Skip to main content
Beginning of main content
4.3 out of 5

"This hotel is in a great location, close to everything I wanted to do. Staff was extremely helpful, knowledgeable and friendly. As a solo female trave ... " More

By a verified traveler on Mon 24 Jan 2022

Enter dates to see availability

Hotel Description

4-star aparthotel near La Villita

Heart of San Antonio

With a stay at this Downtown San Antonio aparthotel, you'll be steps from River Walk and La Villita. Henry B. Gonzalez Convention Center and Alamo are also within half a mile (1 km).

Business services

This aparthotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

WiFi, balconies

In addition to WiFi, the 485 apartments offer wired Internet and balconies. LCD TVs, premium bedding, and free weekday newspapers are also available.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$183* Per night/room Jul 10 - Jul 11

Room, 2 Double Beds, Accessible, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Riverview Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Palacio Del Rio ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Palacio Del Rio

Everyone (8) Couples (4) Family (5)
5 out of 5
This hotel is in a great location, close to everything I wanted to do. Staff was extremely helpful, knowledgeable and friendly. As a solo female traveler, I felt safe here. I will definitely stay here again.

Posted by on Jan 24, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 24, 2022 by bgetman

Dear Kimberly - Thank you for staying with us! We appreciate you taking the time to write a review! Please come back and visit again soon!

5 out of 5
We love the location!

Posted by on Dec 29, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 29, 2021 by bgetman

Dear Eugene - Thank you for being our guest! We appreciate you taking the time to write a review on Travelocity!

4 out of 5

Posted by on Jul 4, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 15, 2021 by bgetman

Thank you for taking the time to post a review. We appreciate you being our guest!

4 out of 5
Loved the property

Posted by on Jun 15, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 16, 2021 by bgetman

Dear Anonymous - We love that you love us! Thank you for being our guest.

2 out of 5
The elevator wait time is overwhelming.

Posted by on Jun 6, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 7, 2021 by bgetman

Dear Anonymous - Thank you for being our guest recently. I am sorry the wait time for elevators was longer than expected. We will share your comments with the team to ensure all are operating as expected.

5 out of 5
Loved the location, on the riverwalk, walking distance to the Alamo.

Posted by on Apr 12, 2021

Was this review helpful to you?
5 out of 5
I was very surprised at how much the charge was for wi-fi.

Posted by on Dec 16, 2020

Was this review helpful to you?
5 out of 5
Balcony veiw front lobby Christmas decorations love them

Posted by on Dec 8, 2020

Was this review helpful to you?
4 out of 5
Shutdown takes away from the experience😔 other than that, great

Posted by on Jun 7, 2020

Was this review helpful to you?
4 out of 5
I love the scenery and proximity to the riverwalk of this hotel and the access to the riverwalk

Posted by on Feb 22, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 24, 2020 by HiltonTracie

Thank you for taking time to share a review. Your feedback is greatly appreciated. Happy travels!

About the Hilton Palacio Del Rio

Location 200 S Alamo St, San Antonio, TX 78205

Property Features

Hilton Palacio Del Rio offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Palacio Del Rio. For a fee, parking is available. This 4-star San Antonio aparthotel is smoke free.

  • 485 guestrooms or units
  • 22 levels
  • Built in 1968
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (2.4 km / 1.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • LCD television
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Coffee Cupboard - Onsite coffee shop.

Rincon Alegre - This lobby lounge serves dinner and light fare. Open daily.

Rivers Edge - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 25.00 for adults, USD 12.00 and USD 25.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Palacio
  • Hilton Palacio Rio
  • Hilton Palacio Rio Hotel
  • Hilton Palacio Rio Hotel San Antonio
  • Hilton Palacio Rio San Antonio
  • Hilton Rio
  • Palacio Rio
  • Rio Hilton
  • Rio Palacio
  • Hilton Hotel San Antonio
  • Hilton Palacio Del Rio Hotel San Antonio
  • Hilton San Antonio
  • Palacio Del Rio Hilton
  • San Antonio Hilton
  • Hilton Palacio Del Rio Antonio
  • Hilton Palacio Del Rio Aparthotel
  • Hilton Palacio Del Rio San Antonio
  • Hilton Palacio Del Rio Aparthotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://travel.travelocity.com/San-Antonio-Hotels-Hilton-Palacio-Del-Rio.h25575-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Antonio-Hotels-Hilton-Palacio-Del-Rio.h25575-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/San-Antonio-Hotels-Hilton-Palacio-Del-Rio.h25575-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.