"The TV’s weren’t working properly when I arrived and a controller was missing. " More
Mission Valley stay
Your stay at this Mission Valley hotel places you within 3 miles (5 km) of Fashion Valley Mall and Hotel Circle. Balboa Park and Old Town San Diego State Park are also within 6 miles (10 km).
Renovated in 2016
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.
Free Internet, kitchenettes
In addition to free WiFi and free wired Internet, the 118 guestrooms feature well-equipped kitchenettes with refrigerators, microwaves, and dishwashers. Other amenities include MP3 docks, sofa beds, and dining areas.
Nov 25, 2021 by Customer Service
We appreciate your feedback, Danny. We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. We apologize that your television was not operating properly and that your controller was missing. We'll be addressing your concerns with the appropriate members of our team. Thanks for bringing this to our attention. Please consider allowing us another chance to provide you with the excellent service we're capable of providing.
Nov 3, 2021 by Customer Service
Thank you for the wonderful review, Stacie! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Homewood Suites San Diego Mission Valley Zoo. Have a wonderful day!
Jun 28, 2021 by - Amanda
Thank you so much for staying with us! We appreciate the feedback!
Aug 15, 2019 by jb
Thank you for your review. We hope you felt at home and we can't wait to welcome you home again soon.
May 1, 2019 by jb
We apologize about the issues you had with your reservation. If you come stay with us gain we would be happy to extend addition discounts o you. Please contact the front office manager Joel if you are back in the area and we will take care of you.
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
Homewood Suites by Hilton San Diego Mission Valley/Zoo offers its guests an outdoor pool and a 24-hour health club. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Homewood Suites by Hilton San Diego Mission Valley/Zoo. The hotel can provide concierge services and a complimentary grocery shopping service. For a fee, parking is available. A complete renovation of Homewood Suites by Hilton San Diego Mission Valley/Zoo was completed in 2016. This 3-star San Diego hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Homewood Suites by Hilton San Diego Mission Valley/Zoo offers 118 accommodations with MP3 docking stations and irons/ironing boards. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.