Skip to main content
Beginning of main content
4.1 out of 5

"I have stayed here at least 5 times. Best staff, clean rooms and consistently over-all great experience! Only downfall is paying for parking now. " More

By a verified traveler on Mon 03 Apr 2023

Enter dates to see availability

Hotel Description

4-star hotel near Loma Linda University

San Bernardino retreat

Within 3 miles (5 km) of this San Bernardino hotel, you'll find Loma Linda University and Loma Linda University Medical Center. National Orange Show Events Center is within 3 miles (5 km) and San Bernardino Soccer Complex is within 9 miles (15 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Oct 2 - Oct 3

Basic Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, 1 King Bed, Accessible (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel San Bernardino ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel San Bernardino

Everyone (4) Couples (3) Family (5)
2 out of 5
Smoke detector alarms was going off wee hours of the morning…. Toilet sounded like ole faithful…. Worse stay ever…

Posted by on Sep 25, 2023

Was this review helpful to you?
5 out of 5
I have stayed here at least 5 times. Best staff, clean rooms and consistently over-all great experience! Only downfall is paying for parking now.

Posted by , from BOTHELL on Apr 3, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 3, 2023 by Megan W.

Dear Valued Guest,Thank you for the 5-star review. We are delighted to hear that you enjoyed a relaxing visit at our beautiful hotel. Thank you for letting us know you experienced incredible customer service and clean rooms. The team at the Doubletree San Bernardino looks forward to your return visit.Kindest Regards,Megan W.Front Office Manager

5 out of 5
Ramona checked me in she very friendly, it was fast and easy. Ramona service made me feel very welcomed and if needing to come back to this town will definitely plan to stay here again.

Posted by on Oct 1, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2022 by Megan W.

Hi Tracy,Thank you so much for taking the time to share your experience with us. We are so happy to hear you were able to have an outstanding experience, with special thanks to Ramona! She is a true asset to our team and we are lucky to have her. We look forward to serving you again soon!Kindest Regards,Megan W.Front Office Manager

3 out of 5
Although the front desk employees were extremely cheerful and helpful, my room was filthy dirty. It literally looked like someone had received a haircut in the restroom, hair was everywhere. I wore shoes at all times as the carpet was so stained. Wouldn't pick up the remote control I could see it covered in sticky substance.

Posted by on Aug 27, 2022

Was this review helpful to you?
Comment from Hotel Management

Aug 27, 2022 by Megan W.

Hi Jennifer,Thank you for taking your time to review your recent stay with us. We are happy to hear that our team served you with great customer service, however, it saddens us to hear that the room cleanliness was not up to standards. We will sharing your feedback with our housekeeping department. We do hope you to chose to stay with us in the near future, if future travels brings you to San Bernardino. Have a terrific day!Kindest Regards,Megan W.Front Office Manager

3 out of 5

Posted by on Jun 5, 2022

Was this review helpful to you?
3 out of 5
It appears to be the better hotel in the area. It was obvious it hotel was not running at full capacity. There was an issue with the sheets being too rough but it was corrected after the matter was reported. The staff especially the restaurant staff in the morning and the evening were very attentive. The food was good.

Posted by on Jun 5, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 9, 2022 by Megan W.

Hi Arlene, I would like to say thank you for taking the time to leave us a review. I am happy to hear that our team was able to address the issue with the linen in the room. I am so glad to hear that you enjoyed dining at our restaurant. The next time your travels bring you back our way, we hope you will come back to see us again! Kindest Regards, Megan W. Front Office Manager

5 out of 5
The hotel is clean and the staff are friendly. Great place to stay.

Posted by on Feb 6, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 14, 2022 by Megan W.

Hi Amelia, We appreciate your review and glad that you enjoyed your stay. Thank you for your feedback and we hope to have you again soon. Kindest Regards, Megan W. Front Office Manager

4 out of 5
Looks like the rooms need a remode. Aging a bit. And of course the Travelocity customers always get the worst views.

Posted by , from Lehi on Oct 26, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 30, 2021 by Megan W.

Hi John, Thank you for taking the time to review our hotel! Megan Welka Front Office Manager

4 out of 5

Posted by on Sep 29, 2021

Was this review helpful to you?
5 out of 5

Posted by on Sep 26, 2021

Was this review helpful to you?

About the DoubleTree by Hilton Hotel San Bernardino

Location 285 E Hospitality Lane, San Bernardino, CA 92408

Property Features

DoubleTree by Hilton Hotel San Bernardino offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 14000 square feet (1260 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel San Bernardino. For a fee, parking is available.

  • 251 guestrooms or units
  • 7 levels
  • 2 buildings
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Built in 1972
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: San Bernardino Santa Fe Depot (6.9 km / 4.3 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel San Bernardino offers 251 accommodations with laptop-compatible safes and safes. 42-inch Smart televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Bernardino hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

The Cutting Board - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.95 for adults and USD 6.95 for children
  • Fee for in-room wireless Internet: USD 6.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.95 per stay (rates may vary)
  • Self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel San Bernardino
  • Hilton San Bernardino
  • San Bernardino Hilton
  • DoubleTree Hilton Hotel San Bernardino
  • DoubleTree Hilton San Bernardino
  • Hilton San Bernardino Hotel San Bernardino
  • DoubleTree by Hilton Hotel San Bernardino Hotel
  • DoubleTree by Hilton Hotel San Bernardino San Bernardino
  • DoubleTree by Hilton Hotel San Bernardino Hotel San Bernardino

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/San-Bernardino-Hotels-DoubleTree-by-Hilton-Hotel-San-Bernardino.h7833-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Bernardino-Hotels-DoubleTree-by-Hilton-Hotel-San-Bernardino.h7833-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/San-Bernardino-Hotels-DoubleTree-by-Hilton-Hotel-San-Bernardino.h7833-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.