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"The room was small and there was no microwave or fridge but would stay again " More

By a verified traveler on Sat 26 Oct 2019

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Hotel Description

Hotel near Shops at Rivercenter in San Antonio

In shopping district

You'll find Shops at Rivercenter and Tower of the Americas within 2 miles (3 km) of this hotel. Alamo and Alamodome are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference space. A computer station and a safe deposit box are also provided.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Mar 31 - Apr 1

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Downtown - near Market Square ratings based on 5 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Downtown - near Market Square

Everyone (1) Couples (2) Family (1)
1 out of 5
I booked to Travelocity and had choosen the option to pay at the property. I received a texted message from property which was weird, never happened before. Then immediately after texting me card of choice was charge with me me even being on the property. I attempted to call them 13x phone line was busy. I texted the number no response. My flight got delayed and I finally arrived at 1am. Took a Lyft to the hotel to find out that my room was cancelled and they were booked for the night. No one could answer my questions or had answers. On the Travelocity app my reservation was still showing. That was ridiculous and very inconvenient for me.

Posted by on Aug 6, 2023

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Comment from Hotel Management

Aug 7, 2023 by GM-DK

Rodney - I apologize for your experience. I will be speaking with my front desk team and reaching out to discuss further.GM-DK

5 out of 5
N/A

Posted by on Dec 19, 2022

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Comment from Hotel Management

Dec 26, 2022 by FOM

Thank you Cynthia for submitting your feedback of you recent stay with us , I am glad it was a good one. Please come see us again on your next visit to San Antonio.

1 out of 5

Posted by on Aug 15, 2021

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1 out of 5
This place is gross. They dont clean the rooms or strip the beds. My bed was nasty. It was dirty. Had a body print in the sheet and nasty dirty socks in between my sheets and blanket. The bathrooom had pee and hair all over the toilet, tub, and floor. The lights didnt work. And they refused to move me and mt family rooms over give me anything other then a 1 new sheet to use that night. Will never return.. and working on a full refund.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 27, 2021 by KT

On behalf of my whole staff we do apologize for this lapse in cleanliness.

4 out of 5
The room was small and there was no microwave or fridge but would stay again

Posted by on Oct 26, 2019

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Comment from Hotel Management

Nov 7, 2019 by GM

Dear Value guest on behalf of the entire stuff we would like to thank you for staying with us and we are glad that you enjoy the stay in our Quality inn downtown San Antonio. Thanks for the business and please come back and see us gain.

About the Quality Inn Downtown - near Market Square

Location 1025 S Frio St, San Antonio, TX 78207

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Event space at this hotel measures 301 square feet (28 square meters) and includes conference space. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Quality Inn Downtown - near Market Square. Free self parking is available.

  • 85 guestrooms or units
  • 3 levels
  • 301 sq ft of conference space
  • 28 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: San Antonio Station (9.2 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Downtown - near Market Square offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.