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Hotel Description

Motel near North Star Mall in San Antonio

Near the airport

A stay at this North San Antonio - SAT motel places you within 3 miles (5 km) of North Star Mall and 6 miles (10 km) of McAllister Park. Silverhorn Golf Club of Texas and Texas Transportation Museum are also within 6 miles (10 km).

Free perks

This motel features an outdoor pool and a health club. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 61 guestrooms also offer free WiFi and TVs. Other amenities include refrigerators, microwaves, and room service.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59* Per night/room Jan 30 - Jan 31

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western San Antonio Airport ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western San Antonio Airport

Everyone (4) Family (1)
5 out of 5

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 25, 2019 by Hk

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54073 Property SureStay Plus Hotel by Best Western San Antonio Airport

5 out of 5
staff was very helpful staff was very helpful thank you

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 16, 2019 by Hk

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54073 Property SureStay Plus Hotel by Best Western San Antonio Airport

4 out of 5
We enjoyed staying here at this hotel. I felt safe with the property being gated and fully equipped with surveillance cameras throughout the parking lot and in the hallways. The pool was warm and clean when we used the pool. Breakfast was a mix of eggs, sausage, texas shaped waffles, oj, apple juice, cereal, and muffins. It is situated very close to the airport but the landing and departing aircraft do not spoil the stay unless you sleep through the day. Landing aircraft were my morning alarm clock begining without fail at 7am and last landing aircraft was at about 9pm. There were absolutely no landing or departing aircraft between 9pm and 7am which allowed for a good night rest. We could not hear any departing aircraft at all inside our room only while we were at the pool. 10 mins from Morgans wonderland and the Alamo. 15 mins from Fiesta Texas. This hotel had no elevator and each stair way is on either end of the building which was a downer for me. Based on the service of the staff, breakfast, the security of the heavy surveillance camera presence, a gated property with only one entrance and exit access to parking lot and the entertainment of planes landing when out by the pool; I would stay here again.

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by Hk

Dear guest thank you for taking your valuable time to review about Surestay plus San Antonio airport location we appreciate your feedback with your suggestions for other future travelers again thank you for your valuable time .

4 out of 5

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 15, 2019 by Hk

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54073 Property SureStay Plus Hotel by Best Western San Antonio Airport

1 out of 5
Most horrible experience ever! Will never return to this location.

Posted by on Jan 26, 2019

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Comment from Hotel Management

Jan 28, 2019 by Hk

We are apologize for the inconvenience if you please let us know what went wrong during your stay at our location we will try to correct the issue please give us a chance, again sorry and apologizeto you behalf of our entire team

5 out of 5
Staff went above expected helpfulness. Gracious and friendly. Place was close to airport, shuttle available when asked. Was treated as if I were.....family.

Posted by , from Idaho on Oct 30, 2018

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Comment from Hotel Management

Nov 8, 2018 by Dee Khushal

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

About the SureStay Plus Hotel by Best Western San Antonio Airport

Location 11355 San Pedro Ave, San Antonio, TX TX 78216

Property Features

SureStay Plus Hotel by Best Western San Antonio Airport offers its guests an outdoor pool and a health club. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly SureStay Plus Hotel by Best Western San Antonio Airport also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis. This San Antonio motel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools -
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SureStay Plus Hotel by Best Western San Antonio Airport offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a health club.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Airport shuttle service is available on request from 4 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

This property offers airport shuttle service 4:00 AM-10 PM. For more details, please contact the office using the information on the reservation confirmation after booking.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport shuttle service is offered on request from 4 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No cribs (infant beds) available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay
  • Cleaning fee: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per night
  • Credit card charges are subject to a surcharge of USD 2.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SureStay Plus Hotel Best Western San Antonio Airport
  • SureStay Plus Best Western San Antonio Airport
  • Super 8 San Antonio Airport
  • Surestay Plus By Best Antonio
  • SureStay Plus Hotel by Best Western San Antonio Airport Motel

You should know

  • SureStay Plus Hotel by Best Western San Antonio Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.