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"Would have liked a restaurant instead of a Bistro. So we went to Scuzzis at 1604 " More

By a verified traveler on Mon 22 Jul 2019

Hotel Description

Family-friendly 3-star hotel near San Antonio SeaWorld

In San Antonio

Your stay at this West San Antonio hotel places you within 2 miles (3 km) of San Antonio SeaWorld and Hill Country Golf Club. Lackland Air Force Base and Lackland Air Force Base Visitor Center are within 9 miles (15 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a swim-up bar. Bring the family and enjoy the children's pool, free theme park shuttle, and kid-friendly dining. Enjoy the indoor pool and perks like free WiFi and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 179 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, free newspapers, and hair dryers.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$114* Per night/room Feb 28 - Feb 29

Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite, 1 King Bed with Sofa bed, Balcony, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Courtyard by Marriott San Antonio SeaWorld - Westover Hills ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott San Antonio SeaWorld - Westover Hills

Everyone (4) Family (1)
1 out of 5
Whole reason we selected this place was due to the pool so our 8 & 10 yr old could swim and no one notified us it was empty and under repairs and when asked if anything else they had to offer no one cared. Go to sea world or go to a main event. Who cares we planned to go to this hotel so they can swim because this is what they wanted. Nope staff suggested leave. Not even offer to make it up at a later date. They got paid and so did Travelocity so who cares.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Operations Manager

Thank you for taking the time to leave your feedback. We have had posted since August 2019 on both our Marriott Branded site and all 3rd Party sites that our pool would be closed for renovations till the end of January 2020 so our guests would know if it’s closure. I’m sorry that this was missed, but we did post it so guests would know of it’s closure. We hope you have a great new year and safe travels!

2 out of 5
I wasn't aware the pool was closed down for renovation when booking. I'm not sure the hotel was designed to reduce sounds between rooms. People walking in the room above us was a nuisance. They weren't doing anything wrong. You would think there wouldn't be such a transfer of noise from one room to another. Unfortunately, there were people staying on our floor that had no concern of others. Intoxicated people are like that. When they thought I was coming out of my room to confront them, they started cussing me through the door. This was a 4am. The room seemed like it was newly renovated, but to beds weren't that great.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 25, 2019 by Operations Manager

We apologize for the less than stellar stay you had with us. This will be addressed with the hotel team.

4 out of 5
Would have liked a restaurant instead of a Bistro. So we went to Scuzzis at 1604

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Chaitan M

Thank you for your feedback.

4 out of 5

Nice hotel, was not prepared for the extras

Pros: Close to Sea World, beautiful amenities and comfortable rooms.
Cons: Let people know up front the prices of things, such as parking and alcohol beverages. And that there is not a continental breakfast.
Location: Sea World and Aquatica are right down the road!! Perfect location if you are going there. Ask for a room facing Sea World for the best view!
This hotel was in a perfect place for access to Sea World. It was beautiful and the amenities were nice. BUT, please read the fine print before you go. They do serve breakfast, but it is not continental. It is a breakfast bar that you have to pay to eat. You also have to pay for parking, which is kind of ridiculous, especially since they are limited to parking and sometimes you have to park on the street. And then, if you order a drink from the bar at the pool, you might want to check the prices. I was charged $20 for a double shot of whisky. That is a little ridiculous. And it says it will shuttle you to and from Sea World, but does not tell you that you have to make reservations for this at least 3 days in advance. Again, there is a lot of fine print that is not mentioned, but the hotel itself was beautiful and very comfortable.

Posted by , from Waco on Jul 16, 2018

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Comment from Hotel Management

Aug 9, 2018 by cbaker

Thank you for the comments as we are always looking for ways we can improve. We will work on the issues you mentioned in your review. Glad you enjoyed your stay with us.

4 out of 5

Nice Hotel close to Sea World

Pros: The pool was so much fun, kids got to play while we watched them from the swim up bar.
Cons: only down fall was every time I left my room my key would not work, so I made frequent trips to the front desk.
Had a great experience with our weekend get away. Staff and rooms are great.

Posted by , from Fort Worth Texas on Jul 24, 2017

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5 out of 5
Nice and relaxing! Price was great will be returning back.

Posted by on Jul 7, 2017

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3 out of 5

Don't leave ANYTHING in your car!!

This is our third time staying at this hotel and other than a nose issue with a party that was going on, we have never had a problem. We were sleeping in because we got in at 2AM and about 10:30 AM our alarm went off on our truck. My husband jumped up and looked out the window in time to see someone climbing in the back window they had just broken. He cranked the truck with remote start and scared them off. They had also broken into another vehicle and stole everything they had as well. A guy came out and two days prior, his truck had been stolen from right outside the front door. The manager came out and did not offer anything other than to say they have no security or cameras. The guy who was stranded due to his truck being stolen said all they offered him was a free meal. Today, right before we left, another vehicle was broken into at around the same time. We feel like there is someone at the hotel providing information as to when it was safe and who to hit but even if that isn't the case, they are not warning the guests when they check in that there is a problem. That is the responsible thing to do. They seem to be taking the position that they bear no responsibility but it is their property and we were their guests so they do bear the responsibility of providing a warning at least. We visit our grandchildren three or four times a year and due to this uncaring attitude, we will be finding a new place to stay on our next visit.

Posted by on Dec 25, 2016

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5 out of 5

Excellent location after a long day at SeaWorld

Awesome location for families to visit. The shuttle saved me from driving from and to the park after a very long day. And I also saved good money since I did not have to pay for parking at the park. The room was clean and very spacious. I had to take care of last-minute documents from work and the business center had everything I needed to solve the situation. Very courteous staff and the cleaning ladies were super kind to my 3 year old. 

Posted by , from San Antonio, TX on Oct 28, 2013

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5 out of 5

Very nice for the price!

Pros: Close restaurants, Free Internet
Cons: Poor breakfast
Clean comfortable room. Staff was helpful! Great place to stay if Sea World or west side of San Antonio is your destination.

Posted by , from Kerrville, TX, USA on Nov 8, 2012

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4 out of 5

Great value and family friendly

Pros: Close restaurants, Free Internet
Cons: Noisy
I was suprised by the quality of the hotel. Admittedly I was prepared for a standard mid tier hotel and picked the property based on location and price. (We were in SA to visit Sea World. ) The hotel was great. Courtyard pool had a kiddie pool and splash pad and even a swim up bar. The lobby of the hotel had a small cafe that was just enough to get breakfast or snacks without leaving the hotel. Each of the cafe booths had their own TVs to give the kids something to do if you needed the distraction. They also offer a shuttle to the park that drops you off at the front gate. The hotel is less than 5 mins away from the park. The property is relatively new as everything was very clean and modern. The rooms are a great size so you don't feel cramped especially for those with kids. My only warning is that this is a family friendly hotel. So be prepared running kids and screaming children. But if you're there with your own little ones we all get it.

Posted by on Apr 5, 2012

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About the Courtyard by Marriott San Antonio SeaWorld - Westover Hills

Location 11605 State Highway 151, San Antonio, TX 78251

Renovations + Closures

The property will be renovating from 01 February 2020 to 29 February 2020 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool
  • One of the swimming pools

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Courtyard by Marriott San Antonio SeaWorld - Westover Hills offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A children's pool, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Courtyard by Marriott San Antonio SeaWorld - Westover Hills. An area shuttle within 3 miles and a theme park shuttle are free. For a fee, parking is available. This 3-star San Antonio hotel is smoke free.

  • 179 guestrooms or units
  • 4 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (29.5 km / 18.3 mi)
  • Property shuttles: Free area shuttle within 3 miles and theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott San Antonio SeaWorld - Westover Hills offers 179 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

The Bistro - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Car recommended
  • UnionPay
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 per person (approximately)
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • In-room microwave fee: USD 20
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott San Antonio SeaWorld Westover Hills
  • Courtyard Marriott Westover Hills
  • Courtyard Marriott Westover Hills Hotel
  • Courtyard Marriott Westover Hills Hotel San Antonio SeaWorld
  • Courtyard Westover Hills
  • Courtyard Marriott San Antonio SeaWorld Westover Hills Hotel
  • Courtyard Marriott SeaWorld Westover Hills Hotel
  • Courtyard Marriott SeaWorld Westover Hills
  • Courtyard by Marriott San Antonio SeaWorld Westover Hills
  • Courtyard riott SeaWorld West
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.