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"Room was clean all except carpet needs replacing and slight urine smell in bathroom . Staff went out of thier way to fix the tv when i couldnt get it ... " More

By a verified traveler on Fri 31 Jan 2020

Hotel Description

Hotel near Market Square in San Antonio

Downtown San Antonio stay

Your stay at this Downtown San Antonio hotel places you within 2 miles (3 km) of Market Square and River Walk. Henry B. Gonzalez Convention Center and Tower of the Americas are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free local cuisine breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, microwaves

In addition to TVs with cable channels, the 50 guestrooms offer free WiFi and microwaves. Other amenities include separate bathtubs and showers, free local calls, and hair dryers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$39* Per night/room Apr 18 - Apr 19

Premium King Bed with Pull Out

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 King Bed

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

OYO Hotel San Antonio River Walk ratings based on 13 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for OYO Hotel San Antonio River Walk

Everyone (2) Couples (5) Family (7)
1 out of 5
The property was nothing like the picture. From the parking lot to the bedroom there was no maintenance nothing looked sanitary some doors don't have no handles,some no paint our room look like the lock had been half ass repaired, the door had muliple dents from what i saw the stairs didnt look safe to walk on,the pool was empty but also flithy no one there was wearing a mask the room smelled. i even paid extra for early checking we litterally walked in looked around and checked out.tried to get refund but was denied.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 18, 2021 by Bryce

Apologies for the inconvenience caused! We have marked a note for the experience you had with us and we will put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Bryce

3 out of 5

Posted by on Dec 21, 2020

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Comment from Hotel Management

Dec 22, 2020 by Bella

Hi, Nidia! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Bella!

4 out of 5
Room was clean all except carpet needs replacing and slight urine smell in bathroom . Staff went out of thier way to fix the tv when i couldnt get it going. Servce was above board.

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 2, 2020 by Cheshta

Hi, Thank you so much for writing the review and rating positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

3 out of 5
Location not quite on or near river walk walking distance

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 19, 2020 by Cheshta

Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Cheshta

1 out of 5
Property was run down and needed a lot of upgrades. Would never go back there.

Posted by , from Ponca City on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by Cheshta

Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

1 out of 5
Agent said she checked to see if pool was in working condition she lied to me and said it was Desk said he never heard from agent Place not clean bad service!!!!

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 31, 2019 by Cheshta

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

1 out of 5
Information on Travelocity was misleading. It is a motel and your room has access from the street, highly unsafe. We had to look for a different place in the night, with my elderly father in the car. We never checked in, the person at the front desk could’t provide any information. We didn’t get a refund. I hope they use our hardly earned money to repaint the doors that are in high need of maintenance. At least we got to spend the night safely on a different place.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 31, 2019 by Cheshta

Hi, We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Cheshta

2 out of 5
The office was locked, to keep out robbers. property located in bad neighborhood?

Posted by on Nov 14, 2019

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Comment from Hotel Management

Jan 2, 2020 by Cheshta

Hallo, wir bedauern die unangenehmen Erfahrungen, die Sie mit uns gemacht haben. Wir werden uns bemühen, Ihre Erwartungen zu erfüllen, damit wir Ihren Aufenthalt bei uns angenehm gestalten können. Ich freue mich darauf, Sie bald mit einem schönen Aufenthalt in der Zukunft begrüßen zu dürfen :) Mit freundlichen Grüßen, Cheshta

1 out of 5
Only one room available. It was listed as non-smoking. However, it clearly was smoked in. I immediately canceled and told to call Travelocity I’be gotten the run around from both. Zero stars as this might be a haven for prostitution.

Posted by on Jul 21, 2019

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3 out of 5
Location was great easy access to everywhere we needed to go. Found roaches in our room. Not very clean

Posted by on Jul 10, 2019

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About the OYO Hotel San Antonio River Walk

Location 1122 S Laredo St, San Antonio, TX 78204

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly OYO Hotel San Antonio River Walk also features a vending machine and laundry facilities. Self parking is free. This San Antonio hotel is smoke free.

  • 50 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Antonio Station (7 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

OYO Hotel San Antonio River Walk offers 50 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include separate bathtubs and showers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Microwave
  • Separate shower and tub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • River Walk Inn San Antonio
  • River Walk Inn
  • River Walk San Antonio
  • River Walk
  • Hotel River Walk Inn & Suites San Antonio
  • San Antonio River Walk Inn & Suites Hotel
  • Hotel River Walk Inn & Suites
  • River Walk Inn San Antonio
  • River Walk San Antonio
  • Hotel River Walk Inn & Suites San Antonio
  • San Antonio River Walk Inn & Suites Hotel
  • River Walk Inn & Suites San Antonio
  • River Walk Inn Suites
  • River Walk
  • Hotel River Walk Inn & Suites
  • River Walk Inn
  • River Walk Inn Suites
  • Hotel San Antonio River Walk
  • Oyo Antonio River Walk Antonio
  • OYO Hotel San Antonio River Walk Hotel
  • OYO Hotel San Antonio River Walk San Antonio
  • OYO Hotel San Antonio River Walk Hotel San Antonio
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.