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4.2 out of 5

"Perfect location! Staff fantastic Disappointed in restaurant. We tried to get a table on one evening and were told there wasn’t enough staff to handl ... " More

By a verified traveler on Fri 21 Feb 2020

Hotel Description

4-star romantic hotel near River Walk

Central San Antonio getaway

A stay at this Downtown San Antonio hotel places you steps from San Antonio Majestic Theater and a 5-minute walk from River Walk. Market Square and Alamo are also within half a mile (1 km).

Business services

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, a terrace, and limo/town car service are also on offer.

Free WiFi, flat-screen TVs

The 213 guestrooms offer free WiFi, 24-hour room service, and flat-screen TVs. Minibars, premium bedding, and coffee/tea makers are also available.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$143* Per night/room Apr 5 - Apr 6

Superior Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Double Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Valencia Riverwalk ratings based on 72 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Valencia Riverwalk

Everyone (31) Couples (7) Family (4)
5 out of 5
Perfect location! Staff fantastic Disappointed in restaurant. We tried to get a table on one evening and were told there wasn’t enough staff to handle us. There were only two tables of groups of 2 people in the restaurant! They said not enough wait staff? So we had to go out for supper after traveling all day. That was the only disappointment of the stay.

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 23, 2020 by Elizabeth Garza

Dear Valued Guest, Thank you for taking the time to review your Hotel Valencia Riverwalk experience. I would like to sincerely apologize for the issues you experienced during your time with us. I would love to have the opportunity to discuss your stay with you in further detail. Please do not hesitate to contact me at your convenience. I look forward to corresponding with you.

5 out of 5
The staff was great. Location great. Room was great but there should have been a safety bar I the shower. The food was great and it even had an elevator to put you right on the Riverwalk. 5 stars

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 21, 2020 by Elizabeth Garza

Dear Valued Guest, Thank you for your 5 star review regarding your Hotel Valencia Riverwalk experience. We look forward to hosting you again soon!

2 out of 5
it was nice the location Because We had the reservation by Travelocity. The room had the shoot of the hotel trough our room and the bumps-noise will wake us in the night . We discover this in the second night .

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 4, 2020 by Elizabeth Garza

Dear Valued Guest, Thank you for your review. I would like to sincerely apologize for any issues you experienced during your time with us. We hope to have another opportunity to host you again soon.

5 out of 5

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 31, 2020 by Elizabeth Garza

Dear Valued Guest, Thank you for your review. We look forward to hosting you again soon.

5 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by Elizabeth Garza

Dear Valued Guest, Thank you for your 5 star review regarding your Hotel Valencia Riverwalk experience. We look forward to hosting you again soon!

5 out of 5
We thoroughly enjoyed our stay! The hotel staff was kind and helpful!

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 18, 2019 by Elizabeth Garza

Dear Valued Guest, Thank you for taking the time to review your Hotel Valencia Riverwalk experience. I was happy to read that you enjoyed your stay! Please come back and visit us soon!

5 out of 5
Very quiet and clean beautiful hotel close to the majestic

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Elizabeth Garza

Dear Valued Guest, Thank you for taking the time to review your Hotel Valencia Riverwalk experience. I was delighted to read that you enjoyed your time with us! Thank you again for staying with us. Please do not hesitate to contact me for booking assistance the next time your travels bring you to downtown San Antonio. We would love to host you again!

1 out of 5
There really wasnt anything i liked stayed at many hotels and the pri e that we laid for this hotel i was expecting a better experience than what we got rude counter people wouldnt tell us where the manager was got room wasng ready when got there to check had to wait a fee hours valet was bad dropped off came back down afyet we finally were giving a room cars were still in line outside and unlocked restroom in room had no lock on doors

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Elizabeth Garza

Dear Valued Guest, Thank you for taking the time to review your Hotel Valencia Riverwalk experience. I would like to sincerely apologize for the numerous issues you experienced during your time with us. I would love to have the opportunity to discuss your stay with you in further detail. Please do not hesitate to contact me at your convenience. I look forward to corresponding with you.

5 out of 5
Hotel Valencia was located on the Riverwalk, but not near the touristy side. It was an easy walk though to everything that we wanted to see. A 5 minute walk to The Alamo, 5 minute walk to the Riverwalk Plaza area and the Marketplace was only about 12 minutes away by foot. The hotel was clean, quiet, and the staff was excellent. I'd recommend this hotel and would stay here again.

Posted by , from Chicago,IL on Jul 17, 2019

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Comment from Hotel Management

Jul 18, 2019 by Elizabeth Garza

Dear KSienko, Thank you for taking the time to review your Hotel Valencia Riverwalk experience. I was happy to read that you enjoyed your time with us! Please do not hesitate to contact me for booking assistance the next time your travels bring you back to downtown San Antonio. We would love to host you again soon!

5 out of 5
Really nice decor, good service, very clean, great vallet parking staff, great lobby and customer service.

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 3, 2019 by Elizabeth Garza

Dear David, Thank you for taking the time to review your Hotel Valencia Riverwalk experience. I was happy to read that you enjoyed your time with us! We look forward to hosting you again soon.

About the Hotel Valencia Riverwalk

Location 150 E Houston St, San Antonio, TX 78205

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. A health club, spa services, and a terrace are also featured at the business-friendly Hotel Valencia Riverwalk. Parking is available for a fee. This 4-star San Antonio hotel is smoke free.

  • 213 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (14.3 km / 8.9 mi)
  • Train station: San Antonio Station (2.1 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Valencia Riverwalk offers 213 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9 AM.

Hotel Valencia Riverwalk has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

  • Body treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25.00 for adults and USD 20.00 for children (approximately)
  • Valet parking fee: USD 38.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Valencia
  • Hotel Valencia Riverwalk
  • Riverwalk Valencia
  • Valencia Hotel
  • Valencia Hotel Riverwalk
  • Valencia Riverwalk
  • Valencia Riverwalk Hotel
  • Hotel Valencia San Antonio
  • Valencia Riverwalk San Antonio
  • Hotel Valencia Riverwalk San Antonio
  • Hotel Valencia Riverwalk Hotel
  • Hotel Valencia Riverwalk San Antonio
  • Hotel Valencia Riverwalk Hotel San Antonio

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.