- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Rome for my wifes 40th. Long time dream of hers so wanted it to be special. From a month before arriving the hotel was emailing asking what my requirements were and what the could do to make it special. I chose the romantic turndown and it was amazing. The emails wete personal and friendly and caring. When we arrived it was like I already knew them. They did everything they could to make our stay perfect. The staff were brilliant. If I asked for somethong they got it. Always smiling. Offering advice and recommendations. Its the nicest hotel I have ever stayed in for service. Rooms are lovely and comfortable. Right in the middle of everything. We walked everywhere. Top marks.