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"Quick check in and clean room " More

By a verified traveler on Sun 02 Jan 2022

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Hotel Description

Hotel near Alamo in San Antonio

Downtown San Antonio stay

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find Alamo and Henry B. Gonzalez Convention Center. Also, San Antonio Majestic Theater is within half a mile (1 km) and River Walk is within 2 miles (3 km).

Outdoor pool

An outdoor pool, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 215 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, free local calls, and hair dryers. Housekeeping is available once per stay.

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$68* Per night/room Feb 6 - Feb 7

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible (Smoke Free, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk ratings based on 40 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Everyone (16) Couples (2) Family (11)
5 out of 5
Quick check in and clean room

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 11, 2022 by Hotel Staff

Thank you for your reply and for staying with us. Red Roof Plus+ San Antonio, TX

4 out of 5
The check in process for parking was a nightmare. Once we were able to get that taken care of we had a wonderful week. Every need we had was addressed immediately, house keeping was so accomidating, and overall I would stay here again.

Posted by on Jul 3, 2021

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2 out of 5

Posted by on Jun 26, 2021

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4 out of 5
Okay

Posted by on Jun 4, 2021

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1 out of 5
This may be the worst hotel experience we have ever had. Our room keys never worked. We had to exchange them 3 times for a 2 night stay and yet we had to have somebody let us in our room each time. They stated it was the battery in the door but the room across from us and next to us had same issue. The water in the shower would turn off every 30 seconds. Not enough pressure so had to wash hair under the bath faucet. Our Ac was so loud we could not hear the tv. After booking online our bill was $195 more when we checked in with no explanation. The door to the parking garage never worked so we had to walk around to the front door every night. There was an envelope from our house keeping asking for a donation. When we checked out the line to complain was 7 rooms deep with all of the same complaints.

Posted by on Jun 2, 2021

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2 out of 5

Posted by on Jun 1, 2021

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4 out of 5
It was close to the attractions that we wanted to see. Lavonne, front desk rep. was AWESOME. She went above and beyond helping us when we showed up early for check in. Everyone working there was so polite.

Posted by on Apr 27, 2021

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4 out of 5
Very friendly front desk staff, very good location, within walking distance of Alamo and riverwalk shopping center.

Posted by on Apr 25, 2021

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4 out of 5
Hotel is conveniently located. Staff was courteous and pleasant. Beds were clean and comfortable as well as pillows. Hotel walls are very thin and rugs in room need to be vacuumed. Bathroom tub needed deep cleaning which I did myself as I had a child to bathe.

Posted by on Mar 23, 2021

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1 out of 5

Posted by on Mar 16, 2021

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About the Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Location 1011 E Houston St, San Antonio, TX 78205

Property Features

As a guest of Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk, you'll find an outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. The business-friendly Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk also features coffee/tea in a common area, laundry facilities, and room service (during limited hours). For a fee, parking is available. Smoking is allowed in designated areas at this San Antonio hotel.

  • 1 building
  • 215 guestrooms or units
  • 6 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Antonio Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk offers 215 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Red Roof - RediClean. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • In-room safe fee: USD 2.36 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof PLUS San Antonio Downtown Riverwalk Hotel
  • Red Roof PLUS Hotel San Antonio Downtown Riverwalk
  • Red Roof PLUS San Antonio Downtown Riverwalk
  • Red Roof San Antonio Downtown Riverwalk
  • Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
  • Red Roof Inn PLUS San Antonio Downtown Riverwalk
  • Red Roof Inn PLUS Riverwalk
  • Red Roof PLUS Riverwalk
  • Red Roof PLUS+ San Antonio Downtown Riverwalk
  • Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk Hotel
  • Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk San Antonio

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.