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4.4 out of 5

"Nice hotel. We had a two bedroom suite with a kitchen. Really nice. Hot breakfast. Wonderful staff. The hotel is across the street from a movie theate ... " More

By a verified traveler on Mon 20 Mar 2017

Hotel Description

3-star hotel in West San Antonio

In shopping district

Your stay at this West San Antonio hotel places you within 3 miles (5 km) of Ingram Park Mall and San Antonio Aquarium. Lackland Air Force Base and St. Mary's University are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, kitchenettes

The 109 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with cable channels, and other amenities include free WiFi and sofa beds.

Studio, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$152* Per night/room Mar 1 - Mar 2

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn by Marriott San Antonio SeaWorld/Lackland ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn by Marriott San Antonio SeaWorld/Lackland

Everyone (1)
5 out of 5

Warm cozy hotel

Nice hotel. We had a two bedroom suite with a kitchen. Really nice. Hot breakfast. Wonderful staff. The hotel is across the street from a movie theater and two restaurants for easy access to entertainment and dining. Will definitely go back.

Posted by , from S on Mar 20, 2017

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Comment from Hotel Management

Mar 22, 2017 by Robert

Mrs. Scott, We are glad you enjoyed our two bedroom suite. Our breakfast and location are really a plus.

4 out of 5

Great Location - Ideal Space for Air Force Graduation

Pros: Free breakfast, Close restaurants, Free Internet, close to lackland afb
We needed room for 5 - and we wanted to stay close to Lackland. This place has it all! We were greeted warmly and our room was clean and spacious for the gang that had gathered. Within 10 minutes of Lackland AFB. The pool/jacuzzi were a great place to relax. Breakfast is okay - but LOVED our Texas shaped waffles! And a BIG plus....free parking. Thank you so much for a wonderful weekend!!!

Posted by , from Philadelphia, PA on Jul 23, 2012

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Comment from Hotel Management

Mar 28, 2015 by Robert

NavyAFMomma,We are happy that you enjoyed your stay with us. I agree the Texas shaped waffles are the best.

2 out of 5

I might go back again

Pros: Close restaurants
Cons: Noisy, Poor breakfast
first of all we arrived at 3pm check in time and our room was not ready so we had to wait like 20 minutes, ugh.......I had my room prepaid and their staff charged me again, so i dont know what the deal maybe they dont understood what a prepaid room was so i had to take it to the manager which was also lost, ridiculous! next if you are going to eat their free breakfast i would recommend you to think again, it was horrible! fake eggs, burnt bacon, no kidding, potatoe wedges woth no seasoning plain boiled, ugh gross! I think only the ornage juice taste alright.....dissapointing not what you see in the pictures, I had better....the pool, yes it was indoors but it felt like a sauna in there way to hot for 100 degree outside, plus it had greased floating on top, oh god! nasty........I can say this the housekeeping staff will skip your room in a heart beat, lazy people!!! so I had to call in the front desk for every need i had, overall my room was clean and confortable bed so thats a plus, but other than that the stay was ok until i found out about the double charge on my credit card,

Posted by , from Killeen, TX, USA on May 30, 2012

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Comment from Hotel Management

Jun 20, 2015 by Robert

Pelusa359, I hope that you would consider us again

5 out of 5

Close to Lackland AFB, Downtown and Airport.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This was even better than expected. The room was clean, updated and the kitchen was a definate plus. Free WiFi and a full deliciouse breakfast eggs and make your own waffles shaped like the state of Texas! Nothing cheap about this hotel. We enjoyed the hot tub as well as the pool. The staff was always happy and helpful. Often times we left the hotel later in the day and it was always clean when we returned. There is a movie theater in the loop as well as a Texas Roadhouse to eat. We were there for our sons gradualtion at the AFB and it was a quick trip back to the hotel for him to enjoy some free time with us. It was very cold when we were there so we were not able to enjoy the outdoor area but it looked nice. There is a grill, fire pit as well as comfy sitting area which I am sure is a hit when the weater is warmer. Just wish we could have stayed a few more days!! Will definately seek this hotel chain whenever we travel. Thank you for making this stay so memorable.

Posted by , from Standish Maine on Feb 7, 2011

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5 out of 5

Air Force Graduation- Proud parents

If you are looking for a fantastic place to stay for Lackland Air Force BMT graduation this is the place. Located right on the 410 loop super close to Lackland. Very easy to get around. This hotel was amazing 10 minutes from base. A 24 hour snack/meal station next to lobby desk. Unbelievable rooms for a great price. Full kitchens in the rooms are a plus. Texas Roadhouse out their front door. Once you figure out the 410 loop navagating around is a breeze. I would highly recommend turn by turn navagation to get you started but once I drove around a couple days I had it figured out. Keep in mind when you are taking your graduate back by 8pm go to the Valley High gate. There are only two 24 hour gates. All others close between 6 or 7. Get to the events early especially the airmens run cause you may not find a spot to stand and watch your graduate go by you. They can not break formation so it is really hard to find them with their heads shaved and all chanting. Its amazing! This hotel was absolutely positively the right choice. Very helpful and down to earth! We used the bbq area and your graduate will appreciate home cooked food so use it! Pool, jacuzzi are good ,although the pool was a little cold. Just having a nice place to stay and have your graduate is awesome cause when you see where they have been staying they really appreciate being in a place like this. Remember to plan ahead and make sure your graduate is back before 8:00pm. They do offer tickets to NBA games or similar which gives you a little more time with them. A+ hotel. Breakfast was good as well.

Posted by on Dec 3, 2010

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5 out of 5

GREAT HOTEL!!!!

My parents and I stayed here for my sons bootcamp graduation! Heated pool and Hottub were working! Excellent for the chilly temps outside! Staff was GREAT within 15 mins of base #40traffic on Thurs was a bear so parents leave early.... 530am.. #41 15 mins from airport and downtown! Loved the roomy room. My mom ended up getting sick and the staff was wonderful to her while we were at the base! I highly recommend this hotel!

Posted by on Mar 1, 2010

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4 out of 5

Nice and Clean

My husband and I were there for my son's graduation, very clean and decorated very nicely! The staff was very friendly! The only thing that was wrong was the hot tub was broken and they charged my credit card * dollars when I paid for my room through Traval online. Im still trying to get that back, wish me luck. lol

Posted by on Nov 11, 2009

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5 out of 5

Great hotel!

After cancelling our reservation with another hotel that did not meet our expectation, our family (including 2 couples and a total of 10 children!) drove for about an hour and a half until we came across this hotel. We told the staff our problem and they were happy to accommodate us with 2 suites for 2 days on the spot. The hotel rooms were great and perfect for our family! Everything was extremely clean...right down to the silverware! The pool was nice...although the hot tub was broken you were given the option to utilize the Holiday Inn and Courtyard Marriot hot tubs, which were located right next door. The hotel also had a mini convenient store, which included ice cream, drinks, and snacks which could be purchased 24/7. I can't say enough about this hotel and would definitely stay again!

Posted by on Jul 31, 2009

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5 out of 5

VERY, VERY NICE

This hotel is away from the downtown hustle and bustle (traffic!). The staff was some of the nicest I have experienced anywhere. Always a friendly smile and hello when they passed you in the hallways. The breakfast buffet is also a huge plus - this alone saved us so much $$ over our 5 day stay. The 2 ladies (mom and daughter) that keep it stocked, organized and clean, were very pleasant and helpful. Our room was clean and roomy. Great job Marriott! My group would definitely stay again.

Posted by on Mar 26, 2009

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5 out of 5

Wonderful Experience

My husband and myself traveled from Ohio to watch our son graduate basic training from the Air Force. We wanted a place that we could bring our son back to where he could relax and enjoy ammenities of the hotel. From the Breakfast to a late night soak in the hot tub, this hotel didn't miss a beat. The entire staff was extremely helpful and considerate. Attention to detail is what this hotel is all about. There is no question that we would stay here again without hesitation. No need to look elsewhere.

Posted by on Feb 19, 2009

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About the Residence Inn by Marriott San Antonio SeaWorld/Lackland

Location 2838 Cinema Ridge, San Antonio, TX 78238

Property Features

Residence Inn by Marriott San Antonio SeaWorld/Lackland offers its guests an indoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 577 square feet (52 square meters). Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott San Antonio SeaWorld/Lackland. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star San Antonio hotel.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • 577 sq ft of conference space
  • 52 sq m of conference space
  • Breakfast available (free)
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Separate living room1
  • Free WiFi
  • Rollaway/extra beds available
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (17.9 km / 11.2 mi)
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott San Antonio SeaWorld/Lackland offers 109 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Dining room
  • Living room
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 100 per accommodation, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott San Antonio SeaWorld/Lackland
  • Residence Inn Marriott SeaWorld/Lackland
  • Residence Inn Marriott SeaWorld/Lackland Hotel
  • Residence Inn Marriott SeaWorld/Lackland Hotel San Antonio
  • Residence Inn Marriott San Antonio SeaWorld/Lackland Hotel
  • Resince riott SeaWorldckland
  • Residence Inn by Marriott San Antonio SeaWorld/Lackland Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.