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4.2 out of 5

"The room was nice. Our air conditioning didn't work though and was told they would get us in another room but never did. Also there is no breakfast at ... " More

By a verified traveler on Sat 25 Jul 2020

Hotel Description

Family-friendly stay near Maverik Center

Heart of West Valley City

You'll be steps from Maverik Center and within a 10-minute walk of Hale Center Theater. Wairhouse Trampoline Park and International Peace Gardens are also within 6 miles (10 km).

Free water park, indoor pool

Free water park access and an indoor pool are featured at this smoke-free hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and free self parking.

Free Internet, LED TVs

Featuring conveniences like refrigerators and microwaves, the 94 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Jun 27 - Jun 28

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel ratings based on 36 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel

Everyone (10) Family (4)
1 out of 5
Horrible experience! Toilet did not work- we were given a plunger a d told there were no other rooms and No restroom outside of our room to use. Pull out sofa mattress was stained with urine all the way through. (I have pictures). Blood stains on the ceiling. Pool/water park was closed. Awful experience!!!

Posted by on Jun 16, 2021

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5 out of 5

Posted by on Apr 24, 2021

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4 out of 5
The room was nice. Our air conditioning didn't work though and was told they would get us in another room but never did. Also there is no breakfast at this time, which I understand but I feel I paid too much. Staff was nice.

Posted by , from West jordan on Jul 25, 2020

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3 out of 5

Posted by on Feb 18, 2020

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2 out of 5
3 floors and no ice on any floor. All of the ice machines were Out of order. Had a call from the office saying we had a complaint for being noisy. Had my 4 year old granddaughter With and we, my daughter and I and granddaughter were not Being noisy it was at 7:00 in the morning we were taking showers and getting ready to leave

Posted by on Nov 18, 2019

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5 out of 5

Posted by on Sep 1, 2019

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5 out of 5
Nothing to add. Staff was great I don’t have anything else. We only spent the night and didn’t get there until after midnight

Posted by on Aug 23, 2019

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2 out of 5

Posted by on Jul 16, 2019

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2 out of 5
They have a great water park for Kids, go there every year for Easter to get together with grandkids, the pool closes at 10, but quiet hour starts at 10, as we were getting the kids to wind down walking them all back to the rooms, the manager says we have had two complaints be quiet, really. Also don’t expect an arcade, they say they have one but don’t. It’s felt like you couldn’t have fun. Don’t close pool at same time so called quiet hour is, or if your use to quiet hotel don’t go to one with a water park.

Posted by on Apr 20, 2019

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5 out of 5
Great hotel for a family w/ kids! Breakfast was great and pool/water park area was fun. My only gripe is the slide is only open on Friday nights and Saturday mornings and nights. They need to disclose that it isn't open all of the time w/ regular pool hours. That's a drag.

Posted by on Jan 9, 2019

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About the Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel

Location 3036 S Decker Lake Drive, West Valley City, UT 84119

Property Features

Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel offers its guests a complimentary water park, a waterslide, and an indoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel. Self parking is free. This West Valley City hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Salt Lake City International Airport (SLC) (12.1 km / 7.5 mi)
  • Metro station: Decker Lake Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel and Suites West Valley, an IHG Hotel offers 94 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

Guests under 14 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's pool slide is open for limited hours Friday-Sunday from 4-10 PM and Saturday-Sunday from 7-10 AM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Credit card charges are subject to a surcharge of USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel West Valley
  • Holiday Inn Express West Valley
  • Holiday Inn Express Hotel West Valley West Valley City
  • Holiday Inn Express West Valley West Valley City
  • Holiday Inn Express Hotel Suites West Valley
  • Inn Express West Valley
  • Holiday Inn Express Hotel Suites West Valley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.