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Extended Stay America Sacramento - Northgate

2.5-star property
3825 Rosin Ct, Sacramento, CA 1-855-201-7819

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2.4 out of 5
See all 12 Travelocity Reviews

"Easy check in, nice room , clean and easy check out " More

By a verified traveler on Tue 10 Mar 2020

Points Of Interest

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Hotel Description

Hotel near Discovery Park in Sacramento

In suburbs

Your stay at this South Natomas hotel places you within 6 miles (10 km) of Discovery Park and Cal Expo. K Street Mall and Sacramento Convention Center are also within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Express check-in, express check-out, and laundry facilities are also on offer.

Free WiFi, kitchens

The 120 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Sacramento - Northgate ratings based on 12 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Sacramento - Northgate

Everyone (6) Couples (1) Business (1)
4 out of 5
Easy check in, nice room , clean and easy check out

Posted by , from Vici ok on Mar 10, 2020

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Comment from Hotel Management

Mar 11, 2020 by Hotel Management

Mevin, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked your comfortable room and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management

5 out of 5

Posted by on Nov 6, 2019

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1 out of 5
Would never stay here again. The room had a terrible smell, shower had hair in it, the water pressure for the shower is nonexistent, you have to pay for WiFi for it to actually work, overall you get what you pay for.

Posted by on May 3, 2019

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Comment from Hotel Management

May 5, 2019 by Hotel Management

Please accept our sincere apology for the difficulties you encountered with your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management

2 out of 5
The room has a very bad smell, very noisy at night; the furniture needs some maintenance and to be more careful with the bathroom sanitation. Not happy!

Posted by on Dec 31, 2018

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Comment from Hotel Management

Jan 1, 2019 by Hotel Management

Thank you for being our guest. We are sorry for the cleanliness issue you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

1 out of 5

Never again . . .

Pros: Nothing except maybe the location
Cons: EVERYTHING!!!
While I was happy with the location and the staff was friendly, the hotel itself was pretty scary. We checked in, went to our room and my 10 year old daughter went in to the bathroom--as I was noticing there was only one pillow, she called out to me, "um mom, there is blood on the floor." Sure enough there was quite a bit of blood on the floor, the bathtub was covered in something pink (unsure if mildew or residual blood--hoping for the mildew as the whole tub was pink) and there were no towels. I really wish I had thought to take pictures, but was more concerned with getting out of the room. I called down to the office and was told he would find me a new room, which he did, but it was only marginally better--at least there was no blood. Pillows were completely flat, room was very dingy, parts of carpet were wet, and my daughter had a hard time falling asleep. Will never stay here again or recommend it to anyone. I felt extremely bad that I had booked my daughter's coach in the same hotel.

Posted by , from Northern California on Mar 7, 2017

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1 out of 5

The place to stay if you don't need to sleep

Pros: Access to the freeway
Cons: Employee's pride in the work
Elevator out of commission indefinitely; You'll haft retrieve and make your own bed; Fold your own bath towels; Takeout previous tenant's trash; Clean-up the floor liquids from the freezer left open; The stairwells are consider a smoking lounge for others; Heating/AC unit cycles on and off continuously; Plugin the light fixtures; Trash stockpiled in the stairwells; Deferred maintenance throughout This is the worse of the worse -- not the environment Extended Stay marketing has culture

Posted by , from California traveler on Feb 23, 2017

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1 out of 5

Awakened at 3am by a conversation outside my door

Pros: Nice people doing the best they can with what they have
Absolutely the worst experience of my life. In 30 years of business travel, this one was the worst. The carpet looked like the result of a crime scene. The refrigerator froze my food solid so I had to throw it away. Travelocity came to my aid and helped me cancel the rest of my stay and get to another hotel. Whew!

Posted by , from Reno on Sep 23, 2016

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3 out of 5

Nice place, clean room.

Pros: Under $100 a nice and clean room.
Location: Location was fine, about 10 minutes from downtown.
I would have have given a higher score but the battery for the door lock died and I had have staff let me in my room a few times. The offered to give me a different room. Sad that something simple like a battery can not be easily changed.

Posted by on Jun 17, 2016

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4 out of 5

Good for the price

Our room was clean,comfortable, and adequate. The breakfast consisted of muffins, oranges,apples, coffee, and nature valley granola bars. Decent area and friendly staff. Dog friendly.

Posted by , from Seattle on Jun 21, 2015

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1 out of 5

Just a really bad experiance

Pros: Close restaurants, Quiet, next to free way
Cons: poor customer service, unclean rooms, no breakfast, refusing accomidations
Came to the hotel around 10pm the night clerk really didnt have the time to help. Louis the night clerk had auditing to do and it was a sunday night "Christmas". The internet callcenter mad a mistake on the reservation and tried to fix it. The hotel said no they want another 15 dollars because the manager wouldnt override the transaction. Poor quality customer service. Went to room I did not want and the bed was not made the dirty sheets where still on the chair and the trash was not taken out. Room was still dirty. The room we finally got was not better the room door wouldnt fully close the heater was broken and the door knob on the bathroom door broke and was stuck in the bathroom for a good 10 15 mintues. It just was a very bad christmas coming from this hotel. Not only that the night clerk left early and a husband and wife came right before they closed to find out there already closed.

Posted by , from Homeless on Dec 30, 2011

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About the Extended Stay America Sacramento - Northgate

Location 3825 Rosin Ct, Sacramento, CA 95834

Property Features

Extended Stay America Sacramento - Northgate offers its guests laundry facilities, express check-in, and express check-out. WiFi is free in public spaces. Extended Stay America Sacramento - Northgate also features a safe deposit box at the front desk and an elevator. Free self parking is available. This Sacramento hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1997
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Sacramento Intl. Airport (SMF) (16.8 km / 10.4 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Sacramento - Northgate offers 120 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Guests arriving out of office hours should use the telephone outside to contact the night attendant. As the night attendant does not have access to cash, major credit cards or exact payment are required.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Sacramento Northgate Hotel
  • Extended Stay America Northgate Hotel Sacramento
  • Extended Stay America Northgate Sacramento
  • Extended Stay America Sacramento Northgate
  • Northgate Sacramento
  • Extended Stay America Sacramento Northgate Motel
  • Extended Stay America Sacramento
  • Extended Stay Sacramento
  • Sacramento Extended Stay
  • Extended Stay America Sacramento - Northgate Hotel
  • Extended Stay America Sacramento - Northgate Sacramento
  • Extended Stay America Sacramento - Northgate Hotel Sacramento

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.