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4.1 out of 5

"Everything was great! Definitely staying there again. " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

Hotel near Market Square in San Antonio

City center stay

A stay at this Downtown San Antonio hotel places you within half a mile (1 km) of Market Square and 2 miles (3 km) of River Walk. Henry B. Gonzalez Convention Center and Tower of the Americas are also within 2 miles (3 km).

Renovated in 2016

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 79 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Microwaves, coffee/tea makers, and free local calls are also available.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$95* Per night/room May 6 - May 7

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel

Everyone (19) Couples (2) Family (3)
1 out of 5
Keep on driving! This property is terrible. In a very sketchy neighborhood. When we arrived, the cops was there because of an altercation. We felt gross staying here as the room was damp and run down. We had a draft coming the through the window and the window was closed so there was nothing we could do about it. Because of that, we could hear everything outside. Not close to the Riverwalk at all. Never staying here again. We checked in and checked right out! No sir! No can do! This property is the worse. Smh

Posted by on Apr 19, 2021

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5 out of 5
Everything was great! Definitely staying there again.

Posted by on Jun 2, 2020

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5 out of 5
The wonderful smell and overall cleanliness of the room is what made me love this stay.

Posted by on Jan 26, 2020

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5 out of 5
The area ok. The hotel is excellent very clean and up to date

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 27, 2019 by Jigar patel

Thank you for the positive review. Please come see us soon

5 out of 5
I was amazed on the size of the room, had a pleasant stay. The place was quite. Love the staff , especially the hotel manager who came out of his way to ensure if everything was ok. He was courteous and friendly, made the whole experience perfect.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 10, 2019 by Jigar patel

Thank you Christie for kind words. Please come see us soon

4 out of 5

Posted by on Aug 23, 2019

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5 out of 5
Good service. Nice staff. Thanks. Like the big space in the room.

Posted by on May 19, 2019

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Comment from Hotel Management

May 19, 2019 by Amanda - Front Desk

Dear Anonymous, Thank you so much for your feedback! We are so glad that during your time here you enjoyed the staff and service! Our rooms are spacious, and are so happy that you liked that quality! We do hope to see you back on your next trip to San Antonio.

5 out of 5
It was what I would expect from Holiday Inn Express.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 19, 2019 by Amanda

Thank you so very much for your positive feedback. We are so pleased you enjoyed your time here with us.

5 out of 5
great people ... excellent continental breakfast... nice room

Posted by on Aug 31, 2018

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5 out of 5

2night stay in downtown San Antonio

I was very much pleased with our stay at HIE marketplace. Very friendly and great family atmosphere. The room offered so much living space and with the pull out bed/ sofa and two nice sized tv's one for my wife and I and the other for the kids the entire family was able to be happy when it came time for relaxing. Wish it would have offered just a little more weight equipment in the workout facility but over all it was a great place for our two-day getaway. Definitely will be doing a repeat stay next time we decide to visit the San Antonio area again.

Posted by , from Lubbock, TX on Jun 20, 2018

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About the Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel

Location 102 El Paso St, San Antonio, TX 78204

Property Features

Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel also features coffee/tea in a common area, laundry facilities, and a television in a common area. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel was completed in February 2016. This San Antonio hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: San Antonio International Airport (SAT) (15.8 km / 9.8 mi)
  • Train station: San Antonio Station (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express San Antonio-Dtwn Market Area Hotel
  • Holiday Inn Express San Antonio Downtown Market Area
  • Holiday Inn Express Hotel Market Area
  • Holiday Inn Express San Antonio-Dtwn Market Area
  • Holiday Inn Express Suites San Antonio Dtwn Market Area

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.