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4.4 out of 5

"Very old hotel with a lot of charm. What was once probably a grand hotel is now an old, dingy, smelly hotel in need of renovating. It has the charm an ... " More

By a verified traveler on Mon 18 Apr 2022

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Hotel Description

3.5-star historic hotel near Alamo

Heart of San Antonio

With a stay at this Downtown San Antonio hotel, you'll be steps from Alamo and Plaza Wax Museum and Ripley's Believe It or Not. River Walk and Shops at Rivercenter are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a gym on site, and concierge services and wedding services are also offered.

Free WiFi, flat-screen TVs

The 316 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with free WiFi. Other amenities include room service, coffee/tea makers, and free bottled water. Housekeeping is available on request.

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$160* Per night/room May 25 - May 26

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Double Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Menger Hotel ratings based on 45 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Menger Hotel

Everyone (9) Couples (19) Family (17)
3 out of 5
Very old hotel with a lot of charm. What was once probably a grand hotel is now an old, dingy, smelly hotel in need of renovating. It has the charm and history. Location is exceptional but bathrooms are outdated and looked dirty. It took me a while to get used to the smell in the room/hotel.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 27, 2022 by Garvin O'Neil, GM

Dear Vesna, Thank you for your review. I was disappointed to read your feedback regarding the condition of the hotel, especially in regards to the housekeeping. You deserved better and please accept my most sincere apologies. While I would take some exception to your feedback, we do have some areas and rooms in the hotel that needed attention. Over the last 30 days we have actively identified those areas and have made great progress in refreshing them. As with most business, we have had challenges in staffing but I am pleased to report that our levels have stabilized over the month and we are addressing those rooms and areas that need attention. Overall I am confident that feedback like yours will be much fewer and far between. I sincerely regret the experience you had and would welcome the opportunity to win back your trust. You are welcome to contact me any time. Sincere regards, Garvin O'Neil General Manager

5 out of 5
The Menger is a staple in history and just walking through the hotel and seeing everything that happened within its walls is an adventure all its own. For anyone who appreciates history, staying at the Menger is a must.

Posted by on Apr 11, 2022

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Comment from Hotel Management

May 1, 2022 by Ramon

Thank you Sarah for sharing your Menger experience on Travelocity.com. We appreciate the feedback. Menger Team

5 out of 5
Amazing history to the hotel and it’s right next to the Alamo. Excellent location!!

Posted by , from Sacramento on Apr 8, 2022

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Comment from Hotel Management

May 1, 2022 by Ramon

We appreciate your feedback. Thank you Julia for taking the time to post your great review on Travelocity.com. Menger Hotel

5 out of 5
Location is perfect! Literally in between the Alamo and a huge shopping center. Walk across the plaza and you find the stairs to the River Walk. Very friendly and helpful staff. Our room was small but because we only slept there, it didn’t matter. Breakfast was marginal. Wouldn’t eat there unless included. Hotel controls the air conditioning other than the ability to turn on or off, but it was comfortable. Highly recommend for sight seeing. Almost everything you would want to see is within walking distance. Uber/taxi to/from airport is $40 with tip as of this writing.

Posted by , from CARMICHAEL on Mar 19, 2022

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Comment from Hotel Management

Apr 13, 2022 by Stephanie

Dear Katie We are very happy that you enjoyed your stay. we look forward to see you soon. the Menger team

5 out of 5

Posted by on Feb 12, 2022

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5 out of 5
I wish there was a USB port near the night stand. The lamp near the tv and with a port didn’t work until I plugged it into a different outlet.

Posted by , from Friendswood on Jan 31, 2022

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Comment from Hotel Management

Feb 1, 2022 by Ramon

Thank you Richard for your feedback on Travelocity.com. We appreciate your comment on USB port by the night stand. This will be addressed directly. Again. Thank you for choosing The Menger. Menger Team

4 out of 5
Very historical sight with tons of historical artifacts all around…very interesting!

Posted by , from MILWAUKEE on Jan 1, 2022

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Comment from Hotel Management

Jan 7, 2022 by Ramon

Thank you Mirian for your post on Travelocity.com. We appreciate your feedback. Menger Team

5 out of 5

Posted by on Dec 30, 2021

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5 out of 5
We loved the easy accessibility to the Alamo, to River Walk and a ton of dining.

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 14, 2021 by Ramon

Thank you Shannon for sharing your experience on Travelocity.com. We appreciate the excellent review of The Menger and so pleased to know you enjoyed the great location of the property. Have a wonderful Thanksgiving. Menger Team

5 out of 5
Great place to stay. Staff was very courteous. Beautiful dining room, with Excellent coffee… In the heart of everything ❤️

Posted by on Nov 13, 2021

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Comment from Hotel Management

Nov 13, 2021 by Ramon

Greetings from San Antonio. Thank you Ann for an excellent review of The Menger on Travelocity.com. We appreciate and value your feedback. Have a great Thanksgiving. Menger Team

Property Features

Menger Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 11618 square feet (1079 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Menger Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this Victorian San Antonio hotel.

  • 316 guestrooms or units
  • 5 levels
  • 11618 sq ft of conference space
  • 1079 sq m of conference space
  • Built in 1859
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (2.7 km / 1.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Menger Hotel offers 316 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Colonial Restaurant - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • 1.25 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 35 for adults, USD 10.00 and USD 35 for children (approximately)
  • Uncovered valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Menger
  • Menger
  • Menger Hotel
  • Menger Hotel San Antonio
  • Menger San Antonio
  • Menger Hotel Hotel
  • Menger Hotel San Antonio
  • Menger Hotel Hotel San Antonio

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.