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4.2 out of 5

"I’m glad that I am able to say I stayed at a historic hotel with an amazing story. It’s something that I have always wanted to do. But I don’t think ... " More

By a verified traveler on Mon 15 Feb 2021

Hotel Description

3.5-star historic hotel near Alamo

Heart of San Antonio

With a stay at this Downtown San Antonio hotel, you'll be steps from Alamo and Plaza Wax Museum and Ripley's Believe It or Not. River Walk and Shops at Rivercenter are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and concierge services and free newspapers are also offered.

Free WiFi, flat-screen TVs

The 316 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with free WiFi. Other amenities include room service, coffee/tea makers, and hair dryers.

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$113* Per night/room Feb 28 - Mar 1

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Double Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Menger Hotel ratings based on 31 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Menger Hotel

Everyone (8) Couples (14) Family (11)
4 out of 5
I’m glad that I am able to say I stayed at a historic hotel with an amazing story. It’s something that I have always wanted to do. But I don’t think I would go back. One of the main reasons is that a room close to ours was smoking a lot of marijuana. The entire hallway smelled and our room was uncomfortable with the smell. Other than that I enjoyed my time there

Posted by on Feb 15, 2021

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5 out of 5

Posted by on Nov 28, 2020

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Comment from Hotel Management

Nov 30, 2020 by Ramon

Dear Guest, Thank you for sharing your feedback on Travelcosity.com. I was so pleased to know you enjoyed your Thanksgiving weekend with us. At The Menger we keep the Christmas tradition of having the decorations set up before the Thanksgiving. On your next trip to San Antonio, we look forward to see you At The Historic Menger Hotel.. Sincerely, Ramon g. Orendain

2 out of 5
No hot water. Heat didn't work, blew cold air. Set heat to 72, it was 63 in the room by morning. Cold showers.

Posted by on Oct 20, 2020

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Comment from Hotel Management

Oct 26, 2020 by Garvin O'neil, GM

Thank you for letting us know about the maintenance issues during your stay. You deserved better and please accept our most sincere apologies. We did experience a major malfunction with our hot water supply and regret that it impacted your room as with others. We called in outside expertise and FedEx'ed several key components and thankfully, we have resolved the water issue. We would welcome an opportunity to win back your trust and feel free to contact me if I can be of further service. Sincerely, Garvin O'Neil, GM

5 out of 5
Lobby, rooms, facilities generally spotless! Someone neglected elevator patrol however. Looked liked elevator floors had not been swept or vacuumed for a couple of days.

Posted by , from San Antonio, Texas on Oct 5, 2020

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Comment from Hotel Management

Oct 26, 2020 by Ramon g. Orendain, FOM

Dear Ms. Sandi, Thank you for taking the time to post your review on Travelocity. We appreciated you for recognizing our lobby, rooms and facilities as "spotless" However the elevator floor issue will be address directly to the department. At the Menger " Excellence in Hospitality " is our goal and with your review it challenges us to do more. Again, thank you and welcome back on your next visit. Sincerely, Ramon g. Orendain

1 out of 5
The problem was When I got there I was supposed to have a deluxe double room suite which I didn’t get I got a double bed room which the beds are really hard couldn’t hardly sleep no coffee pot no refrigerator I have paid in the past less than half the price I paid here and got more

Posted by , from San Angelo tx on Jun 29, 2020

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Comment from Hotel Management

Jun 29, 2020 by Ramon

Greetings from The Historic Menger Hotel. Thank you for your feedback will address the issue.

4 out of 5
Our stay was great. We had a wonderful time. The staff was excellent.

Posted by on Mar 12, 2020

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Comment from Hotel Management

Mar 12, 2020 by Ramon

Thank you for the feedback.

4 out of 5
Great location, charming atmosphere, friendly staff,but small room and $30 to park. I would stay there again though.

Posted by , from Austin, TX on Mar 6, 2020

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Comment from Hotel Management

Mar 17, 2020 by Ramon

Thank you for your feedback.

4 out of 5
The history is unique in it's history. It was great until trying to sleep. The walls are thin and you hear your neighbors talk and flush. We needed to play 2 white noise apps to try to drown out the nosie enough to sleep.

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Ramon

Thank you for your feedback. Will address the issue.

5 out of 5
Love this place, great staff and so close to everything! Did not like that there was no heat and room was 65 degree. The bath room needs some repair to the Tub. Not towel racks. On the positive very quiet and it is very charming atmosphere hotel.

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 24, 2020 by Ramon

Thank you for your feedback.

5 out of 5
Quaint historic hotel. There was a faint smell of tobacco smoke in halls. Tight quarters but overall good room and overlooked Alamo.

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 22, 2019 by Ramon

Thank you for your feedback. Happy Holidays.

Property Features

Menger Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 11618 square feet (1079 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Menger Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this Victorian San Antonio hotel.

  • 316 guestrooms or units
  • 5 levels
  • 11618 sq ft of conference space
  • 1079 sq m of conference space
  • Built in 1859
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Antonio International Airport (SAT) (14.3 km / 8.9 mi)
  • Train station: San Antonio Station (1.8 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Menger Hotel offers 316 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Colonial Restaurant - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.00 and USD 35 for adults, USD 5.00 and USD 35 for children (approximately)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Menger
  • Menger
  • Menger Hotel
  • Menger Hotel San Antonio
  • Menger San Antonio
  • Menger Hotel Hotel
  • Menger Hotel San Antonio
  • Menger Hotel Hotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.