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 San Diego • 1 Room
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Extended Stay America San Diego - Sorrento Mesa

2.5-star property
9880 Pacific Heights Blvd, San Diego, CA 1-855-201-7819
3.1 out of 5
See all 16 travelocity Reviews

"Howie the manager and his assistant manager DSean is the bomb and they staff is great I love this site it's the best in town I love it here " More

By a verified traveler on Sun 14 Apr 2024

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Hotel Description

Hotel near University of California, San Diego in San Diego

Heart of San Diego

Your stay at this Sorrento Valley hotel places you within 6 miles (10 km) of Westfield UTC and Torrey Pines State Natural Reserve. Convoy District and University of California, San Diego are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$157* Per night/room Apr 25 - Apr 26

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America San Diego - Sorrento Mesa ratings based on 16 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America San Diego - Sorrento Mesa

Everyone (9) Couples (1) Family (7)
5 out of 5
Howie the manager and his assistant manager DSean is the bomb and they staff is great I love this site it's the best in town I love it here

Posted by on Apr 14, 2024

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4 out of 5

Posted by on Apr 11, 2023

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5 out of 5

Posted by on Apr 8, 2023

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5 out of 5
I liked the room it's self

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 26, 2021 by Hotel Management

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to read you were impressed with your room. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management

4 out of 5
Close and convenient to my cousins house large kitchen

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 26, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you enjoyed our ideal location with easy access to your cousin’s place. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

1 out of 5
Front desk personnel was nice and friendly. When we got to our room we noticed a weird odor, we blamed it on the age of the room and the fact that it was a extended stay with a stove in the room. Later during my shower I noticed that there was water damage on the ceiling and wall and what looked to be mold on the ceiling

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Hotel Management 

Please accept our sincere apology for the cleanliness and maintenance issues you encountered with your room. We have shared your feedback with the appropriate teams so that corrective measures can be taken. We regret the inconvenience caused and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management

3 out of 5
Would have liked some fruit at breakfast bar. Otherwise okay stay.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Hotel Management

Thank you for being our guest and sharing your review. We are glad you had a pleasant stay at our well-kept property and that you liked most of our offerings. However, we regret our breakfast was not according to your liking. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management

2 out of 5
On our last hour of our stay, we saw a cockroach roaming inside the fridge. When you see 1cockroach around in an area, there might be hundreds lurking in the dark as well.

Posted by , from San Francisco on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Hotel Management

It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely weren’t to the mark in this attempt. Your feedback for the odor and cleanliness has been shared with the housekeeping team for review and action. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management

4 out of 5

Posted by on Sep 16, 2019

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2 out of 5
It seems like it wasn’t cleaned. The bathroom sink and tub were still dirty and all of the pillow cases were stained.

Posted by on Aug 29, 2019

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Comment from Hotel Management

Aug 30, 2019 by Hotel Management

Please accept our sincere apology for the difficulties you encountered with your room. Your feedback regarding the bathroom will be shared with our housekeeping team to improve our guest experiences. Also, your concern about the pillowcase stained will be shared with the appropriate team. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management

About the Extended Stay America San Diego - Sorrento Mesa

Location 9880 Pacific Heights Blvd, San Diego, CA 92121

Property Features

Free breakfast is available daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America San Diego - Sorrento Mesa. Free self parking is available. This San Diego hotel is smoke free.

  • 135 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Diego Coaster Sorrento Valley Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America San Diego - Sorrento Mesa offers 135 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America San Diego Sorrento Mesa
  • Extended Stay America Sorrento
  • Extended Stay America Sorrento Mesa Hotel
  • Extended Stay America Sorrento Mesa Hotel San Diego
  • Mesa Sorrento
  • San Diego Sorrento Mesa
  • Sorrento Mesa San Diego
  • Extended Stay America San Diego Sorrento Mesa Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.