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"clean, location. lot of good eateries near by, peaceful and quite " More

By a verified traveler on Sun 21 Jul 2019

Hotel Description

San Antonio hotel in Far North Central area

In San Antonio

With a stay at this Far North Central hotel, you'll be within 9 miles (15 km) of North Star Mall and 12 miles (20 km) of Six Flags Fiesta Texas. The Shops of La Cantera and Morgan's Wonderland are also within 12 miles (20 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free WiFi, kitchenettes

The 113 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, DVD players, and TVs with cable channels. Weekly housekeeping is available.

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74* Per night/room Mar 30 - Mar 31

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America - San Antonio - North ratings based on 33 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America - San Antonio - North

Everyone (3) Family (1)
1 out of 5
Full kitchen with no dishes, no coffee pot, no soap. No "do not disturb signs available. Couldnt sleep the last night there. Heard a woman screami g fro. 01:00 until3:40 in the morning. Coming from room above me.

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 15, 2020 by Hotel Management

Thank you for your review. We are sorry for your disappointment with the lack of some amenities in your room. We would like to inform you that in-room amenities like kitchenware, coffeemaker, and toiletries are available at the front desk and are complimentary. Also, we apologize for the noise issue you encountered. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

1 out of 5
I was very disappointed by the staff. The amenities were scarce or not available. The room was good enough but I will not stay here again.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Hotel Management

Thank you for your feedback from your recent stay with us. We value all feedback as we use it to better coach our team. We apologize for any issues you encountered during your stay. Please know that we are currently working on fixing this issue. We hope to be able to serve you again in the future.

2 out of 5
The room is confortable and clean after I requested one that didn't smell of urine. Dog feces everywhere on property. Trash all around the parking lot and property.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Jan 4, 2020 by Jess - AGM

Thank you for your feedback from your recent stay with us. We value all feedback as we use it to better coach our team. We apologize for any issues you encountered during your stay. Please know that we are currently working on fixing this issue. We hope to be able to serve you again in the future.

4 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Jessica - FOM

Thank you for your feedback from your recent stay with us. We value all feedback as we use it to better coach our team and to ensure our guests have a comfortable stay. We are delighted to hear yours was a good one. We hope to serve you again in the future

5 out of 5
clean, location. lot of good eateries near by, peaceful and quite

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Jessica - FOM

Thank you for taking the time to tell us about your experience at Candlewood Suites SAN ANTONIO N - STONE OAK AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites

5 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 17, 2019 by Jessica - FOM

Thank you for taking the time to tell us about your experience at Candlewood Suites SAN ANTONIO N - STONE OAK AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites

1 out of 5
No room service, rude employees, you can get so much more with this price somewhere else

Posted by on Aug 14, 2017

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4 out of 5

Very nice hotel stay there every time I am in area

Pros: Quiet
Cons: Poor breakfast
I stay at this hotel at least four times a year on business. Very nice and very helpful. The only problem that I have is the lack of security while on my last trip there were cars broken into. Other than that very nice place.

Posted by , from Georgia, USA on Oct 14, 2012

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5 out of 5

Hotel is great. Lots in area to eat and not far off 1604

Pros: Close restaurants, Quiet
i have stayed here several times and rally like it. One bad thing is traffic in the afternoon. Learn the back ways in to Evans Rd and stay off 281. No breakfast since a long stay type hotel. But I love having refridg etc. even for short or one night stays

Posted by , from carrollton, tx on Aug 30, 2012

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2 out of 5

I was not pleased with the room layout. No vanity (bathroom) to place your personal items. No ice machine in the hotel - was told to use automatic ice

Cons: no vanity in bathroom - which was small. no ice pr
Did not enjoy the room - bathroom did not have a vanity to store personal items and was small. Beds were hard. No ice was provided - was told there was an automatic ice machine in refrigerator but that did not work properly, so we never did get ice. Staff were not real friendly and did not go out of their way to help provide ice.

Posted by , from Azle, Texas on Jul 24, 2012

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About the Extended Stay America - San Antonio - North

Location 21103 Encino Commons Blvd, San Antonio, TX 78259

Property Features

Extended Stay America - San Antonio - North offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the business-friendly Extended Stay America - San Antonio - North. Free self parking is available. This San Antonio hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (15.7 km / 9.7 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - San Antonio - North offers 113 air-conditioned accommodations with DVD players and hair dryers. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

  • In-room kitchenette
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a debit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a fire extinguisher and a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Debit card deposit required
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites N Stone Oak
  • Candlewood Suites N Stone Oak Hotel
  • Candlewood Suites N Stone Oak Hotel San Antonio Area
  • Candlewood Suites San Antonio N Stone Oak Area
  • Candlewood Suites San Antonio N Stone Oak Area Hotel
  • Candlewood Suites N Stone Oak Area Hotel
  • Candlewood Suites N Stone Oak Area
  • Extended Stay America Antonio
  • Candlewood Suites San Antonio N Stone Oak Area
  • Extended Stay America - San Antonio - North Hotel
  • Extended Stay America - San Antonio - North San Antonio
  • Extended Stay America - San Antonio - North Hotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.