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4.5 out of 5

"I like the gym and breakfast good job I would come back again or see other places like it " More

By a verified traveler on Thu 19 Dec 2019

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Hotel Description

Hotel perfectly located for exploring Laguna West-Lakeside

Laguna West-Lakeside stay

A stay at this Laguna West-Lakeside hotel places you within half a mile (1 km) of Stone Lake State Park and 3 miles (5 km) of SURF XTREME. Sutter Medical Group and Laguna Pointe Business Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$124* Per night/room Oct 16 - Oct 17

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Elk Grove West I-5, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Elk Grove West I-5, an IHG Hotel

Everyone (5) Family (3)
5 out of 5

Posted by on Feb 22, 2022

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1 out of 5
We checked in at 3 am didn’t arrive into town till late. When I asked for a crib the front desk lady tried to charge me $20. I had already been told prior to my stay it was free. They brought a crib without any sheets I had to go back to the lobby to get my baby some sheets. Then at 730 am house keeping knocked at our door really fast 2x then opened it. Good thing I had the lock latched they said it showed that nobody was in the room. I told them there is and we are all asleep we checked it at 3 am. I then put a we’re busy sign provided by the hotel on the door but again they knocked at 930 and tried to enter our room. I was not pleased I told the man as we checked out what happened. He said yes there was a problem with your room it had you as not checked in. He also apologized about the crib fee and said they didn’t charge the room because it was free. Also the pool was nasty, no spa it was drained. The bedroom had coffee maker supplies with no coffee maker. The bed was comfy though. Over all I’d say don’t stay there horrible.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 6, 2021 by Sophie

Dear Guest, Thank you for taking the time in leaving our hotel a review. We apologize if we fell short in some areas of your stay. We will have this message conveyed to our housekeeping team to ensure this won't happen again to you or any of our future guests. Please know that this is not how we operate and we hope that you give us another opportunity in your future travels to the area. Sincerely, Sophie Ramzan Front Office Manager Holiday Inn Express & Suites Elk Grove

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Sophie

Dear Guest, Thanks for staying with us and great rating of our hotel. We would love to welcome you back for another great stay very soon. Sincerely, Sophie Ramzan Front Office Manager Holiday Inn Express & Suites Elk Grove

5 out of 5
I like the gym and breakfast good job I would come back again or see other places like it

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 28, 2019 by Sophie

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are delighted to have provided you with such suitable accommodation, and to hear that you enjoyed your time with us so much. We would love to welcome you back for another great stay very soon. Sincerely, Sophie Ramzan Front Office Manager Holiday Inn Express & Suites Elk Grove

4 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 8, 2019 by Sophie

Dear Guest, Thank you for your stay. We appreciate your rating of our hotel. We hope to welcome you back again very soon! Sincerely, Sophie Ramzan Front Office Manager Holiday Inn Express & Suites Elk Grove

4 out of 5

Posted by on Jun 19, 2019

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4 out of 5
I liked everything except the handicap toilet didn't have the holding bar on the side

Posted by on Apr 2, 2019

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Comment from Hotel Management

May 16, 2019 by Sophie

Dear Guest, Thank you so much for your review of our hotel. Our maintenance department took care of the bars in handicap room. We hope to welcome you back again very soon! Sincerely, Sophie Ramzan Front Desk Manager Holiday Inn Express & Suites Elk Grove

5 out of 5
Hotel staff were very accommodating. Room was large and was very well handicapped accessible. Over all we were very pleased.

Posted by on Dec 4, 2017

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Comment from Hotel Management

Jan 26, 2018 by Juni

Dear guest, glad to hear that you enjoyed your stay. We appreciate your feedback and look forward to serving you again. Thanks

4 out of 5

Nice room.

The room and staff was very nice. The room was clean and pretty standard. The bed was very hard and uncomfortable, but they did add a mattress pad which made it slightly better. Easy access to the freeway and shopping. The free breakfast was hot and fresh. Good pancakes! 

Posted by , from Fortuna, CA on Oct 17, 2013

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5 out of 5

Great Value and Location

Pros: Free breakfast, Free Internet, close to freeway
Great staff, clean room, felt secure as a woman traveling alone. Breakfast was the same thing everyday but otherwise can't complain. Will stay again when in the area.

Posted by on Oct 5, 2012

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About the Holiday Inn Express & Suites Elk Grove West I-5, an IHG Hotel

Location 2460 Maritime Drive, Elk Grove, CA 95758

Property Features

Holiday Inn Express & Suites Elk Grove West I-5, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served. The business-friendly Holiday Inn Express & Suites Elk Grove West I-5, an IHG Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Elk Grove hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express & Suites Elk Grove West I-5, an IHG Hotel offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Elk Grove Sacramento Area
  • Holiday Inn Express Sacramento Hotel Elk Grove Area
  • Holiday Inn Express Elk Grove Sacramento Area Hotel
  • Holiday Inn Express Sacramento Area Hotel
  • Holiday Inn Express Elk Grove Sacramento Area Hotel
  • Holiday Inn Express Elk Grove Sacramento Area
  • Holiday Inn Express Sacramento Area
  • Hotel Holiday Inn Express Elk Grove - Sacramento Area Elk Grove
  • Elk Grove Holiday Inn Express Elk Grove - Sacramento Area Hotel
  • Hotel Holiday Inn Express Elk Grove - Sacramento Area
  • Holiday Inn Express Elk Grove - Sacramento Area Elk Grove
  • Holiday Inn Express Sacramento Area Hotel
  • Express Sacramento Area
  • Holiday Inn Express Elk Grove West I 5
  • Holiday Inn Express Suites Elk Grove West I 5
  • Holiday Inn Express Elk Grove Sacramento Area

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.