On the plus side, the hotel is well located, just steps from the top of the Spanish Steps, and most of the staff were friendly and helpful.
Our room was dark, with insufficient lighting and no light from outside since we had windows only to an inside airshaft. There were dirty dishes left in the room from the previous guests, the door was extremely hard to close, and the narrow halls outside our room were frequently crowded with housekeeping carts piled with dirty laundry. Breakfast was also pretty bad - limited choices, stale baked goods, and runny scrambled eggs.
This hotel has potential, but it needs some upgrades and a lot of effort to get there.