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Best Western Hotel Austria & Spa

Enjoy the spa at this Saint-Etienne hotel

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Photo gallery for Best Western Hotel Austria & Spa

Terrace/patio
Superior Room, Multiple Beds, Non Smoking | In-room safe, WiFi
Restaurant
Superior Room, Multiple Beds, Non Smoking | Bathroom | Towels
Sauna, spa tub
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
20 Bis Place Massenet, Saint-Etienne, 42000
  • Popular LocationStade Geoffroy-Guichard16 min walk
  • Popular LocationCite du Design3 min drive
  • Popular LocationZenith Saint-Etienne Metropole3 min drive
  • AirportLyon (LYS-Saint-Exupery)55 min drive

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | In-room safe, WiFi

Superior Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Saint-Etienne

In Saint-Etienne .Within a 10-minute walk of the hotel, you'll find Musee des Beaux-Arts and Musee d'Art Moderne de Saint-Etienne. Stade Geoffroy-Guichard and Musée des Verts are also within 2 miles (3 km).

What's nearby

  • Stade Geoffroy-Guichard - 16 min walk
  • University Hospital of Saint-Etienne - 3 min drive
  • Cite du Design - 3 min drive
  • Zenith Saint-Etienne Metropole - 3 min drive
  • Jean Monnet University - 9 min drive

Getting around

  • Saint-Etienne-La Terrasse Station - 3 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 9 min drive

Restaurants

  • McDonald's - 7 min walk
  • Amuse Bouche Café - 3 min walk
  • Aux Terrasses de Bacchus - 1 min walk
  • Restaurant du Musée - 8 min walk
  • Le Petit Forez - 5 min walk

About this property

Best Western Hotel Austria & Spa

Enjoy the spa at this Saint-Etienne hotel
Best Western Hotel Austria & Spa offers its guests a full-service spa. There's a snack bar/deli on site. You'll find a business center on site.

Spa services, multilingual staff, and a front-desk safe are also featured at Best Western Hotel Austria & Spa.

This Saint-Etienne hotel is smoke free.

  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Air-conditioned accommodations at Best Western Hotel Austria & Spa offer safes and complimentary bottled water. 40-inch LED televisions come with cable channels.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bathroom

  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne

Frequently asked questions

How close is Best Western Hotel Austria & Spa to the airport?

Best Western Hotel Austria & Spa is 7.3 mi (9-min drive) away from the Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hotel Austria & Spa?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Hotel Austria & Spa on May 31, 2024 start from $84.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel Austria & Spa have an airport shuttle?

Airport shuttle services are not available at Best Western Hotel Austria & Spa.

Does Best Western Hotel Austria & Spa offer free breakfast?

Free breakfast isn’t provided at Best Western Hotel Austria & Spa, but English breakfast is offered for a fee of EUR 15 for adults and EUR 7.50 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Best Western Hotel Austria & Spa?

No, there is no casino at this hotel.

What time is check-in at Best Western Hotel Austria & Spa?

Check-in begins at 3:00 PM.

Is there free parking at Best Western Hotel Austria & Spa?

Free parking is not available at this hotel.

Does Best Western Hotel Austria & Spa have a pool?

Best Western Hotel Austria & Spa does not have a pool.

Does Best Western Hotel Austria & Spa have a spa?

Yes, this hotel has a spa.

How close is Best Western Hotel Austria & Spa to downtown Saint-Etienne?

Best Western Hotel Austria & Spa is 1.9 mi away from Saint-Etienne.

Best Western Hotel Austria & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Stayed 2 nights in Jan 2024

10/10 Excellent

François

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel accueil de la part de l’équipe et notamment Naji. Bravo et merci à eux
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Très bon Acceuil, le petit déjeuner est sympa. Les chambres sont simples mais fonctionnelles. Le coin spa aussi est top. Par contre l'insonorisation des chambres laisse à désirer, surtout quand le couple à côté célèbre la Saint Valentin.
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci pour tout.
Stayed 2 nights in Jan 2024

8/10 Good

stephane

Liked: Cleanliness, staff & service
bien, mais...
Hotel un peu vieillissant et qui manque à notre goût de cachet, bien que la cuisine et le personnel ont été très bien. Un peu déçu aussi de la partie spa, qu'on a trouvé cher par rapport à la prestation (30€/personne) bien que privatif. Le petit déjeuner était exceptionnel par contre. Bon hôtel pour affaire mais limite pour un week-end en amoureux.
Stayed 1 night in Jan 2024

8/10 Good

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft liegt für den Besuch des Stadions Geoffroy-Guichard sehr gut. Auch die Straßenbahnanbindung direkt vor dem hotel war für den besuch der Altstadt hervorragend. Dadurch aber auch entsprechende Geräuschkulisse. Das Personal war sehr freundlich und zuvorkommend. Die Schallschutzanforderungen in Frankreich sind von besonderer Art! Die Umgebung bzw. Lage des Hotels ist leider nicht erwähnenswert und nur der Nähe zu dem Stadion als gut zu bewerten. Das Frühstück war ausgiebig und liebevoll zubereitet.!
Stayed 1 night in Sep 2023

10/10 Excellent

Sabahattin

Stayed 1 night in Aug 2023

10/10 Excellent

Lise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfaisant
Personnel très chaleureux et service personnalisé. Établissement propre et bien tenu. Merci pour votre accueil et votre gentillesse. À bientôt
Stayed 3 nights in May 2023

4/10 Poor

SOPHIE ET MICHEL

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Personnel agréable. Pas de parking privé, pas de chariot de transport de baguage à disposition, accès a la chambre (1er étage) compliqué avec des baguages à roulettes à cause d’un canapé qui encombre le passage, petit déjeuner très limité en choix et qualité. Établissement en travaux, odeurs d’évacuation dans la salle de bain, équipements désuets. Une première et dernière expérience pour moi. Étonnant pour un BestWestern !
Stayed 1 night in May 2023

6/10 Okay

corentin

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2023