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 Salem • 1 Room
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Phoenix Inn Suites South Salem

2.5-star property
4370 Commercial St Se, Salem, OR 1-855-201-7819
4.5 out of 5
Wonderful!
See all 35 travelocity Reviews

"Nice over night stay " More

By a verified traveler on Mon 01 Apr 2024

Points Of Interest

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Hotel Description

Hotel near Salem Hospital in Salem

Morningside stay

Your stay at this Morningside hotel places you within 3 miles (5 km) of Salem Hospital and Willamette University. Salem Riverfront Park and Oregon State Capitol are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$117* Per night/room Apr 21 - Apr 22

1 King Bed (Dog Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Queen Beds (Dog Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Hotel Salem ratings based on 35 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hotel Salem

Everyone (19) Couples (7) Family (14)
5 out of 5
Nice over night stay

Posted by on Apr 1, 2024

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Comment from Hotel Management

Apr 6, 2024 by Rachel~ Guest Services Manager

Denise, thank you for the 5-5 review! We are so happy to see you enjoyed your stay & look forward to your next stay with us!

5 out of 5
Clean, nice, quite

Posted by on Jan 28, 2024

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Comment from Hotel Management

Feb 6, 2024 by Rachel- Guest Service Manager

Holly, thank you for your nice review! We hope to welcome you back soon!

5 out of 5
Property has been refurbished from previous ownership. All parts of facility were nice. Only issue was with the complimentary breakfast. Kitchen - dining area was very understaffed to handle the number of guests staying there. Good, plates, etc. we’re in short supply at times.

Posted by , from NORTH BEND on Oct 15, 2023

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Comment from Hotel Management

Oct 18, 2023 by Rachel- Guest Service Manager

Richard, we appreciate your feedback! Thank you for staying with us& we look forward to welcoming you back next time!

5 out of 5

Posted by , from OREGON City on Jul 28, 2023

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Comment from Hotel Management

Aug 17, 2023 by Guest Services

Maria, we appreciate the 5-5 review! Thank you for staying with us & we look forward to welcoming you back soon!

5 out of 5
Clean, well equipped room. Friendly staff.

Posted by , from LOVELAND on Nov 5, 2022

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Comment from Hotel Management

Nov 5, 2022 by Rachel~ Guest Service Manager

Paul, we appreciate the "5-5" review! We are happy to see you enjoyed your stay with us & look forward to welcoming you back soon!

5 out of 5
The staff was interested in our needs and were caring and helpful.

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 7, 2022 by Guest Services

Jim, thank you so much for a perfect 5 out of 5 review! We will let our staff know about your kind words. We are looking forward to welcoming you again soon.

5 out of 5

Posted by on Jul 23, 2022

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5 out of 5
N/A

Posted by on Jun 19, 2022

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Comment from Hotel Management

Jun 19, 2022 by Rachel~ Guest Service Manager

David, thank you so much for staying with us! We look forward to welcoming you back soon!

2 out of 5

Posted by , from SAN JOSE on May 16, 2022

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4 out of 5
Even though we check in and provided all of our info the day before, check in took a long time. Not sure what the confusion was-at least 10 minutes Staff very nice

Posted by , from BOISE on Apr 19, 2022

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Comment from Hotel Management

Apr 25, 2022 by Soraida Cross-General Manager

Thank you so much for your "4 out of 5" review. We appreciate your feedback.

About the Phoenix Inn Suites South Salem

Location 4370 Commercial St Se, Salem, OR 97302

Property Features

The Hotel Salem offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly The Hotel Salem also features a vending machine, laundry facilities, and an elevator. Self parking is free. This Salem hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Salem Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Inn Suites Hotel Salem South
  • Phoenix Inn Suites South Salem
  • Phoenix Hotel South Salem
  • Phoenix Inn Suites South Salem Hotel Salem
  • Phoenix Inn Suites South Salem Oregon
  • Phoenix Suites South Salem
  • The Hotel Salem Hotel
  • The Hotel Salem Salem
  • The Hotel Salem Hotel Salem
  • Phoenix Inn Suites South Salem

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.