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"everything was great, but I would add something to remove the humid carpet smell. Its a bit strong, had to bring in a Febreze air freshener to mask th ... " More

By a verified traveler on Tue 27 Oct 2020

Hotel Description

Hotel near Market Square in San Antonio

Downtown San Antonio stay

Your stay at this Downtown San Antonio hotel places you within 2 miles (3 km) of Market Square and River Walk. Henry B. Gonzalez Convention Center and Tower of the Americas are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, kitchens

The 96 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and sitting areas.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$75* Per night/room May 9 - May 10

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing, Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Candlewood Suites San Antonio Downtown, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Candlewood Suites San Antonio Downtown, an IHG Hotel

Everyone (1) Family (1)
4 out of 5
everything was great, but I would add something to remove the humid carpet smell. Its a bit strong, had to bring in a Febreze air freshener to mask the smell. and Helpdesk was wonderful.

Posted by , from Houston on Oct 27, 2020

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Comment from Hotel Management

Oct 27, 2020 by Janae

Good Afternoon, Thank you for taking the time to tell us about your experience at Candlewood Suites SAN ANTONIO DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites. Have a great day.

3 out of 5

Posted by on Jan 2, 2020

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5 out of 5
Staff was helpful and friendly. Room was clean and tidy. The kitchenette was plus!! Great hotel!!

Posted by on Sep 9, 2019

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3 out of 5

This location is really not dowtown and this is an extended stay hotel.

Pros: Free Internet
Cons: Nothing close, no breakfast
When we arrived the computer was down so we could not check in for about 1/2 hour. If you don't have a car and want to get to the River walk, the nearest bus or trolley is about two blocks away and you will have to walk through a rough neighborhood. On the plus side the staff was friendly and the rooms were clean.

Posted by on Feb 5, 2011

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3 out of 5

Mixed bag.

Pros: Free Internet
Cons: Noisy
This newly opened hotel still has some problems with customer service. We waited almost 10 minutes for someone to arrive at the front desk as there was only one person in the hotel on any duty at 9pm! The description mentioned a free continental breakfast - does not exist. The shower was very slick and I fell pulling a muscle that, 2 weeks later, is still causing movement problems in my shoulder. The access bar outside the shower probably saved me from more serious injury. That said, the room was very comfortable, the kitchenette clean and the bathroom spacious.

Posted by , from Wichita Falls, TX on Feb 4, 2011

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3 out of 5

Candlewood Suites Downtown San Antonio

The entire hotel is listed as non-smoking, but our room smelled strongly of cigarettes. Also, pictures on line DO NOT represent all "studio suites"-only the "king" studio suites (none available on our arrival). Queen studio suites do not have the enclosed bedroom, the couch or the bar/counter area. I think it would be more honest to include such a disclaimer with photos. Not a good location if you plan to use the trolley or public transportation once you arrive. Nearest stops are blocks away and not in a safe location. Limited parking availability.

Posted by on Nov 4, 2010

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4 out of 5

From Conroe, TX.

Hotel was GREAT! Everything was nice with the exception of the SLOW malfunctioning elevator.

Posted by on Aug 15, 2010

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5 out of 5

Great location! Great Room!

Right off I-10 in Down town area. Its about 5 blocks away from the market area. The Hotel is new and awesome! They even let us stay there a extra night for almost the same rate. Paul C. Spring TX.

Posted by on Jul 25, 2010

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About the Candlewood Suites San Antonio Downtown, an IHG Hotel

Location 1024 S Laredo St, San Antonio, TX 78204

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Outdoor pool

Property Features

Candlewood Suites San Antonio Downtown, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites San Antonio Downtown, an IHG Hotel. Free self parking is available. This San Antonio hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: San Antonio International Airport (SAT) (16.2 km / 10 mi)
  • Train station: San Antonio Station (6.9 km / 4.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites San Antonio Downtown, an IHG Hotel offers 96 air-conditioned accommodations with DVD players and complimentary newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood San Antonio Downtown
  • Candlewood Suites Hotel San Antonio Downtown
  • Candlewood Suites San Antonio Downtown
  • Candlewood Suites San Antonio Downtown Hotel San Antonio
  • Candlewood Suites San Antonio Downtown Hotel
  • Candlewood Suites Antonio
  • Candlewood Suites San Antonio Downtown
  • Candlewood Suites San Antonio Downtown, an IHG Hotel Hotel
  • Candlewood Suites San Antonio Downtown, an IHG Hotel San Antonio

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.