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"Good parking. Good access to Outlet mall. Excellent room service and restaurant. " More

By runner7069, from Florida on Tue 24 Jul 2012

Hotel Description

3-star guestrooms with free WiFi

In Folsom

At this Folsom hotel, you'll be within half a mile (1 km) of Folsom Premium Outlets and 3 miles (5 km) of Sacramento State Aquatic Center. Nimbus Dam and Historic Folsom are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. MP3 docks, microwaves, and room service are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room Dec 19 - Dec 20

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Folsom ratings based on 8 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Folsom

Everyone (2) Couples (1) Family (2)
5 out of 5
Room was clean, silence, they had hospitality with coffee, fruit, and ice cold water. The girl at the reception was very nice.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Andrew

Thank you for your feedback.

5 out of 5
it was close to all off premise amenities like shopping and downtown folsom - so it was location also was very nicely landscaped

Posted by on Apr 28, 2019

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1 out of 5

Posted by on Feb 15, 2019

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1 out of 5

The worst customer service!

Worst customer service I have ever received both in person and over the phone. I stayed 2/23-2/25 and reserved a total of four rooms. The night we checked the front desk staff informed us breakfast was included in our stay and was located in the lobby. The next morning, my employees went down and had breakfast and no one said a word to them. When I arrived a short while later, I was approached by a woman and asked how we were paying for each breakfast they had eaten. I was confused and caught off guard. When I spoke with the next staff member, she took 50% off but the original staff member continued to give me dirty looks. I was fuming. I was not pleased that they allowed my employees to eat and THEN ask for payment on top of the fact that we were told it still was included. Evidently, booking through a third party takes that away from you. Later, I had an additional charge on my card and called the hotel to ask why and the woman on the phone was beyond rude. Telling me she couldn’t see my reservation, that I must be mistaken and then when I gave her my itinerary number she proceeded to give me an attitude telling me I should have provided that first instead of my name. I will NEVER stay at another Hilton again.

Posted by on Feb 28, 2018

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5 out of 5

Excellent desk service. Very comfortable lobby. Clean hotel.

Pros: Close restaurants
Cons: no free breakfast
Good parking. Good access to Outlet mall. Excellent room service and restaurant.

Posted by , from Florida on Jul 24, 2012

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5 out of 5

Always feel welcome

Pros: Close restaurants, Free Internet, Quiet
We have been staying at the hotel for several years and have never had an unplesant stay. They know us by name. We would recommend this hotel t anyone.

Posted by on Dec 29, 2011

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2 out of 5

BEWARE

This hotel gave away my room to another customer and placed a rollaway bed inside the room thinking that this would suffice. I arrived late and was given a few bottles of water and a candy bar after the clerk told me that my room was rented to another party I guess as an apology. I was moved the next day to a room with two DOUBLE beds. I even called on the day of my arrival to confirm my reservation and was told my room with two QUEEN beds was ready for my arrival.

Posted by on Jun 6, 2010

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5 out of 5

There are many choices in Folsom

There are a bunch of chainhotels in the area outside Sacremento. I am a price concious traveler, and foud the rates offered to be very competitive. The servive, cleanliness and locaton were perfect. I drove by many bargain hotels that would have saved me 10 bucks a night, and was glad I stayed at this Hilton

Posted by on May 30, 2008

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About the Hilton Garden Inn Folsom

Location 221 Iron Point Rd, Folsom, CA 95630

Property Features

Hilton Garden Inn Folsom offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. The business-friendly Hilton Garden Inn Folsom also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Folsom hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Sacramento, CA (SMF-Sacramento Intl.) (51.1 km / 31.8 mi)
  • Metro station: Iron Point Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Folsom offers 100 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 per person (approximately)
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Folsom Hilton Garden Inn
  • Hilton Garden Inn Folsom
  • Hilton Garden Inn Hotel Folsom
  • Hilton Folsom
  • Hilton Garden Inn Folsom Hotel Folsom
  • Hilton Garden Inn Folsom Hotel
  • Hilton Garden Inn Folsom Hotel
  • Hilton Garden Inn Folsom Folsom
  • Hilton Garden Inn Folsom Hotel Folsom

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.