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"Breakfast was not that good everything else was ok " More

By a verified traveler on Mon 20 Aug 2018

Hotel Description

Hotel near Market Square in San Antonio

Downtown San Antonio stay

Your stay at this Downtown San Antonio hotel places you within 2 miles (3 km) of Market Square and River Walk. San Antonio Majestic Theater and Henry B. Gonzalez Convention Center are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 72 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$75* Per night/room Jan 20 - Jan 21

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Best Western Alamo Suites ratings based on 98 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Alamo Suites

Everyone (17) Couples (1) Family (2)
4 out of 5
I felt the breakfast area was too small and difficult to maneuver due to the amount of guests it serves.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 29, 2019 by Manager

We appreciate that you've taken the time to share with us regarding our area and your comments about our breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

4 out of 5

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 7, 2019 by Manager

It was our privilege to earn your business and we hope to host you again on your next trip.

3 out of 5
Requres parking pass. Must have room key or will get locked out

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 2, 2019 by Manager

Thank you for your valuable opinion regarding our parking as well as our room. Please do consider us again on your next visit to the area.

5 out of 5
Very nice friendly staff. Great breakfast and glad they had s swimming pool

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4 out of 5
The room was very clean, and the staff were helpful and polite. The bed and the pillows were too firm for me and my husband.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 6, 2019 by Manager

Know that your voice is of tremendous importance to us and we value your comments about our staff and bed. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

5 out of 5
Easy access from the freeway . Not too far from downtown . Had three queen size beds . Thank You

Posted by on May 23, 2019

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Comment from Hotel Management

May 24, 2019 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

3 out of 5
Overall, the hotel was nice and it was close enough that we could walk to the river walk. The front desk staff were very nice and our room was clean. However, I do not feel that it was worth the price that I paid. The foot stool in the room had a tear in it and the desk chair had something white all over it. I would recommend the hotel, but just don't think it's work $100+ a night.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 5, 2019 by Manager

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

3 out of 5
Dirty bathroom! Long black hairs in the shower....coffee pot did not work.

Posted by on Feb 9, 2019

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Comment from Hotel Management

Feb 12, 2019 by Ken Patel GM

We apologize for any issues you encountered during your stay, we thank you for taking the time to leave us your feedback. We thank you for staying with us and wish you safe travels.

5 out of 5
So happy with our stay at the hotel! The staff was very friendly at check in & out, the room was very clean and very comfortable! We would definitely love to stay there again and would recommend to others!

Posted by on Jan 29, 2019

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Comment from Hotel Management

Feb 1, 2019 by Ken Patel GM

We appreciate you taking the time to leave us your feedback, we are happy to hear you enjoyed our friendly customer service as well as our check in process. It's always a plus to get complimented on our cleanliness, we shall pass along positive to our staff. We thank you for staying with us.

5 out of 5
Hotel staff was great would love to stay again. Location was close to anything i needed

Posted by , from Aransas Pass on Nov 15, 2018

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Comment from Hotel Management

Nov 16, 2018 by Ken Patel - GM

Mr.Gabriel

About the Best Western Alamo Suites

Location 1002 S Laredo St, San Antonio, TX 78204

Property Features

Best Western Alamo Suites offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western Alamo Suites also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (15.2 km / 9.5 mi)
  • Train station: San Antonio Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Alamo Suites offers 72 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 4:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alamo Suites
  • Best Western Alamo
  • Best Western Alamo Suites
  • Best Western Alamo Suites Downtown
  • Best Western Alamo Suites Hotel
  • Best Western Alamo Suites Hotel Downtown
  • Best Western Alamo Hotel San Antonio
  • Best Western Alamo Suites Hotel San Antonio
  • Best Western Alamo Suites San Antonio
  • Best Alamo Suites San Antonio
  • Best Western Alamo Suites Hotel
  • Best Western Alamo Suites San Antonio
  • Best Western Alamo Suites Hotel San Antonio

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.