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4.3 out of 5

"Property needs an upgrade. Bath shower barely dispense out water. the carpeting had a number of worn areas at the seam. " More

By a verified traveler on Fri 28 Feb 2020

Hotel Description

3-star hotel in Rancho Bernardo

In suburbs

Your stay at this Rancho Bernardo hotel places you within 3 miles (5 km) of Rancho Bernardo Inn Course and Oaks North Golf Club. Bernardo Winery and Carmel Mountain Plaza are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 178 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Refrigerators, room service, and coffee/tea makers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Mar 23 - Mar 24

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson Hotel San Diego-Rancho Bernardo ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson Hotel San Diego-Rancho Bernardo

Everyone (7) Couples (2) Family (4)
5 out of 5

Posted by on Jan 24, 2021

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Comment from Hotel Management

Feb 3, 2021 by Nichole, Guest Services

Thank you for taking the time to leave a review. We are very happy to see you enjoyed your stay with us and hope you will stay with us again in the future!

5 out of 5

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 15, 2020 by Katie - Front Desk Lead

Hello, Thank you for staying with us at Radisson Hotel in Rancho Bernardo. We appreciate your feedback and look forward to your next stay. Thank you,

5 out of 5
Property needs an upgrade. Bath shower barely dispense out water. the carpeting had a number of worn areas at the seam.

Posted by on Feb 28, 2020

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Comment from Hotel Management

Feb 28, 2020 by Christian - Front Desk

Hello, Thank you so much for staying with us at Radisson Rancho Bernardo. We appreciate your comments about the bathroom and carpeting, and management will be alerted to your concerns. We look forward to having you stay with us again.

4 out of 5
The room is really big I wish you guys could let us pay one room for 5 people because 2 adults and 3 kids. It was waste of money i had to pay for 2 room.

Posted by , from LA on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Katie - Front Desk Lead

Hello Trong, Thank you for staying with us at Radisson Hotel in Rancho Bernardo. We appreciate your feedback. I apologize for the inconvenience you encountered of having to have two rooms. Unfortunately, policy states there is a maximum occupancy in each room that we must abide by. Nonetheless, we hope we can ensure a better next stay. We hope you return to us soon! Thank you,

4 out of 5
My family and I enjoy our stay at this hotel. We enjoy the pool and breakfast. I also liked the clean room.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 4, 2019 by Katie, Radisson Guest Services

Hello Sarah, Thank you for staying with us! We appreciate your feedback and look forward to your next visit.

5 out of 5
Staff Review 1st because they make this place: from check in to check out, the staff were incredible. Ricky kept us smiling and laughing in the morning while we enjoyed his amazing cooking skills. Best breakfast we’ve had anywhere (hotel or otherwise) in a long time (and we eat out for breakfast quite often). We spent hours in C3 during the evening, chatting with the staff and others at the bar, and even splurged on Cassandra’s excellent desserts (yes, we need to hit the gym, now). Try the Midnight Mule with any dessert. The location is reasonably close to some great restaurants (but only go to those for lunch because the onsite restaurant and bar C3 beats them all when it’s open!) and has great views of the area. Bed was comfy, room was well-sized, and the amenities were such that we did not even feel the need for maid service in the 3 nights we spent there. This was everything we wanted when we booked a relaxing weekend getaway. We will book at this place whenever it’s available!

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Yoselin- Guest Services

Thank you so much we are extremely grateful for your honest feedback. We're looking forward to having you stay with us in the future.

4 out of 5
Staff was friendly & great breakfast. However, cleaning staff did not come until after 4pm. ☹️

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by Katie, Radisson Guest Services

Thanks for staying with us. We appreciate your feedback! I am terribly sorry about the inconvenience of your room not being serviced until 4 PM. I have informed housekeeping and management of your concerns. If there is anything else I can do to ensure a better next stay please let me know.

4 out of 5
Easy access to areas we needed to visit/address. Nicely appointed, comfortable room.

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 25, 2019 by Katie - Radisson Guest Services

Thank you for staying with us! We appreciate your feedback.

5 out of 5
My family had a great short stay at this hotel, but we loved everything about it. We hope to stay here again next time we visit San Diego again.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 3, 2019 by Nichole Bates, Guest Services

Thank you very much for such a great review! We work really hard to offer the best service possible, so I am happy to see that effort was reflected on your last visit. We look forward to seeing you again in the future!

2 out of 5

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 30, 2019 by Nichole Bates, Guest Services

I am so sorry to see that your experience while staying with us was anything other than excellent. We always strive to provide our guests with the best stay possible and welcome feedback. If there are specific things we may have been able to do better please feel free to contact us so that we may have the opportunity to make those improvements in the hopes that you'll choose to book with us again when you return to the area.

About the Radisson Hotel San Diego-Rancho Bernardo

Location 11520 W Bernardo Ct, San Diego, CA 92127

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Radisson Hotel San Diego-Rancho Bernardo offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Radisson Hotel San Diego-Rancho Bernardo. Free self parking is available. This 3-star San Diego hotel is smoke free.

  • 178 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Diego Intl. Airport (SAN) (39.6 km / 24.6 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Radisson Hotel San Diego-Rancho Bernardo offers 178 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Diego hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.

C3 - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.95 for adults and USD 10.95 for children (approximately)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Diego-Rancho
  • Radisson Hotel Diego-Rancho
  • Radisson Hotel San Diego-Rancho Bernardo
  • Radisson San Diego-Rancho Bernardo
  • Radisson Hotel San Diego-Rancho
  • Radisson San Diego-Rancho
  • Radisson Diego Rancho Bernardo
  • Radisson Hotel San Diego-Rancho Bernardo Hotel
  • Radisson Hotel San Diego-Rancho Bernardo San Diego
  • Radisson Hotel San Diego-Rancho Bernardo Hotel San Diego

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.