"A/C in room went out during stay. Had to ask for things that should've been taken care of, pillows and replacement towels. Very limited breakfast co ... " More
Downtown San Antonio stay
Within a 15-minute walk of this Downtown San Antonio hotel, you'll find Henry B. Gonzalez Convention Center and Alamo. River Walk and Hemisfair Park are also within half a mile (1 km).
Business services
This hotel features free WiFi in public areas, laundry facilities, and self parking. Business travelers can take advantage of the business center. Express check-out, dry cleaning, and luggage storage are also on offer.
Free WiFi, comfy beds
Featuring conveniences like sofa beds and microwaves, the 64 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Pillowtop beds, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.
Jun 3, 2021 by Alyson
Dear Guest, Thank you for this review. It's reviews like yours and others that help us make improvements. We hope you choose to stay with us again in the future to provide you with a more superior stay. Until then take care and be safe.
Mar 24, 2021 by Alyson
Thank you dear guest for this GREAT rating. Come back and see us again until then take care and be safe.
Mar 20, 2021 by Alyson
Thank you for the OUTSTANDING rating. Come back and see us again, until then take care and be safe.
Sep 17, 2020 by Alyson
Thank you for the 5 out of 5 rating. Come back and see us again until then take care and be safe.
Sep 4, 2020 by Alyson
Thank you for rating us on behalf of everyone here at Best Western Sunset Suites. Come back and see us again until then take care and be safe.
Jan 8, 2020 by Alyson
Dear Guest, Thank you for your feedback and for your stay with us at Best Western Plus Sunset Suites Riverwalk. We take great pride in servicing our guest with the best possible stay and are happy to see that we achieved that with your stay. Thank you again for your feedback and your stay come back and see us again.
Dec 15, 2019 by Alyson
Dear Guest, Thank you for your feedback and for your stay with us at Best Western Plus Sunset Suites Riverwalk. Happy Holidays from our Best Western Family to ours.
Dec 9, 2019 by Alyson
Dear Guest, Thank you for would lovely feedback we take great pride in servicing our guest with the best possible stay and are happy to read we achieved that with your stay with us here at Best Western Plus Sunset Suites Riverwalk. Come back and see us again and Happy holidays
Dec 1, 2019 by Alyson
Dear Guest,, Thank you for your wonderful feedback we take great pride in servicing our guest with the best possible stay and are glad we did it with your stay with us at Best Western Plus Sunset Suites Riverwalk.
Oct 22, 2019 by Alyson
Thank you for your feedback and your stay with us at Best Western Plus Sunset Suites Riverwalk.
This property is closed from October 4 2021 to August 31 2022 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
WiFi is free in public spaces. There's an onsite business center. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Best Western Plus Sunset Suites-Riverwalk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This San Antonio hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Best Western Plus Sunset Suites-Riverwalk offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 45-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
