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"Front desk staff was efficient, competent and especially courteous and welcoming. Problem: toilet in our room was clogged and did not flush " More

By a verified traveler on Tue 23 Jan 2024

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Hotel Description

Hotel near Shops at Rivercenter in San Antonio

Downtown San Antonio stay

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find Alamo and Henry B. González Convention Center. Also, Shops at Rivercenter is within half a mile (1 km) and San Antonio River is within 2 miles (3 km).

Outdoor pool

A seasonal outdoor pool, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$95* Per night/room Mar 24 - Mar 25

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible (Smoke Free, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk ratings based on 20 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Everyone (6) Couples (3) Family (8)
2 out of 5
Poor plumbing. water backed up in tub while showering.

Posted by on Mar 14, 2024

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5 out of 5
Front desk staff was efficient, competent and especially courteous and welcoming. Problem: toilet in our room was clogged and did not flush

Posted by on Jan 23, 2024

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5 out of 5

Posted by on Dec 1, 2023

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Comment from Hotel Management

Dec 23, 2023 by Hotel Staff

Good Day Alejandro, Thank you for your response. Will share with our staff. Happy Holidays 2023

3 out of 5

Posted by on Nov 3, 2023

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Comment from Hotel Management

Nov 25, 2023 by hotel staff

Good Day Vanessa, Thank you for your reply. Will share it with our staff members. Thank you again.

4 out of 5
Close to river walk

Posted by , from Castle Rock on Mar 13, 2023

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Comment from Hotel Management

Mar 13, 2023 by Hotel Staff

Good Day Mickey, Thank you for your reply and for staying with us.Thank you again.

5 out of 5

Posted by on Mar 11, 2023

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Comment from Hotel Management

Apr 1, 2023 by Staff Member

Hello Dianna,Thank you for your reply and for staying with us. Thank you again

5 out of 5

Posted by on Mar 8, 2023

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Comment from Hotel Management

Mar 28, 2023 by hotel staff

Thank you for your feedback we truly appreciate it!

5 out of 5
Great service

Posted by , from Reynosa on Dec 18, 2022

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Comment from Hotel Management

Dec 18, 2022 by Hotel Staff

Good Day Oscar,Thank you for your reply and for staying with Us.Happy Holidays 2022Thank you again.

2 out of 5
No in room refrigerator or microwave. Housekeeping did not clean room in three day stay.

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 8, 2022 by Hotel Staff

Thank you for your reply. Due to the Covid, we don't offer stay-over services. Thank you again.

5 out of 5
Quick check in and clean room

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 11, 2022 by Hotel Staff

Thank you for your reply and for staying with us. Red Roof Plus+ San Antonio, TX

About the Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Location 1011 E Houston St, San Antonio, TX 78205

Property Features

As a guest of Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk, you'll find a seasonal outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk also features coffee/tea in a common area, laundry facilities, and a front-desk safe. For a fee, parking is available. This San Antonio hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 6 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Antonio Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk offers 215 accommodations with coffee/tea makers and hair dryers. Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof PLUS San Antonio Downtown Riverwalk Hotel
  • Red Roof PLUS Hotel San Antonio Downtown Riverwalk
  • Red Roof PLUS San Antonio Downtown Riverwalk
  • Red Roof San Antonio Downtown Riverwalk
  • Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
  • Red Roof Inn PLUS San Antonio Downtown Riverwalk
  • Red Roof Inn PLUS Riverwalk
  • Red Roof PLUS Riverwalk
  • Red Roof PLUS+ San Antonio Downtown Riverwalk
  • Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk Hotel
  • Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk San Antonio

You should know

  • The seasonal pool will open March 01 and close November 01.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.