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"We had trouble with 1 of our rooms being dirty at check in. Also the breakfast provided was very unappetizing. (Yogurt, an orange, microwaveable sandw ... " More

By a verified traveler on Wed 30 Jun 2021

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Hotel Description

Hotel near Hotel Circle in San Diego

Oceanside stay

A stay at this Mission Valley hotel places you within half a mile (1 km) of Hotel Circle and 3 miles (5 km) of University of San Diego. Balboa Park and San Diego Zoo are also within 6 miles (10 km).

Free breakfast

This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Free WiFi, refrigerators

The 199 guestrooms feature comforts like premium bedding and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and free local calls.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible Tub, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Larger Room, 2 Queen Beds with Sofa Bed, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible Tub, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible Roll-In Shower, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites San Diego - Zoo SeaWorld Area ratings based on 19 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites San Diego - Zoo SeaWorld Area

Everyone (7) Couples (1) Family (9)
1 out of 5
There was a cockroach on the vanity and then I found a bug in the bed which I believe was a bed bug. The hotel felt dirty and dingy and I felt like the walls were closing in on me. I checked out a day early and went to a different hotel.

Posted by , from SPRINGVILLE on Oct 12, 2021

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Comment from Hotel Management

Oct 15, 2021 by General Manager

Dear Stephanie, Thank you for taking the time to let us know about your stay. It is disappointing to hear that our accommodations did not meet our high standards on this occasion and we apologize. Rest assured we will be discussing your comments and concerns with our team as we strive to improve our guest experience. The issue you raise regarding pests is a very serious one, and we will be conducting a thorough investigation of our accommodations to ensure there are no unwanted visitors anywhere on the property. We wish you safe future travels.

1 out of 5
parking was okay

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 17, 2021 by General Manager

Thank you for choosing to stay with us during your travels to San Diego. It is great to see you found our parking convenient, and we would love to hear from you directly about how we could have improved your experience. We wish you safe future travels.

1 out of 5
I like the location, but I was wrong. When i checked in for whatever reason I was over billed by 220 dollars and when I showed to the mgr my reservation and pricing he could not fix it, need to wait until next morning. Second dt i got a call sewer issues but it will be fix before my return. 10 pm returned after a whole at the zoo with the family and need to move to another room could not finish the job. 1st move roaches in the shower. Called, called, called, nothing pack everything and when down stairs with my luck there was a line. the first person stated "you are not happy with your upgrade" and I said roaches? upgrade? we need to define upgrade. After a long wait mgr sees me and offered me a room 1 bed and a sofa bed for the family un-fing believable. After his research was done finds another "upgrade" this time no roaches but the carpet was nasty and shower with mold. I was too tired to do the drive back to oc. We crushed for the night seat with the same cloth we came from the zoo we returned home, all sweaty and sticking because this hotel was nasty. Best Regards

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 3, 2021 by General Manager

All feedback is welcome, and we appreciate your input. It is our intention to provide our guests with clean and comfortable accommodations at all times, and we apologize for the troubles that you encountered on this visit. We will review these concerns with our housekeeping team so that we can work to address any issues as necessary. We wish you and your family safe and happy travels ahead.

4 out of 5
We had trouble with 1 of our rooms being dirty at check in. Also the breakfast provided was very unappetizing. (Yogurt, an orange, microwaveable sandwich) is not breakfast. A donut and coffee would have been better.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 2, 2021 by General Manager

Thank you for your feedback. We apologize that our breakfast was unable to meet your expectations. Currently due to the pandemic we offer a grab-and-go breakfast. We look forward to changing this back post pandemic. We hope that you will return in the future and we can wow you at your next stay.

3 out of 5

Posted by on Jun 15, 2021

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5 out of 5
Covid precautions Covered parking Fast check in EMT discount

Posted by on Dec 14, 2020

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Comment from Hotel Management

Jan 18, 2021 by Sasha S

Joseph, Thank for choosing to stay with us! We appreciate your feedback and do hope to be of service again in the near future!

4 out of 5
The staff was nice and attentive. The only thing they didn’t have the room we had already booked available but over all good service.

Posted by on Oct 5, 2020

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Comment from Hotel Management

Oct 24, 2020 by Sasha S

Thank you for choosing to stay with us during your recent travels to San Diego. We appreciate your feedback and hope to be of service again in the near future! We apologize for having failed in offering the accurate room type!

5 out of 5
i had a great experience check in was a breeze and room service was fast great parking spots too.

Posted by , from highland ca on Sep 21, 2020

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Comment from Hotel Management

Oct 20, 2020 by Sasha S

Orena, Thank you for choosing to stay with us during your recent travels to Sunny San Diego. We appreciate you sharing your experience with us and hope to be of service again in the near future!

3 out of 5

Posted by on Mar 11, 2020

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Comment from Hotel Management

Mar 22, 2020 by Sasha S

Thank you for choosing to stay with us during your visit to Sunny San Diego!

4 out of 5

Posted by on Oct 25, 2019

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Comment from Hotel Management

Nov 8, 2019 by Sasha S

Thank you for choosing us during your recent travels to San Diego!

About the Comfort Inn & Suites San Diego - Zoo SeaWorld Area

Location 2485 Hotel Circle Place, San Diego, CA 92108

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites San Diego - Zoo SeaWorld Area offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites San Diego - Zoo SeaWorld Area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This San Diego hotel is smoke free.

  • 199 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Old Town Transit Center (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn & Suites San Diego - Zoo SeaWorld Area offers 199 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 4:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 5
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn SeaWorld
  • Comfort Inn Zoo
  • Comfort Inn Zoo SeaWorld
  • Comfort Inn Zoo SeaWorld Area
  • Comfort Inn Zoo SeaWorld Area San Diego
  • Comfort Zoo
  • Comfort Zoo SeaWorld Area
  • Comfort Zoo SeaWorld Area San Diego
  • SeaWorld Area
  • Zoo Area
  • Comfort Inn San Diego Zoo SeaWorld Area
  • Comfort Inn SeaWorld Area
  • Comfort San Diego Zoo SeaWorld Area
  • Comfort SeaWorld Area
  • Comfort Inn San Diego Zoo SeaWorld Area Hotel
  • Comfort Inn SeaWorld Area Hotel
  • Comfort Inn Suites San Diego Zoo SeaWorld Area
  • Comfort Inn Suites Zoo SeaWorld Area
  • Comfort Inn & Suites San Diego - Zoo SeaWorld Area Hotel
  • Comfort Inn & Suites San Diego - Zoo SeaWorld Area San Diego

You should know

  • Pool access available from 9:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.