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"I like the gazebos out side. The view is great and the hotel is in a convenient spot to the casinos. The only downfall fall was the subpar breakfast a ... " More

By a verified traveler on Sun 31 Jul 2022

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Hotel Description

Hotel near Ruidoso Downs Racetrack in Ruidoso

Near the airport

At this Ruidoso hotel, you'll be within 3 miles (5 km) of Ruidoso Downs Racetrack and 6 miles (10 km) of Cree Medows Public Golf Course. The Links at Sierra Blanca and Casino Apache are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$88* Per night/room Oct 16 - Oct 17

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 6 Max

Best Western Plus Ruidoso Inn ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Ruidoso Inn

Everyone (3) Couples (2)
5 out of 5
I like the gazebos out side. The view is great and the hotel is in a convenient spot to the casinos. The only downfall fall was the subpar breakfast and that they were remodeling. Parking is tight and fills up quickly, or it did when we were here.

Posted by on Jul 31, 2022

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Comment from Hotel Management

Aug 2, 2022 by Rose w

Thank you for your review we are glad to hear that you enjoyed the gazebo's. Thank you for being patient with us on our remodel I promise it will be worth it when done

2 out of 5
Guest upstairs were running around the room all night Could hear them clearly

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 16, 2021 by Rose w

We apologize again for the issues with the issues of other guest running around upstairs. We do our best to ensure that everyone has a great stay and a peaceful night sleep . And as soon as we are notified we reach out to the guest and ask that they quite down .

5 out of 5
Beautiful property. Quiet/clean room. Excellent selection of choices for breakfast.

Posted by on Jun 25, 2019

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3 out of 5

Somehow, we seem to have been charged for three.

Pros: Great location, great pool. really great breakfasts.
Cons: Desk staff seem to often not be at the desk.
Location: Fort Stanton and Lincoln, NM for us history buffs.
Seems to be the one aleays selected among all the hotels in Ruidoso.

Posted by on Aug 6, 2018

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Comment from Hotel Management

Aug 25, 2018 by Holly B

Thank you for your review. We appreciate your feedback and are glad you enjoyed your stay! Holly Bailey Area Manager

5 out of 5

Nice place.

The rooms were large and clean and well designed. The breakfast area was crowded - small room - but I guess that's to be expected with a free meal.

Posted by , from NM on Aug 1, 2016

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3 out of 5

It's a good hotel

Good hotel good experience and stay..... just had a real hard time checking in they want me to use a different card to check in then the card I originally purchased the room with which was a Hassel cuz I was already charged for the rooms on the first card

Posted by , from el paso on Jan 25, 2016

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1 out of 5

This hotel is awful!

Pros: Free breakfast
Cons: Noisy, was not clean
This hotel went from the best in town to one of the worse.

Posted by , from New Mexico, USA on Aug 14, 2012

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1 out of 5

Ski Apache

Pros: Free breakfast, Free Internet
I booked two rooms in this hotel at the first of January. My stay was very unpleassant. Staff was very rude and unhelpful, the indoor pool did not work, the janitorial satff had their children in the Jacuzzi therefore we were unable to use it, the shower leaked from the wall and flooded the bathroom when someone would take a shower. The breakfast is decent howerever there is only 1 waffle maker which you will have to stand in line for and only 5 small tables on the breakfast area, therefore breakfast had to be brought back to the room. I had intentions on working out in the gym area, however there was not any disinfectant spray or towels available to wipe down the equipment. I would not recommend this hotel!

Posted by , from Las Cruces, NM, USA on Jan 13, 2012

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2 out of 5

Hill covered with snow

Cons: road /no hadicap access with snow on the hill
The night that we stayed it started to snow, I asked the clerk, if they keep the road clear, due to there being a significant incline to get to the Hotel from the road. She stated that the road is always keep clear for customers. I had my grandmother with me who is hadicaped. We went to eat supper by the time we made it back, the snow had covered the road and you could not drive up the hill only if you had snow chains or four wheel drive. The hotel failed to keep the road clear, I had to find someone who was driving bye to give my grandmother a ride up the Hotel. The rest of the family had to walk up the hill.

Posted by on Dec 28, 2011

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5 out of 5

The staff was very courteous and helpful. We left our pillows and they will mail them to us.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We arrived a few hours early and it was raining so we could not shop downtown. The clerk let us check in and get settled a couple of hours early and it was really helpful. The power went off early the next morning as we were about to leave and the room was dark so we left our personal pillows on the bed accidentally. The motel called us and we are arranging for them to mail the pillows to us. We would stay there again.

Posted by , from Ingram, TX, USA on Nov 21, 2011

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About the Best Western Plus Ruidoso Inn

Location 97 Camelot Drive, Ruidoso, NM 88355

Renovations + Closures

The property will be renovating from June 14 2022 to August 31 2022 (completion date subject to change). The following areas are affected:

  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Full-service spa
  • Spa tub

Property Features

Best Western Plus Ruidoso Inn offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Best Western Plus Ruidoso Inn. Limited free parking is available on a first-come, first-served basis. This Ruidoso hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 3 levels
  • Built in 2004
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Ruidoso Inn offers 56 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Casino nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Playground on site
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snow sports gear

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Ruidoso
  • Best Western Plus Ruidoso Inn
  • Best Western Ruidoso
  • Best Western Ruidoso Inn
  • Ruidoso Best Western
  • Ruidoso Inn
  • Best Western Ruidoso Hotel Ruidoso
  • Best Western Ruidoso Hotel

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.