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4.6 out of 5

"Property was very clean and quiet. Lobby area was decorated nicely. " More

By a verified traveler on Sun 12 Sep 2021

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Hotel Description

3-star hotel in Vance Jackson

Vance Jackson stay

A stay at this Vance Jackson hotel places you within 9 miles (15 km) of Six Flags Fiesta Texas and 12 miles (20 km) of River Walk. San Antonio Zoo and Aquarium is within 12 miles (20 km) and Tower of the Americas is within 16 miles (25 km).

Renovated in 2016

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite (2 Double Beds with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$83* Per night/room Dec 11 - Dec 12

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Bathtub (2 Double Beds and Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Accessible, Bathtub (1 King Bed & 2 Double Beds, Sofabed)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed with Sofa bed, Accessible (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton San Antonio Northwest ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton San Antonio Northwest

Everyone (3) Couples (2) Family (4)
5 out of 5
Property was very clean and quiet. Lobby area was decorated nicely.

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 13, 2021 by Brenna

Thank you for staying with us. We greatly appreciate the kind words about our hotel!

3 out of 5
Only 2 elevators. Long walk to room when you are on the end of the hallway. No elevator at the opposite end to make the walk shorter. Breakfast was just AWFUL which at least made the skimpy portions a non issue. No extra trash bags. Hand sanitizer unit was empty by the elevator for the whole 4 days and there was not a unit on every floor. Large roach above the door to the room but staff happened to be in the hallway and disposed of it. Never saw another bug though. Room was nicely clean and smelled good. Except for food splashed on the curtain and ottoman. Bare necessities for 1 day even though booked for 3 nights. Trash bags and towels piled in the hallway and the trash cans overflowing inside along the hallway and outside around the property. Several Lightbulbs in the room not working. Ceiling light cover and lampshades broken and/or stained. Overall it was ok but not what you really expect from a Hilton property.

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 14, 2021 by Brenna

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5

Posted by on Dec 1, 2020

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5 out of 5
Very nice, very clean. We liked the layout of the suite very much

Posted by , from Jackson on Oct 17, 2020

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4 out of 5
Hotel was very clean and no problem with it.

Posted by on Jul 20, 2020

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Comment from Hotel Management

Jul 21, 2020 by Manager

Thank you for choosing Homewood Suites San Antonio Northwest for your recent stay. We are so happy to hear you enjoyed your visit. We hope to have another chance to welcome you back soon.

5 out of 5
The room was perfect!!! Very comfortable bed and the nice layout. We will be back!!

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by Manager

Thank you for choosing Homewood Suites San Antonio Northwest. We are delighted to hear your room was perfect and that you enjoyed the layout. We look forward to welcoming you back soon!

5 out of 5

Posted by on Oct 29, 2018

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Comment from Hotel Management

Nov 5, 2018 by Manager

Thank you for taking time to rate your recent stay at the Homewood Suites San Antonio Northwest. We are delighted to see you enjoyed your stay. We hope to welcome you back again soon.

About the Homewood Suites by Hilton San Antonio Northwest

Location 4323 Spectrum One, San Antonio, TX 78230

Property Features

Homewood Suites by Hilton San Antonio Northwest offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton San Antonio Northwest. Free self parking is available. A complete renovation of Homewood Suites by Hilton San Antonio Northwest was completed in 2016. This 3-star San Antonio hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Built in 1996
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Homewood Suites by Hilton San Antonio Northwest offers 123 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. This San Antonio hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Hotel San Antonio Northwest
  • Homewood Suites Hilton San Antonio Northwest
  • Homewood Suites San Antonio Northwest
  • Homewood Suites Hilton San Antonio Northwest Hotel
  • Homewood Suites by Hilton San Antonio Northwest San Antonio
  • Homewood Suites Hilton San Antonio Northwest Hotel
  • Homewood Suites Hilton San Antonio Northwest
  • Hotel Homewood Suites by Hilton San Antonio Northwest
  • Homewood Suites Hilton Hotel
  • Homewood Suites Hilton

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.