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4.5 out of 5

"Noise factor next to room 323. Loud humming sounds and cart bumping " More

By a verified traveler on Mon 03 Jan 2022

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Hotel Description

Victorian hotel near Bronner's Christmas Wonderland

In Frankenmuth

At this hotel, you'll be steps from River Place Shops and within a 10-minute walk of Frankenmuth Historical Museum. Also, The Fortress Golf Course is within half a mile (1 km) and Bronner's Christmas Wonderland is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 70 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and pillow menus.

Room, 2 Twin Beds, Accessible (Comm/Mobility, Roll-In Shower)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$104* Per night/room Jan 26 - Jan 27

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel

Everyone (13) Couples (4) Family (8)
4 out of 5
Noise factor next to room 323. Loud humming sounds and cart bumping

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 5, 2022 by Trent L

Sorry about the noise, we work hard to make every guests stay enjoyable. We will strive harder.

2 out of 5
Please let people know if there is going to be a delay in checking in. We unknowingly had to wait for over an hour to get to our room.

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 20, 2021 by Trent L

I apologize for the delay in check in. We are finally completely staffed so this should not be a problem again.

4 out of 5
Great location. Within walking distance to all shops.

Posted by on Nov 13, 2021

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Comment from Hotel Management

Nov 20, 2021 by Trent L

Thank you for rating our hotel! I am glad you enjoyed your stay! We hope to see you again soon.

5 out of 5
It was great walking around the downtown area and not having to drive around. The staff was helpful and the breakfast served was excellent!

Posted by on Oct 30, 2021

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Comment from Hotel Management

Oct 31, 2021 by Trent L

Thank you very much. I am so happy you enjoyed our great location as well as the staff and breakfast.

4 out of 5
Clean property with nice staff. Breakfast was great.

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 19, 2021 by Trent L

Thank you for taking the time to review our hotel. I am very happy you enjoyed the staff as well as the breakfast. We hope to see you again very soon!

5 out of 5
Clean, and courteous stafff

Posted by on Aug 12, 2021

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Comment from Hotel Management

Aug 12, 2021 by Trent L

Thank you so much! iam glad you enjoyed your stay and we hope to see you again too.

5 out of 5

Posted by on Aug 9, 2021

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5 out of 5
The staff was helpful and the hotel was clean.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Trent L

Thank you for the review! I am glad that you enjoyed your stay and we hope to see you again veru soon.

5 out of 5
Excellent accomodations. Very convenient to all of Frankenmuth.

Posted by on May 14, 2021

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Comment from Hotel Management

May 24, 2021 by Kurt -General Manager

Thank you for choosing the Holiday Inn Express and Suites Frankenmuth for your recent visit to the Frankenmuth area. Thank you for the 5 Star rating and comment. I appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our Hotel conveniently located and experienced excellent accommodations during your stay. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

5 out of 5

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 10, 2021 by GM

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FRANKENMUTH.

About the Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel

Location 926 South Main Street, Frankenmuth, MI 48734

Property Features

Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. This Victorian Frankenmuth hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 4 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel offers 70 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Frankenmuth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Frankenmuth
  • Holiday Inn Express Hotel Frankenmuth
  • Holiday Inn Express Hotel Suites Frankenmuth
  • Inn Express Frankenmuth
  • Holiday Inn Express Hotel Suites Frankenmuth

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Hotel & Suites Frankenmuth, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.