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Hotel Monterrey Roses by Pierre & Vacances

4-star property
Passeig Maritim 72, Roses, 1-855-201-7819
3.0 out of 5
See all 1 travelocity Reviews

"Not the greatest experience at this hotel. The woman checking us in was very distracted and basically just handed us our keys and gave us no informat ... " More

By a verified traveler on Tue 17 Oct 2023

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Hotel Description

4-star beachfront hotel near Roses Beach

On the beach

With a stay at this Santa Margarida hotel, you'll be steps from Platja de Sant Margarida and Aventura Nautica. Cap de Creus and Roses Beach are also within half a mile (1 km).

Fun at the beach

This hotel features an outdoor pool, a gym, and a restaurant. Enjoy the sauna and perks like free WiFi. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$94* Per night/room May 5 - May 6

Double + extra bed, pool view

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Sea View (Extra bed)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Monterrey Roses by Pierre & Vacances ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Monterrey Roses by Pierre & Vacances

Couples (1)
3 out of 5
Not the greatest experience at this hotel. The woman checking us in was very distracted and basically just handed us our keys and gave us no information whatsoever. When you travel half way around the earth, it is nice to at least be greeted with a "welcome"--definitely need to up their hospitality. The location is nice--right on the waterfront and the room had a nice partial view--basic but clean. We went downstairs to the restaurant for dinner and it was closed? There was only a buffet that had a huge tour group. We tried to ask the staff if there were any other dining options and they were very rude and quickly snapped by with a "no...only buffet". Just really bad vibes here. It wasn't a great way to start a 2 week vacation in Spain. It was the beginning of October and it felt like the staff was just really over tourist season. Also, no coffee or tea options in room or lobby. I'm sure we could have found a better place to stay than this.

Posted by on Oct 17, 2023

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Comment from Hotel Management

Oct 31, 2023 by General Manager

Dear Rochelle, Thank you for this feedback about your recent stay at Hotel Monterrey by Pierre & Vacances.We are glad to hear that you appreciated our prime waterfront location and the cleanliness of your room with a nice partial view. However, we apologize for the lack of hospitality you experienced during your check-in and the inconvenience you faced at our restaurant. We strive to provide excellent service to all our guests, and we will address these concerns with our team to ensure a better experience in the future.We understand your disappointment with the absence of coffee or tea options in the room or lobby. While we do not currently offer these amenities, we will take your feedback into consideration for potential improvements. In the meantime, our staff is always available to assist with any requests or recommendations for nearby coffee shops.We look forward to seeing you again in the future. Kindest regards,General Manager

About the Hotel Monterrey Roses by Pierre & Vacances

Location Passeig Maritim 72, Roses, 17480

Renovations + Closures

The property is closed between November 02 and April 03.

Property Features

Hotel Monterrey Roses by Pierre & Vacances offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-certified Hotel Monterrey Roses by Pierre & Vacances. An area shuttle within 200.00 meters is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Roses hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Area shuttle within 200.00 meters available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Monterrey Roses by Pierre & Vacances offers 135 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include bathtubs, bidets, and complimentary toiletries. This Roses hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Cable channels
  • Bathtub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.

Coconut - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Beach volleyball on site
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s Half Board and Full Board rates do not include beverages.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Room sizes vary. The size indicated in room descriptions represents the smallest room size available per room type

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property registry number - HG-001612
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Monterrey Roses
  • Monterrey Roses
  • Hotel Monterrey Roses by Pierre Vacances
  • Hotel Monterrey Roses by Pierre & Vacances Hotel
  • Hotel Monterrey Roses by Pierre & Vacances Roses
  • Hotel Monterrey Roses by Pierre & Vacances Hotel Roses

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Biosphere
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.