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 San Antonio •1 Room
 San Antonio • 1 Room
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Best Western Plus Sunset Suites-Riverwalk

2.5-star property
1103 E Commerce Street, San Antonio, TX 1-855-201-7819

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4.1 out of 5
Very good!
See all 30 Travelocity Reviews

"It was walking distance to the Riverwalk and the Alamo " More

By a verified traveler on Mon 22 Mar 2021

Points Of Interest

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Hotel Description

Hotel near Henry B. Gonzalez Convention Center in San Antonio

Downtown San Antonio stay

Within a 15-minute walk of this Downtown San Antonio hotel, you'll find Henry B. Gonzalez Convention Center and Alamo. Tower of the Americas and River Walk are also within half a mile (1 km).

Business services

This hotel features free WiFi in public areas, laundry facilities, and self parking. Business travelers can take advantage of the business center. Express check-out, dry cleaning, and luggage storage are also on offer.

Free WiFi, comfy beds

Featuring conveniences like sofa beds and microwaves, the 64 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Pillowtop beds, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$84* Per night/room May 31 - Jun 1

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, Accessible, Bathtub (with Sofabed)

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Best Western Plus Sunset Suites-Riverwalk ratings based on 30 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Sunset Suites-Riverwalk

Everyone (18) Couples (5) Family (7)
4 out of 5
It was walking distance to the Riverwalk and the Alamo

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 24, 2021 by Alyson

Thank you dear guest for this GREAT rating. Come back and see us again until then take care and be safe.

5 out of 5

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 20, 2021 by Alyson

Thank you for the OUTSTANDING rating. Come back and see us again, until then take care and be safe.

5 out of 5

Posted by on Sep 13, 2020

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Comment from Hotel Management

Sep 17, 2020 by Alyson

Thank you for the 5 out of 5 rating. Come back and see us again until then take care and be safe.

5 out of 5

Posted by on Sep 4, 2020

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Comment from Hotel Management

Sep 4, 2020 by Alyson

Thank you for rating us on behalf of everyone here at Best Western Sunset Suites. Come back and see us again until then take care and be safe.

5 out of 5
We loved everything about this hotel, the area was awesome. We walked to the Riverwalk and the Alamo within minutes. The hotel is very old but beautifully restored and maintained. We loved that it had a historical significance to it. Our room was beautiful. Would definitely stay there again.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 8, 2020 by Alyson

Dear Guest, Thank you for your feedback and for your stay with us at Best Western Plus Sunset Suites Riverwalk. We take great pride in servicing our guest with the best possible stay and are happy to see that we achieved that with your stay. Thank you again for your feedback and your stay come back and see us again.

5 out of 5
It is in close proximity to Riverwalk. Easy check in. Parking extra fee.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 15, 2019 by Alyson

Dear Guest, Thank you for your feedback and for your stay with us at Best Western Plus Sunset Suites Riverwalk. Happy Holidays from our Best Western Family to ours.

5 out of 5
The location was wonderful everything was within walking distance

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by Alyson

Dear Guest, Thank you for would lovely feedback we take great pride in servicing our guest with the best possible stay and are happy to read we achieved that with your stay with us here at Best Western Plus Sunset Suites Riverwalk. Come back and see us again and Happy holidays

4 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 1, 2019 by Alyson

Dear Guest,, Thank you for your wonderful feedback we take great pride in servicing our guest with the best possible stay and are glad we did it with your stay with us at Best Western Plus Sunset Suites Riverwalk.

5 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Alyson

Thank you for your feedback and your stay with us at Best Western Plus Sunset Suites Riverwalk.

2 out of 5
Nothing old place sleeper sofa mattress was so bad condition

Posted by on Jul 8, 2019

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Comment from Hotel Management

Aug 11, 2019 by Megan

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

About the Best Western Plus Sunset Suites-Riverwalk

Location 1103 E Commerce Street, San Antonio, TX 78205

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Sunset Suites-Riverwalk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This San Antonio hotel is smoke free.

  • 64 guestrooms or units
  • 4 levels
  • Built in 1896
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking , Offsite parking discounted rates available

Transport

  • Airport: San Antonio International Airport (SAT) (14.3 km / 8.9 mi)
  • Train station: San Antonio Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Sunset Suites-Riverwalk offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 45-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.18 per night (in/out privileges)
  • Nearby parking fee: USD 16.18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Riverwalk
  • Best Western Plus Sunset Suites-Riverwalk
  • Best Western Plus Sunset Suites-Riverwalk Hotel
  • Best Western Plus Sunset Suites-Riverwalk Hotel San Antonio
  • Best Western Plus Sunset Suites-Riverwalk San Antonio
  • Best Western Sunset
  • Sunset Best Western
  • Best Western Sunset Suites - Riverwalk Hotel San Antonio
  • Best Western San Antonio
  • San Antonio Best Western
  • Best Western Plus Sunset Hotel
  • Best Western Plus Sunset
  • Best Western Plus Sunset Suites Riverwalk
  • Plus Sunset Suites Riverwalk
  • Best Western Plus Sunset Suites-Riverwalk Hotel
  • Best Western Plus Sunset Suites-Riverwalk San Antonio
  • Best Western Plus Sunset Suites-Riverwalk Hotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.