstay!

5 out of 5

Great for the price!

Pros: Free Internet, Quiet
The service was very friendly and the price was right. If your travelling and need a place to stop and just get some rest, this would be a great place to stop.

Posted by on Apr 12, 2011

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3 out of 5

decent hotel, decent price

Pros: Free breakfast, Quiet
Best part was the included breakfast which was pretty good given the price of the room was reasonable.

Posted by , from Kansas City, Mo on Feb 10, 2011

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About the Greenstay Hotel & Suites

Location 110 N Outer Rd, St. James, MO 65559

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities

Property Features

There are 6 restaurants on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 900 square feet (81 square meters). An indoor pool, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Greenstay Hotel & Suites. Free self parking is available. This St. James hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • 6 dining venues
  • 900 sq ft of conference space
  • 81 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Columbia, MO (COU-Columbia Regional) (133.7 km / 83.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Greenstay Hotel & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Greenstay Hotel & Suites has 6 restaurants on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Greenstay Hotel St. James
  • Greenstay St. James
  • Greenstay
  • Greenstay Hotel
  • Greenstay Hotel & Suites Hotel
  • Greenstay Hotel & Suites St. James
  • Greenstay Hotel & Suites Hotel St. James

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.