Skip to main content
Beginning of main content

Enter dates to see availability

"Comfortable nice clean friendly staff would recommend " More

By a verified traveler on Thu 26 Jul 2018

Hotel Description

Hotel near Lackland Air Force Base in San Antonio

City center stay

Your stay at this West San Antonio hotel places you within 3 miles (5 km) of Lackland Air Force Base and Ingram Park Mall. San Antonio SeaWorld and Lackland Air Force Base Visitor Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 72 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and showers. Housekeeping is available once per stay.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Feb 24 - Feb 25

Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western San Antonio SeaWorld ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western San Antonio SeaWorld

Everyone (7) Family (4)
1 out of 5
there was a scorpion, and the pool was under maintenance

Posted by on Oct 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 31, 2019 by SureSay Plus

We are sorry that your experience wasn't as well as expected unfortunately our pool went under maintenance after pool hours and up and running.

2 out of 5
There was a big stain on the carpet. A piece of a painted board/cardboard was attached on the ceiling in the bathroom. And to top it off, our son’s car got broken into. To be honest - it is not worth the hassle getting to the hotel to stay here.

Posted by on Sep 24, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 31, 2019 by SureStay Plus

We are sorry you were not satisfied with your stay hope you give us an opportunity to serve you better next time.

3 out of 5
the milk was bad, found a cup by the bed with grape juice dried in it and no one had juice, the shower wasn't working but they did fix it when we came back. so we went out with out a morning shower.

Posted by on Sep 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 31, 2019 by SureStay Plus

We apologize if you call the property direct to see if you were discounted on your stay...

5 out of 5
Location, affordable price, very clean, space and friendly people

Posted by on Aug 26, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 27, 2019 by S.Patel

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great place, easy access to sites of interest. Indoor pool is great, for beating Texas heat .

Posted by on Jul 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 27, 2019 by SureStay Plus

On behalf of the staff at Surestay plus we greatly appreciate your positive feedback. We look forward to accommodating you on your next visit. Thank you

5 out of 5
The indoor pool was nice. Our room was spacious and clean. We had to go to the front desk to get a sheet for the pullout sofa, but we were given one with no problem. I would stay here again.

Posted by on Jul 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 27, 2019 by SureStay Plus

On behalf of the staff at Surestay plus we greatly appreciate your positive feedback. We look forward to accommodating you on your next visit. Thank you

5 out of 5

Posted by on Jun 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 21, 2019 by Leslie FDA

On behalf of the staff at Surestay Plus we greatly appreciate your positive feedback. We look forward to accommodating you on your next visit. Thank you!

5 out of 5

Posted by on May 28, 2019

Was this review helpful to you?
Comment from Hotel Management

May 29, 2019 by SSP

Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please give us second chance to serve you better. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 210-670-2500 Sincerely, Addie Campos GM 54046 Property SureStay Plus Hotel by Best Western San Antonio SeaWorld

5 out of 5
The Property is Clean, and in a good area. Lots of Amenities close by. Exactly what we were looking for. The staff was nice, and helpful.

Posted by on Mar 18, 2019

Was this review helpful to you?
5 out of 5

Nice hotel clean room

Comfortable nice clean friendly staff would recommend

Posted by on Jul 26, 2018

Was this review helpful to you?

About the SureStay Plus Hotel by Best Western San Antonio SeaWorld

Location 143 Richland Hills Drive, San Antonio, TX 78245

Property Features

SureStay Plus Hotel by Best Western San Antonio SeaWorld offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served. Event space at this hotel measures 720 square feet (65 square meters). A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly SureStay Plus Hotel by Best Western San Antonio SeaWorld. Free self parking is available. This San Antonio hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • 720 sq ft of conference space
  • 65 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (22.2 km / 13.8 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western San Antonio SeaWorld offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Hotel Seaworld
  • Sleep Inn Seaworld
  • Sleep Inn & Suites Near Seaworld Hotel San Antonio
  • Sleep Inn And Suites Near Seaworld
  • SureStay Plus Hotel Best Western San Antonio SeaWorld
  • SureStay Plus Hotel Best Western SeaWorld
  • SureStay Plus Best Western San Antonio SeaWorld
  • SureStay Plus Best Western SeaWorld
  • Sleep Inn & Suites Near Seaworld Hotel San Antonio
  • Sleep Inn Suites near Seaworld
  • SureStay Best SeaWorld
  • SureStay Plus Hotel by Best Western San Antonio SeaWorld Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://travel.travelocity.com/San-Antonio-Hotels-SureStay-Plus-Hotel-by-Best-Western-San-Antonio-SeaWorld.h2173538-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Antonio-Hotels-SureStay-Plus-Hotel-by-Best-Western-San-Antonio-SeaWorld.h2173538-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 https://travel.travelocity.com/San-Antonio-Hotels-SureStay-Plus-Hotel-by-Best-Western-San-Antonio-SeaWorld.h2173538-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.