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4.2 out of 5

"I liked the staff’s friendliness and speed of process. Now the cleanliness was not too great the toilet was dirty I had to clean the toilet and toilet ... " More

By a verified traveler on Sun 29 Nov 2020

Hotel Description

3-star hotel near University of Texas Health and Science Center at San Antonio

Close to airport

With a stay at this Medical Center District hotel, you'll be within 2 miles (3 km) of University of Texas Health and Science Center at San Antonio and 9 miles (15 km) of River Walk. Six Flags Fiesta Texas is within 9 miles (15 km) and San Antonio SeaWorld is within 16 miles (25 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free WiFi, comfy beds

The 168 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$74* Per night/room Mar 9 - Mar 10

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW ratings based on 54 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

Everyone (28) Couples (8) Family (21)
4 out of 5
I liked the staff’s friendliness and speed of process. Now the cleanliness was not too great the toilet was dirty I had to clean the toilet and toilet seat. Everything else was ok not bad for the price. Also had free breakfast even during Covid.

Posted by , from Humble tx on Nov 29, 2020

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Comment from Hotel Management

Nov 30, 2020 by LQ Management

Hi Sasha, Thank you for taking a moment to notify us of your experience. We do appreciate the constructive feedback. We are very sorry that your recent stay fell short of the standards that you deserved, and we regret that any shortcomings in service had an impact on your stay. It is clear that we can improve. We value you and are confident that we can provide much better than what you described. We hope you give us another chance to welcome you so that we can demonstrate our true value.

5 out of 5

Posted by on Oct 24, 2020

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Comment from Hotel Management

Oct 28, 2020 by LQ Management

Thank you for your 5-star review!! Please visit us again at La Quinta Inn & Suites by Wyndham San Antonio Medical Center NW!!

4 out of 5
It was a satisfactory stay. My room was clean and comfortable. Will consider them again.

Posted by on Oct 5, 2020

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Comment from Hotel Management

Oct 5, 2020 by LQ Management

Hi Hugo! Thank you for your positive feedback!! We appreciate your review and hope to see you again at La Quinta Inn & Suites San Antonio Medical Center NW!!

5 out of 5
It is a clean and quiet place to stay. Staff is friendly.

Posted by , from Fort Worth, TX on Oct 4, 2020

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Comment from Hotel Management

Oct 5, 2020 by LQ Management

Hello Nicole! Thank you for your 5-star review!! We appreciate the 5-star rating and feedback!! Please visit us again at La Quinta Inn & Suites by Wyndham San Antonio Medical Center NW!!

3 out of 5
Would not even give me a receipt How am I going to expense this stay? Ridiculous

Posted by , from San Antonio on Sep 21, 2020

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Comment from Hotel Management

Sep 21, 2020 by LQ Management

Hi Mike, thank you for taking the time to express your concern. Upon reviewing your reservation, you selected the option to pay Travelocity directly. When choosing this option, your receipt is generated via Travelocity. The hotel would not have access to a receipt for this transaction. We recommend you refer to your account with them for a receipt.

5 out of 5
Very nice staff & rooms were nice & clean, plus the pools were open & clean:)

Posted by , from Dallas on Aug 20, 2020

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Comment from Hotel Management

Aug 20, 2020 by LQ Management

Hi Brie! Thank you for the 5-star rating and kind words! We are delighted to know that our staff and services met your needs! We hope to see you again at La Quinta Inn & Suites by Wyndham San Antonio Medical Center NW!!

4 out of 5

Posted by on Jun 14, 2020

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Comment from Hotel Management

Jun 16, 2020 by LQ Management

We appreciate the positive rating! We look forward to seeing you again at La Quinta Inn & Suites by Wyndham San Antonio Medical Center NW!!

5 out of 5
Needed 2 towels in the room. Bed was Very Comfortable. Highly recommend !

Posted by , from Kerrville, TX on Jun 8, 2020

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Comment from Hotel Management

Jun 10, 2020 by LQ Management

Thank you for your 5-star review!! We appreciate your feedback!! Please visit us again at La Quinta Inn & Suites by Wyndham San Antonio Medical Center NW!!

5 out of 5
They upgraded us for no reason at all. Wonderful!

Posted by , from Kingsland, TX on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by LQ Management

Hi Drew! Thank you for your 5-star rating!! We appreciate your feedback and are delighted that we were able to surprise you with an upgrade!! We hope to have the chance to welcome you again at La Quinta Inn & Suites by Wyndham San Antonio Medical Center NW!!

4 out of 5
The room itself was fantastic and the staff was friendly. The only thing I had a problem with was the handheld shower head. It only had about 4 or 5 of the holes working and the water sprayed out like daggers to the skin; it was painful to use. I tried using the overhead shower during my shower but I wasn't able to turn the handle; later I found the water needed to be turned off to switch shower heads. The handheld shower head either needs to be switched out for a new one or at least cleaned properly.

Posted by , from Texas on Mar 9, 2020

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Comment from Hotel Management

Mar 9, 2020 by LQ Management

Hi Angela. Thank you for the positive rating and for providing feedback. We want to ensure all guests have a clean and comfortable stay, with hope that they return in the future. We will be addressing the issues you encountered with our staff for quality assurance.

About the La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

Location 4431 Horizon Hill Blvd, San Antonio, TX 78229

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW also features multilingual staff, a garden, and coffee/tea in a common area. Self parking is free. This 3-star San Antonio hotel is smoke free.

  • 168 guestrooms or units
  • 8 levels
  • 10,000 sq ft of conference space
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Antonio International Airport (SAT) (10.9 km / 6.8 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW offers 168 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Suites San Antonio
  • La Quinta Inn & Suites San Antonio Medical Hotel San Antonio
  • La Quinta Inn And Suites San Antonio Medical Center
  • La Quinta Inn Suites San Antonio Medical Center
  • La Quinta by Wyndham San Antonio Medical Ctr. NW
  • La Quinta Inn Suites San Antonio Medical Ctr. NW

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.