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"The food was amazing! The shower was a little messy bc we had the one with the handicap chair. Water was going everywhere. " More

By a verified traveler on Sun 08 Sep 2019

Hotel Description

3-star hotel in Far North Central

In shopping district

With a stay at this Far North Central hotel, you'll be within 9 miles (15 km) of North Star Mall and 12 miles (20 km) of The Shops of La Cantera. Six Flags Fiesta Texas and The Rim Shopping Center are also within 12 miles (20 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. A terrace, a grocery/convenience store, and dry cleaning are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 111 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, coffee/tea makers, and pillow menus are also available.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Jun 4 - Jun 5

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn San Antonio N - Stone Oak Area ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn San Antonio N - Stone Oak Area

Everyone (5) Couples (1)
5 out of 5

Posted by on Dec 9, 2019

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5 out of 5
The food was amazing! The shower was a little messy bc we had the one with the handicap chair. Water was going everywhere.

Posted by on Sep 8, 2019

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4 out of 5

Posted by on Mar 20, 2019

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Comment from Hotel Management

Apr 1, 2019 by SalesLady

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Feb 13, 2019

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Comment from Hotel Management

Apr 1, 2019 by SalesLady

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Feb 13, 2019

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Comment from Hotel Management

Apr 1, 2019 by SalesLady

Thanks for staying with us. We appreciate your feedback!

2 out of 5

Fungus & Mildew visible in Hot tub walls

Pros: The location of the hotel was convenient for us, but SOOOOO not worth it. We will drive farther next time to AVOID this hotel.
Cons: Clean the HVAC system to not spew out fungus and illness. Clean the hot tub and pool - remove fungus and slime. fire entire food services staff.
Got completely into the Hot Tub before turning around and seeing one whole corner was green & slimy. Also, I realize the heat is not often used in San Antonio, but it happened to be 30 degrees when I was there, so I turned on the heat in my room. Within 20 minutes, the air smelled badly like must & mildew. I immediately turned it off, but the damage was done - both me and my grand daughter got very sick in the following days. We were the only ones to get sick the entire time. Both of us were in hotel when I turned the heat on. Whatever we had, was not caught by anyone else in our party, though we were with them the entire following 10 days. Finally, breakfast... awful. The weekend buffet had items that I showed the waitress were hard as a rock and would not even BREAK when she could see I was really trying to break it - I hit it on the table really hard and her eyes got really big and she didn't know what to say. I let her know the coffee was ice cold also. We were down there just before 9am. Since I complained politely, I though perhaps day 2 there might be improvement, and I foolishly gave breakfast a try the second day, but ordered off the menu. Better than the buffet, but coffee was still ice cold, and again, waitress only came over ONCE, so no refills of water or could not tell her about coffee. Needless to say, after 3rd night, we changed hotels. Oh... I forgot that the fire alarm went off at 5am and we all had to evacuate - apparently smoke in service elevator shaft.

Posted by on Jan 7, 2017

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2 out of 5

Three stars is a stretch

Access to this hotel is a little difficult. If you are coming from the North, you have to go past to a turnaround. Also, if you leave wanting to head South, you need to cross 3 lanes of heavy traffic to get to the turnaround. OUr first night, the smoke alarm started beeping around 3 am. They had no maintenance on site to change the battery. When we mentioned it to the front desk in the morning, they asked if it had been fixed overnight. Requested 3 times for caffeinated coffee in the room, but only got decaf. Front desk did not greet us in the morning as we walked by, nor did they ask how our stay was. Overall, a nice facility, but management needs to improve guest relations.

Posted by , from Tyler, TX on Aug 14, 2013

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3 out of 5

This is a nice new hotel!

Pros: Free Internet, Quiet
Cons: Poor breakfast
The Front Desk Staff were professional and friendly> The Rooms were immaculate. The indoor pool and jacuzzi were in doors and pleasant although there were a lot of suds in the jacuzzi. The only really negative experience we had was in the restraunt. the waitstaff was pleasant, but completely lost and incompetent. as for the quality of the food.... very poor, some of it was not fit to eat. Considering that breakfast for five of us (nothing extravagant) cost $50.00 we were not very impressed.

Posted by , from Houston, TX, USA on Dec 29, 2011

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About the Holiday Inn San Antonio N - Stone Oak Area

Location 19280 Redland Rd, San Antonio, TX 78259

Property Features

WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2800 square feet (252 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn San Antonio N - Stone Oak Area. Free self parking is available. This 3-star San Antonio hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 4 levels
  • 2800 sq ft of conference space
  • 252 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (14.9 km / 9.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn San Antonio N - Stone Oak Area offers 111 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Hotel Names

  • Holiday Inn N Hill
  • Holiday Inn N Hill Hotel
  • Holiday Inn N Hill Hotel San Antonio Country
  • Holiday Inn San Antonio N Hill Country
  • Holiday Inn San Antonio N Stone Oak Area Hotel
  • Holiday Inn N Stone Oak Area Hotel
  • Holiday Inn San Antonio N Stone Oak Area
  • Holiday Inn N Stone Oak Area
  • Holiday Inn San Antonio North-Hill Country Hotel San Antonio
  • San Antonio N Stone Oak Area
  • Holiday Inn San Antonio N - Stone Oak Area Hotel
  • Holiday Inn San Antonio N - Stone Oak Area San Antonio
  • Holiday Inn San Antonio N - Stone Oak Area Hotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.