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 Salem •1 Room
 Salem • 1 Room
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Phoenix Inn Suites South Salem

2.5-star property
4370 Commercial St Se, Salem, OR 1-855-201-7819

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4.3 out of 5
Excellent!
See all 21 Travelocity Reviews

"I was disappointed that the pool was not available. Very pleasant staff. Breakfast OK. Coffee good. Nice to be able to bring my dog. " More

By a verified traveler on Mon 30 Dec 2019

Points Of Interest

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Hotel Description

Hotel near Salem Hospital in Salem

In Salem

Your stay at this Morningside hotel places you within 3 miles (5 km) of Santiam River and Honeywood Winery. Historic Deepwood Estate and Bush Barn Art Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 86 guestrooms also offer free WiFi and TVs. Coffee/tea makers, free newspapers, and free local calls are also available.

2 Queen Beds (Dog Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Bed (Dog Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Phoenix Inn Suites South Salem ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Phoenix Inn Suites South Salem

Everyone (13) Couples (4) Family (9)
4 out of 5
I was disappointed that the pool was not available. Very pleasant staff. Breakfast OK. Coffee good. Nice to be able to bring my dog.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 13, 2020 by Michelle

Thank you for sharing. We are disappointed the pool wasn't available for you too.

4 out of 5
Over all very nice, but bathroom door didn’t latch and shower handle was stiff

Posted by on Dec 28, 2019

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Comment from Hotel Management

Jan 13, 2020 by Michelle

Thank you for sharing. I will do some research and make sure this issue got fixed.

5 out of 5
Only started one night. Staff was very friendly. Hotel is older but very clean. Basic self serve breakfast. I will definitely stay there again if I’m in the area

Posted by on Nov 20, 2019

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Comment from Hotel Management

Jan 13, 2020 by Michelle

Thank you for sharing

5 out of 5
I encountered at least 10 different staff members throughout my

Posted by on Oct 27, 2019

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3 out of 5
The exterior of the property was clean but the entire property needs an update, the hotel lobby and hallways had an old smell kind of a dusty musty smell, the elevator smelt like hydrolic fluid, the interior room colors are dark a rust brown color and it makes the room feel small, you do not want to spend much time in the rooms, the TV was unplugged so you had to reach behind the TV to find the cord. Single pain windows on the room and you could hear the road noise all night. The room and restroom was clean but dated. The breakfast was OK, Sausage was under cooked, but most of the items provided were good and stocked.

Posted by on Oct 8, 2019

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4 out of 5

Posted by on Sep 27, 2019

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5 out of 5

Posted by on Sep 6, 2019

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5 out of 5

Posted by on Sep 2, 2019

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5 out of 5
Excellent friendly staff !!!!!!!! Breakfast is way better than many other hotels we have stayed... Room was super clean. convenient location location makes it easy to get around and Salem and freeway access. Thank you.

Posted by , from Santee, CA 92071 on Aug 20, 2019

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4 out of 5
LIked the breakfast choices. the mattress had a nice firmness.

Posted by on Aug 1, 2019

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About the Phoenix Inn Suites South Salem

Location 4370 Commercial St Se, Salem, OR 97302

Property Features

Phoenix Inn Suites South Salem offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. The business-friendly Phoenix Inn Suites South Salem also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Salem hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Portland International Airport (PDX) (97.3 km / 60.5 mi)
  • Train station: Salem Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Phoenix Inn Suites South Salem offers 86 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Inn Suites Hotel Salem South
  • Phoenix Inn Suites South Salem
  • Phoenix Hotel South Salem
  • Phoenix Inn Suites South Salem Hotel Salem
  • Phoenix Inn Suites South Salem Oregon
  • Phoenix Suites Salem Salem
  • Phoenix Suites South Salem
  • Phoenix Inn Suites South Salem Hotel
  • Phoenix Inn Suites South Salem Salem
  • Phoenix Inn Suites South Salem Hotel Salem

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.