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4.3 out of 5

"Very clean and professional. Away from the noise and traffic. " More

By a verified traveler on Mon 02 Mar 2020

Hotel Description

Hotel near Lackland Air Force Base in San Antonio

In San Antonio

Your stay at this West San Antonio hotel places you within 3 miles (5 km) of Lackland Air Force Base and Lackland Air Force Base Visitor Center. Also, Joint Base San Antonio is within 2 miles (3 km) and Wolff Municipal Stadium is within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free buffet breakfast.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room May 28 - May 29

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Plus Lackland Hotel & Suites ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Lackland Hotel & Suites

Everyone (15) Couples (1) Family (13)
5 out of 5
Very clean and professional. Away from the noise and traffic.

Posted by on Mar 2, 2020

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5 out of 5
They had a nice breakfast selection in the mornings. One Improvement would be, hooks in the shower area for towels and washcloths

Posted by on Feb 17, 2020

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5 out of 5
Great place to stay for BMT graduation. They even serve breakfast at 5:30 am on Thursday and Friday so you can get there on time.

Posted by on Jan 31, 2020

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5 out of 5
A full complementary breakfast buffet was served every morning. Indoor swimming pool and jacuzzi, gym. Outdoor patio area to enjoy a good cigar. All in all very decent. Very close to Lackland Air Force bade, 10 min drive from base,

Posted by on Jan 28, 2020

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3 out of 5
Location was nice and tucked away from traffic. Hot tub was supposed to be working but the staff/mgt gave lame excuses to how it operates or their responsibilty to get it fully operational or fixed?!! And hallways were loud with slamming doors to upstairs banging and stomping right abive our Rm# 105.

Posted by on Jan 1, 2020

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4 out of 5

Posted by on Nov 19, 2019

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5 out of 5
Very nice stay, clean property and very friendly and helpful staff. Will stay here again without hesitation...

Posted by on Oct 7, 2019

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2 out of 5
Location location location. If you are attending a BMT graduation this is the place to stay for easy access to Lackland. On the surface everything about this hotel looks excellent it is the little things that will disappoint. For example, the pool was ice cold even though it was SEPT when I visited. I woke up one morning to find a huge Palmetto bug crawling across the floor. The parking lot lights stay on all night and shined directly into my window so even the blackout shades couldn't bloke out all the light. The breakfast in the morning was mediocre at best.

Posted by , from Michigan on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by A Lamas

Dear Guest, Firstly I would like to thank you for taking the time to review your recent stay at the Best Western Plus Lackland Hotel & Suites. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mention in your review especially the poor service you received as a result. This level of service is certainly not acceptable and will be addressed with the concerned parties. Again, please accept my apology, and I hope that this hasn’t put you off a return stay with us again. Management.

5 out of 5
The location is great for those visiting for BMT graduation ceremonies. The staff is extremely helpful and friendly. The hotel is clean and well kept.

Posted by on Jul 2, 2019

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5 out of 5
I love this hotel because it was close to the base but was disappointed that the hot tub was out of order during our 5 day stay.

Posted by on Apr 15, 2019

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About the Best Western Plus Lackland Hotel & Suites

Location 3635 Crooked Trail, San Antonio, TX 78227

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Lackland Hotel & Suites offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Best Western Plus Lackland Hotel & Suites also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (27.1 km / 16.9 mi)
  • Parking:

Room Amenities

Best Western Plus Lackland Hotel & Suites offers 77 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available

Hotel Names

  • Atrea
  • Atrea Hotel
  • Best Western Atrea
  • Best Western Plus Atrea
  • Best Western Plus Atrea Hotel
  • Best Western Plus Atrea Hotel San Antonio
  • Best Western Plus Atrea San Antonio
  • Best Western Plus Lackland Hotel San Antonio
  • Best Western Plus Lackland Hotel
  • Best Western Plus Lackland San Antonio
  • Best Western Plus Lackland
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.