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 San Antonio •1 Room
 San Antonio • 1 Room
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Holiday Inn Express Hotel & Suites NEAR SEAWORLD, an IHG Hotel

2.5-star property
9536 Amelia Pass, San Antonio, TX 1-855-201-7819
3.2 out of 5
See all 29 travelocity Reviews

"Very comfortable beds! " More

By a verified traveler on Mon 11 Dec 2023

Points Of Interest

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Hotel Description

Aparthotel perfectly located for exploring San Antonio

City center stay

At this San Antonio aparthotel, you'll be within 6 miles (10 km) of University of Texas at San Antonio and 9 miles (15 km) of The Shops of La Cantera. Also within 9 miles (15 km) are Ingram Park Mall and South Texas Medical Center.

Free perks

This aparthotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Soaking tubs, free WiFi

The 80 soundproofed apartments offer free WiFi and comfy beds. Flat-screen TVs come with satellite channels, and other amenities include deep soaking bathtubs and refrigerators.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Apr 28 - Apr 29

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express & Suites San Antonio NW near SeaWorld ratings based on 29 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites San Antonio NW near SeaWorld

Everyone (11) Family (9)
5 out of 5

Posted by on Feb 18, 2024

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Comment from Hotel Management

Feb 20, 2024 by AA

Hello & Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon. Maybe this 2024 for Six Flags Fiesta Texas or SeaWorld next time!

5 out of 5
Very comfortable beds!

Posted by on Dec 11, 2023

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Comment from Hotel Management

Jan 21, 2024 by AA

Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon.

1 out of 5
We arrived at 1700 and it was hot in the room. However the sun shade was pulled all the way up and the sun was shining in the room. So I lowered it, we went in with our plans and came back to the room around 0030 and it was still hot in the room. Thermostat was stuck on 70. I tried to adjust from both thermostat on the wall (which didn’t even work- no display of numbers or anything) and on the AC unit and it did not change. Call the front desk and her and some guy came and pushed the same buttons I did. She said it is really hot in here. My friend asked for a fan and the clerk said the only fan we have is an industrial grade fan that blow dries carpet. I said well we can’t stay here can you please move us to another room. She said unfortunately we are booked. By this time is was 0100 and I said then just cancel my reservation and I was going to drive 2 1/2 hours home. When we came down from the elevator she said the manager wants them to try one more thing, I said we have tried everything it’s 1 AM, and I am hot and tired and it will take a long time to get it fixed. Plus check out would have been 1000, that’s not enough time to sleep. So we left. Now Holiday inn manager is not issuing a refund because she is stating the AC works now and I didn’t let them work on it this morning when I was having the issue. I am in contact with Travelocity which is trying to rectify the issue. But holiday inn is not issuing the refund.

Posted by on Jun 25, 2023

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1 out of 5
Pillows and sheets were dirty upon arrival, the whole facility looked unclean. Breakfast was subpar.

Posted by on Oct 18, 2022

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Comment from Hotel Management

Nov 3, 2022 by AA

Hello BriannaThank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. I will address the situation with my staff, department heads, and the ownership to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thank you again and we look forward to welcoming you back to our hotel in the future.

5 out of 5

Posted by on Apr 10, 2022

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4 out of 5
This hotel is close to a lot of businesses including some restaurants, and specialty stores. I loved the black out drapes and since my room was in the corner of the top floor, it was pretty quiet. Mini-fridge and microwave were convenient. The first room I checked in didn't have a working remote, but the front desk clerk quickly fixed me into another room.

Posted by , from El Paso on Dec 30, 2021

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Comment from Hotel Management

Jan 4, 2022 by GM

Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. We look forward to welcoming you back to our home very soon. Maybe this 2021 for Six Flags Fiesta Texas or SeaWorld next time!

2 out of 5
My only complaint is the continental breakfast. They had no eggs or sausage available due to what they said were shortages and back order!!

Posted by on Oct 20, 2021

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Comment from Hotel Management

Oct 22, 2021 by Hotel Management

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5 out of 5

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 29, 2021 by Hotel Management

Jun 6, 2021 by Hotel Management Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon.

5 out of 5
Everything was good

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 22, 2021 by Justin

Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon. Maybe this 2021 for Six Flags Fiesta Texas or SeaWorld next time!

5 out of 5
The double queen suite rooms are very large and we loved that.

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 25, 2021 by Justin

Thank you for choosing our hotel, and for taking the time to provide feedback about your experience at the Holiday Inn Express SAN ANTONIO NW NEAR SEAWORLD. We are so glad to hear that you enjoyed your visit to NW San Antonio with us! Our team aims to provide a memorable and safe experience, and we are thrilled that we were able to exceed your expectations! We look forward to welcoming you back to our home very soon. Maybe this 2021 for Six Flags Fiesta Texas or SeaWorld next time!

About the Holiday Inn Express Hotel & Suites NEAR SEAWORLD, an IHG Hotel

Location 9536 Amelia Pass, San Antonio, TX 78254

Property Features

Holiday Inn Express & Suites San Antonio NW near SeaWorld offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this aparthotel measures 312 square feet (29 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites San Antonio NW near SeaWorld. Self parking is free. This San Antonio aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • 312 sq ft of conference space
  • 29 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites San Antonio NW near SeaWorld offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel SEAWORLD San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.