In San Antonio
Your stay at this Vance Jackson hotel places you within 3 miles (5 km) of USAA Corporate Office Headquarters and Huebner Oaks. South Texas Medical Center and University of Texas Health and Science Center at San Antonio are also within 3 miles (5 km).
This hotel features a fitness center and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.
Free WiFi, kitchens
The 84 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with cable channels. Housekeeping is available on request.
Nov 26, 2019 by Hotel Management
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend. Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. However, we sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience it caused. We are working with our housekeeping department so that they are more diligent going forward. We also regret your disappointment with our kitchenware policy. We hope to see you and your family again soon. Sincerely, Hotel Management
Aug 2, 2019 by Hotel Management
Thank you for sharing feedback about your stay. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and we are concerned that this did not occur. Your feedback has been shared with the housekeeping team to be more attentive in their work. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Jul 25, 2019 by Hotel Management
Sylvia, it was disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Apr 22, 2019 by Hotel Management
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Mar 11, 2019 by Hotel Management
Thank you for your feedback regarding your stay. Please accept our apologies for the cleanliness issues you experienced in your room. We assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. We truly appreciate your feedback and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Mar 5, 2019 by Hotel Management
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and that our location exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management
Mar 21, 2018 by Hotel Management
Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not meeting all of your expectations. We have shared your feedback with our entire team and will use it as a training tool to improve our performance moving forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Extended Stay America - San Antonio - Colonnade offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Extended Stay America - San Antonio - Colonnade also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This San Antonio hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America - San Antonio - Colonnade offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Special check-in instructions:
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.