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4.4 out of 5

"Bed hard and pillows terrible like not even having one but other than room being warm the location was excellent staff friendly. Did not use many ame ... " More

By a verified traveler on Sun 10 Jun 2018

Hotel Description

4-star romantic hotel near River Walk

Central San Antonio getaway

You'll be steps from River Walk and within a 10-minute walk of Henry B. Gonzalez Convention Center with a stay at this Downtown San Antonio hotel. Alamo and Market Square are also within half a mile (1 km).

Renovated in 2019

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, express check-out, and valet parking. A poolside bar, a 24-hour front desk, and a bar/lounge are also provided.

Comfy beds, WiFi

The 474 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and flat-screen TVs with cable channels.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$152* Per night/room Feb 23 - Feb 24

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Newly Renovated, No View, Double Bed Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Riverwalk, San Antonio ratings based on 92 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Riverwalk, San Antonio

Everyone (27) Couples (4) Family (5)
5 out of 5
Nice place to stay on the river. Disappointing that there is no internet connection unless you pay a fortune.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 7, 2020 by Alejandro

Thank you for your feedback.

5 out of 5
We really enjoyed staying at the Westin Riverwalk. It was close to everything yet far enough for peacefulness on the Riverwalk. The heated pool at Christmas time with the weather over 70 degrees was an added bonus for our son! We can’t wait to stay here again!

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 2, 2020 by Alejandro

Thank you for taking the time to share your kind words, we hope to see you again soon.

5 out of 5
Conveniently located to the riverwalk and all attractions

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 15, 2019 by Alejandro

Thank you for sharing your 5 star experience! We hope to see you in future travels!

3 out of 5
I paid for a king bed. They originally wanted to give me a double but I complained so they gave me a queen.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 12, 2019 by Alejandro

We are terribly sorry your stay was less than satisfactory, we hope to better serve you.

4 out of 5
Sophisticated and uptempo feel vibe. Rooms quite nice.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Alejandro

We appreciate your feedback!

4 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 16, 2019 by Alejandro

Thank you for staying with us and hope to see you with us again soon!

5 out of 5
Extremely friendly and helpful staff. Great area in town

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 30, 2019 by Alejandro

Thank you for taking the time to write your 5 - star review with us. We thank you for sharing your experience. We look forward to seeing you again!

5 out of 5

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by Brie Morris Perez

Thank you for staying with us and sharing your 5 - Star experience.

4 out of 5
We chose this hotel, based on location and pet friendliness. The staff was wonderful at the hotel, the restaurant staff did not welcome pets in the outside areas. However while strolling along the riverwalk we notice customers eating with pets in the very same patio and day that we were turned away. We approached the waiters /hostesses and the policy is unclear. Our dog is a well behaved 8 lb dog who was adored and very much welcomed in the hotel.

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 23, 2019 by Brie M.

Thank you so much for the feedback. I will make sure to share this with our management team. We thank you again for choosing The Westin. Be Well'

2 out of 5
Toilet did not flush properly. Only 2 of 4 elevators worked. Long lines

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by Brie M.

Good Afternoon, I'm so sorry that we fell short of your expectations. I hope with sharing your feedback with the appropriate teams within our hotel, that we can exceed our guests expectations. Thank you again for staying.

About the The Westin Riverwalk, San Antonio

Location 420 W Market St, San Antonio, TX 78205

Property Features

The Westin Riverwalk, San Antonio offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. There's an onsite business center. Event space at this hotel measures 26000 square feet (2415 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Riverwalk, San Antonio. For a fee, parking is available. A complete renovation of The Westin Riverwalk, San Antonio was completed in February 2019. This 4-star San Antonio hotel is smoke free.

  • 474 guestrooms or units
  • 14 levels
  • 26000 sq ft of conference space
  • 2415 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (14.9 km / 9.2 mi)
  • Train station: San Antonio Station (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Riverwalk, San Antonio offers 474 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.

The Westin Riverwalk, San Antonio has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 88 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 16 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 16.25 per night (rates may vary)
  • Valet parking fee: USD 43 per day
  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Antonio Riverwalk Westin
  • Westin Hotel San Antonio Riverwalk
  • Westin Riverwalk San Antonio
  • Westin San Antonio Riverwalk
  • Westin Riverwalk San Antonio Hotel
  • Westin Riverwalk Hotel
  • Westin Riverwalk
  • Westin Hotel San Antonio
  • The Westin Riverwalk Hotel San Antonio
  • San Antonio Westin
  • Westin San Antonio
  • The Westin Riverwalk, Antonio
  • The Westin Riverwalk, San Antonio Hotel
  • The Westin Riverwalk, San Antonio San Antonio
  • The Westin Riverwalk, San Antonio Hotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.