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4.4 out of 5

"This is a nice hotel with a great location near the Termini train station. Has an included breakfast. The rooms are nice and the overall facility is ... " More

By a verified traveler on Sat 03 Oct 2015

Hotel Description

4-star hotel near Baths of Diocletian

City center stay

Within a 10-minute walk of this Rome City Centre hotel, you'll find Baths of Diocletian and Basilica di Santa Maria Maggiore. Palace of Expositions is 0.7 mi (1.2 km) away.

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport pick-up service. Enjoy the sauna and conveniences like a 24-hour front desk and laundry facilities.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 198 guestrooms also offer free WiFi and memory foam beds. LCD TVs come with digital channels, and other amenities include 24-hour room service and minibars.

Economy Room, 1 Double Bed (Bed is French Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$71* Per night/room Dec 15 - Dec 16

Family Room, Multiple Beds, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Comfort Room, 1 King Bed (Twin bed on request)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed (Split level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (Split level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Plus Hotel Universo ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Hotel Universo

Everyone (5) Couples (1) Family (2)
4 out of 5

Good Hotel, Great Location

Cons: Air condition/temperature did not seem to be controlled by thermostat in room. At times was to hot in the room.
This is a nice hotel with a great location near the Termini train station. Has an included breakfast. The rooms are nice and the overall facility is nice and updated.

Posted by , from Michigan on Oct 3, 2015

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4 out of 5


Pleasant stay, but VERY unpleasant checkout. Make sure when you check-in that everything is in order in regards to payment, etc. and that your file/info at the front desk reflects this. Also, we were charged a 36-Euro city hotel tax that was not part of our original booking - or we were told that and paid that. This really made us feel unhappy after a good week in Rome and created a rush in our getting to the airport because we had to deal with a young/inexperienced front desk clerk who was either mis-informed/didn't know what to do/how handle checkout or he was part of some scheme to get our credit card number/info to steal money from us. In either case, he was rude and insulting and indicated that he would not let us leave unless we gave him more money (we left anyway, but that is not the way to speak to guests).

Posted by , from MARIETTA, GA on Jul 25, 2013

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4 out of 5

Great location - Airconditioning is not so great

We stayed two nights at the hotel. The hotel is a 5 min walk from Roma Termini train station and is a 10 min walk to ancient Rome (colosseum, forum etc.). It is accessible to all bus routes and the metro to get to all points of Rome and Vatican. The room was well appointed and updated. The one problem was that it was a duplex room, with the bathroom downstairs (and an office desk and closet too) and bedrooms up on a loft. This means using stairs in the middle of the night to go to the bathroom. The airconditioning was not as great. In fact one of the nights the airconditioning did not work and it was unbearable in the bedroom in the loft (this is mid-may). The hotel just offered an apology and nothing else (I would have hoped they gave us a break on the tariff for the nigh). The airconditioning wasn't that great even when it worked. The hotel did not have a safety box in the room, but they did have safety boxes in the reception area. The breakfast was decent. The services were good. They offered to book sightseeing, they had bell service. We opted for the hotel arranged transport to the airport. They charged us 45 euro for the trip (well worth the money since the airport is quite away from the city). All in all, a good hotel for the price (considering location...location...location).

Posted by on May 25, 2009

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About the Best Western Plus Hotel Universo

Location Via Principe Amedeo 5/B, Rome, RM 00185

Property Features

Best Western Plus Hotel Universo offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Rome hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • Built in 1900
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) (30.4 km / 18.9 mi)
  • Train station: Rome Termini Station (0.6 km / 0.4 mi)
  • Metro station: Repubblica - Opera House Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers. This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Memory foam beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Best Western Plus Hotel Universo has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.


  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 11 lbs)


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Cash or credit card deposit required
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 7.50 for adults and EUR 7.50 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bw Hotel Universo
  • Bw Hotel Universo Rome
  • Bw Universo
  • Bw Universo Rome
  • Best Western Hotel Universo Rome
  • Best Western Hotel Universo
  • Best Western Universo Rome
  • Best Western Universo
  • Hotel Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Universo Rome
  • Best Western Plus Universo
  • Best Western Rome
  • Best Plus Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Hotel Universo Hotel
  • Best Western Plus Hotel Universo Hotel Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.