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"Great staff, great hotel, fast and quick check in, only issue I had was the smell of the room. Had a locker room smell to it. Overall 4 out 5 stars " More

By a verified traveler on Fri 06 Jul 2018

Hotel Description

Elk Grove hotel in Laguna West-Lakeside area

In Elk Grove

With a stay at this Laguna West-Lakeside hotel, you'll be within 2 miles (3 km) of SURF XTREME and 6 miles (10 km) of Laguna Pointe Business Park. Sacramento Zoo and Fairytale Town are within 12 miles (20 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.

Free WiFi, kitchens

The 92 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Feb 16 - Feb 17

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Sacramento - Elk Grove ratings based on 23 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Sacramento - Elk Grove

Everyone (13) Couples (2) Family (4)
4 out of 5
It was quite the staff was nice and never had a problem answering questions

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 5, 2019 by Hotel Management

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and had a peaceful stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management

1 out of 5
There was a family with small kids directly above my room and the only thing the kids did all day and night was run back and fourth making it hard to relax and my room smelled like cigarette smoke giving me a headache and the mattress was horrifyingly disgusting i even took pictures never again will i ever stay there EVER

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by Hotel Management

Thank you for reviewing your stay. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused due to the guest’s above. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

1 out of 5
English please I did not click on Spanish language. As soon as I checked in my neighbor was cooking foods and caused entire motel to alarm. My room stunk. Hhad to evacuate. The next morning at checkout the attendant had a terrible attitude was rude and asked her kindly to please tone it down. She should be fired in my opinion

Posted by on Aug 5, 2019

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3 out of 5
very clean for pet friendly unfriendly staff am and pm also no elevator we were on the 3rd floor wife uses oxygen and I am 66 had to make 5 trips down 3 flights of stairs and no offer of help actually I was told oh we don do that

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 2, 2019 by Hotel Management

We are sorry our staff was not accommodating your needs. Please accept our apologies for the inconvenience that this caused you. We have shared your review with our team so that we can learn from our shortcomings. We appreciate you bringing this issue to our attention and assure you that efforts will be made to resolve them. We hope we will have the opportunity to welcome you and your wife back to our hotel and provide you with a much better experience. Sincerely, Hotel Management

5 out of 5
Nice place. Would be nice if a set of dishes were there though

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 14, 2019 by Hotel Management

Thank you for sharing your review. We are glad you had a nice time at Extended Stay America. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We appreciate all your great feedback and look forward to your next visit. Sincerely, Hotel Management

1 out of 5

Posted by on Mar 23, 2019

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Comment from Hotel Management

Apr 21, 2019 by Hotel Management

Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

2 out of 5
mutiple issues with room, so first imperssion is a fail, possibly will try them agin in future

Posted by on Feb 2, 2019

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Comment from Hotel Management

Feb 2, 2019 by Hotel Management

Thank you for staying with us. We never want our guests to leave unhappy, and from your review, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management

4 out of 5
Great staff, great hotel, fast and quick check in, only issue I had was the smell of the room. Had a locker room smell to it. Overall 4 out 5 stars

Posted by on Jul 6, 2018

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Comment from Hotel Management

Jul 7, 2018 by Hotel Management

It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you liked your well-maintained property and were impressed with the courteous service provided by our staff. Your feedback for the odor is shared with the housekeeping team to do the needful. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management

5 out of 5
Pros: Nice location
I needed a nice reasonably priced hotel while traveling on business and this hotel fitted my needs

Posted by , from St Louis on Jun 8, 2018

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Comment from Hotel Management

Jun 9, 2018 by Hotel Management

Charles, thanks for the perfect review of Extended Stay America. We are delighted to know you were impressed with our ideal location and that you had a great stay with us. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management

5 out of 5

I had a good nite sleep

Went to visit a friend of mine that I haven't seen you in a couple of years very fortunate that he only lives down the street from the hotel. Staff was very professional the room exceeded my expectations extremely comfortable. The elevator was out of order but it was not an inconvenience for myself had to take the stairs to get to the second floor which is not bad. I guess the only thing that bothered me was the smell of urine on the stairs all I can think of is maybe if somebody had a heck of a party and didn't make it to the bathroom on time but other than that everything was good restaurants are nearby gas stations as well very satisfied.

Posted by , from santa rosa ca on Jan 21, 2018

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Comment from Hotel Management

Jan 24, 2018 by Hotel Management

Jose, thanks for choosing Extended Stay America while here to meet your friend. We are thrilled to know you were impressed with our convenient location and liked the comfort of your well-maintained room. Everyone from our team has appreciated you for highlighting their efforts. It was a pleasure having you with us, and we look forward to your future stay. Sincerely, Hotel Management

About the Extended Stay America Sacramento - Elk Grove

Location 2201 Long Port Ct, Elk Grove, CA 95758

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Sacramento - Elk Grove also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. This Elk Grove hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sacramento, CA (SMF-Sacramento Intl.) (36.9 km / 22.9 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Sacramento - Elk Grove offers 92 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Elk Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Elk Grove
  • Extended Stay America Sacramento Elk Grove
  • Extended Stay America Sacramento Hotel Elk Grove
  • Extended Stay America Sacramento Hotel
  • Elk Grove Extended Stay America Sacramento - Elk Grove Hotel
  • Extended Stay America Sacramento Elk Grove Hotel
  • Extended Stay America Sacramento Elk Grove
  • Hotel Extended Stay America Sacramento - Elk Grove Elk Grove
  • Hotel Extended Stay America Sacramento - Elk Grove
  • Extended Stay America Sacramento - Elk Grove Elk Grove
  • Extended Stay America Sacramento
  • Extended Stay America Sacramento - Elk Grove Hotel
  • Extended Stay America Sacramento - Elk Grove Elk Grove
  • Extended Stay America Sacramento - Elk Grove Hotel Elk Grove

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.