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"If you want an honest review go to yelp! Everything there is true. I booked this hotel because of the reviews on here and the pictures but I wish I wo ... " More

By a verified traveler on Wed 16 Sep 2020

Hotel Description

3-star hotel near Salt Palace

Heart of Salt Lake City

Your stay at this Downtown Salt Lake City hotel places you within 2 miles (3 km) of Salt Palace and Vivint Smart Home Arena. Temple Square and Eccles Theater are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, a spa tub, and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the seasonal outdoor pool, bar/lounge, and laundry facilities.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 394 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Pillowtop beds, coffee/tea makers, and free local calls are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel RL Salt Lake City ratings based on 36 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel RL Salt Lake City

Everyone (28) Couples (2) Family (5)
3 out of 5
If you want an honest review go to yelp! Everything there is true. I booked this hotel because of the reviews on here and the pictures but I wish I would have seen yelp first. The staff was really nice But the hotel is sketchy, there is drunks and homeless people running and yelling all over the parking lot Luckily they have security patrolling the outside which is good But you pay $12 for it ( I didn’t mind) the hallways smell and the carpet is dirty you can tell they don’t vacuum it or least not the weekend we were there. If it wasn’t for the security that was outside I would have probably just looked for another hotel.

Posted by , from Las vegas on Sep 16, 2020

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Comment from Hotel Management

Sep 17, 2020 by Brandon Front Office Manager

Thank you for staying with us and for taking the time to share a few thoughts from your stay. We apologize that we were unable to exceed your expectations during this stay. I have asked the housekeeping, maintenance, and security teams to be aware of these issues and address them right away. We are glad you enjoyed interacting with our great team here at the hotel.

5 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Brandon Fultz Front Office Manager

Thank you for staying with us and for taking the time to leave a great rating. We look forward to welcoming you back to the hotel.

3 out of 5
Hard to open and shut doors. The rug under the bed tripped me several times Moldy shower

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 23, 2019 by Brandon Fultz Front Office Manager

Thank you for staying with us and for taking the time to share a little about your stay. I apologize for the issues in the room and have asked both the maintenance and housekeeping managers to be sure and address these issues.

4 out of 5

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 9, 2019 by Brandon Fultz Front Office Manager

Thank you for staying with us and for taking the time to offer us a rating.

5 out of 5
Great atmosphere in the lobby and guest areas. I needed an early check-in, and they were able to accommodate me. I love them for it! Special shout out to Rodger...thank you! I travel with a service animal, and there was no issue. More kudos to the Hotel RL SLC. Delicious food in the restaurant. Great location to catch the TRAX rail system. I couldn't be happier with the stay. I arrived weary and left merry. Two thumbs up from this traveler!

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 15, 2019 by Abraham M Front Desk Supervisor

Thank You for taking the time to review the Hotel! We hope to see you back soon. We will make sure to send your kind regards to Rodger

4 out of 5

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by Brandon Fultz Front Office Manager

Thank you for staying with us and taking the time to offer us a rating.

4 out of 5

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 24, 2019 by Brandon Fultz Front Office Manager

Thank you for staying with us and for your feedback.

2 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Brandon Fultz Front Office Manager

Thank you for taking the time to share a little feedback with us. I apologize that we were unable to exceed your expectations.

1 out of 5
Not one to complain but this hotel was NOT good. Smell was strong, water was leaking on the floor from the fridge, paneling on desks were peeling away, and worst of all... no hot water to shower!! We checked out next day and should have before then.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Brandon Fultz Front Office Manager

Thank you for taking the time to share a little about your experience with us. I apologize that the room was found to be in such disrepair. I have asked that both the housekeeping and maintenance managers address these issues.

4 out of 5
The web site pictures of the hotel need to be updated. Not as pictures looked on web site

Posted by on Aug 5, 2019

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About the Hotel RL Salt Lake City

Location 161 W 600 S, Salt Lake City, UT 84101

Renovations + Closures

The following facilities or services will be unavailable from July 13 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Swimming pool

Property Features

As a guest of Hotel RL Salt Lake City, you'll find a seasonal outdoor pool, a spa tub, a fitness center, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and a picnic area are also featured at the business-friendly Hotel RL Salt Lake City. Parking is available for a fee. This 3-star Salt Lake City hotel is smoke free.

  • 394 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Salt Lake City Intl. Airport (SLC) (10.9 km / 6.8 mi)
  • Train station: Salt Lake Central Station (2.1 km / 1.3 mi)
  • Metro station: Courthouse Station (0.8 km / 0.5 mi)
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel RL Salt Lake City offers 394 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (late night)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Restaurant - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

The Lounge - This lobby lounge specializes in American cuisine and serves dinner and light fare. Open daily.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 15 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12 per day
  • Extended parking fee: USD 12 per day
  • Pet fee: USD 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel RL Red Lion Salt Lake City
  • Red Lion Salt Lake Downtown
  • RL Red Lion Salt Lake City
  • Hotel RL By Red Lion Salt Lake City Utah
  • Red Lion Hotel Salt Lake Downtown Salt Lake City, Utah
  • RL Salt Lake City
  • Hotel RL Salt Lake City
  • Red Lion Salt Lake City
  • Salt Lake City Red Lion
  • Red Lion Hotel Salt Lake Downtown
  • Hotel RL Red Lion
  • Hotel RL Salt Lake City Utah
  • Salt Lake City Red Lion
  • Hotel RL by Red Lion Salt Lake City
  • Hotel RL Salt Lake City Hotel
  • Hotel RL Salt Lake City Salt Lake City
  • Hotel RL Salt Lake City Hotel Salt Lake City

You should know

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.