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"The staff was great and they started breakfast early on Thursday and Friday, so guests could get to Lackland AFB for activities. We used the dining a ... " More

By a verified traveler on Tue 12 Nov 2019

Hotel Description

San Antonio hotel in West San Antonio area

In San Antonio

Your stay at this West San Antonio hotel places you within 3 miles (5 km) of Ingram Park Mall and San Antonio Aquarium. Lackland Air Force Base and St. Mary's University are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 75 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Mar 1 - Mar 2

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Suites Near Seaworld ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Near Seaworld

Everyone (2) Couples (1) Family (6)
4 out of 5
The staff was great and they started breakfast early on Thursday and Friday, so guests could get to Lackland AFB for activities. We used the dining area to play cards and have pizza for dinner. The king size bed was really comfy. Sofa sleeper was old and looked it. There was trash on floor behind it when we pulled it out. All four machines in fitness room were malfunctioning or broken. Not a fan of the glass door from bedroom to other section due to the light.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

4 out of 5
Catered to military families going to their Airmen’s graduation. Earlier breakfast at 5:30. All staff were extremely friendly and welcoming and made a point to congratulate our son on his accomplishments.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Manager

Thank you for sharing this honest review and feedback about our staff and comments about our breakfast. We hope to see you again in the future.

3 out of 5
I like that the location of this place wasnt too far from the Air Force base and that it was neutral to anywhere else we visited. The bathrooms could have been a bit more updated but overall the room was good. I wasnt a fan of the softener in the shower, but that's just my preference. I didnt like that I show 2 pending charges on my credit card but didn't even end up using this card. I had issues with the check in before even arriving. Most of the staff was super nice and did what they could but the manager just didn't seem concerned at all. I will be contacting other superiors for this location.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Manager

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

5 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 24, 2019 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4 out of 5

Pleased

Pros: Same as above
Location: Close highway easy on and off, considering San Antonio freeway. Many attractions within 30 min.
Good experience Friendly staff Nice comfortable clean room Quiet location Great place for someone just needing a place to relax Affordable

Posted by , from Green Bay, WI on Feb 20, 2018

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3 out of 5

OK for the price

This hotel is decent for the price. The room was pretty small for a suite but it does include a separate sitting area from the bedroom and a dual sink vanity that isn't found very often.

Posted by on Nov 7, 2015

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3 out of 5

young lady at front desk was very helpful!!

Pros: Free breakfast, Quiet
Cons: Nothing close
the carpets were very dirty. smell was bad in the hall way.

Posted by , from Houston tx on Feb 23, 2013

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1 out of 5

Old motel in a New Body

Pros: Free breakfast, Close restaurants, Free Internet
The staff was very helpful and friendly. The room on the other hand was pathetic. The bath tub faucet would not turn off completely, the towels were frayed at the edges, the hot tub was broken, not all the channels would come in on the television, poor lighting (it was dark even with all the lights on), and the mattress was a little to firm for my taste. Also the sitting room area had good air conditioning flow, but the bedroom area stayed hot.

Posted by , from Carrollton, TX, USA on Mar 15, 2012

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5 out of 5

The staff was very professional and courteous

Pros: Free breakfast, Free Internet, Quiet, cloase to lackland afb
A lot of people were staying there for Airforce graduation. The events started early each morning. The staff made sure they setup breakfast early so we could eat before leaving. They were really courteous. I would recomment this hotel to others.

Posted by , from Duluth, GA, USA on Feb 15, 2012

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5 out of 5

Good Value close to Lackland AFB

Pros: Free breakfast, Close restaurants
We were very pleased with our stay here. The staff was very friendly and acoomodating. The hotel is about 15 mins from Lackland AFB and very convenient to restaurants. The hotel offers printed directions to major attractions and downtown San Antonio. They have a great breakfast, 24 hour coffee, free cookies at the desk, and a happy hour with free wine and beer. We booked a suite with a king bed and pull out sofa bed. All were good, but it gets a little tight if you are staying a few days and the sofa bed stays out. Other than that we have no complaints and would recommend this hotel to anyone.

Posted by , from Georgia, USA on Feb 8, 2012

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About the Comfort Suites Near Seaworld

Location 8021 Alamo Downs Pkwy, San Antonio, TX 78238

Property Features

Comfort Suites Near Seaworld offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (27 square meters). The business-friendly Comfort Suites Near Seaworld also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This San Antonio hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 300 sq ft of conference space
  • 27 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Separate living room1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (18.5 km / 11.5 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Near Seaworld offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms and include sofa beds. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Seaworld
  • Comfort Suites Seaworld
  • Comfort Suites Near Seaworld Hotel San Antonio
  • Comfort Suites San Antonio
  • San Antonio Comfort Suites
  • Comfort Suites Seaworld Hotel San Antonio
  • Comfort Suites Seaworld Hotel
  • Comfort Suites Seaworld San Antonio
  • Comfort Suites Near Seaworld Hotel
  • Comfort Suites Near Seaworld San Antonio
  • Comfort Suites Near Seaworld Hotel San Antonio

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.