- Disliked: Staff & service
like- close to Scripps Mercy (mother was having a major surgery) Dislike- Asked for a larger room because of the first night it would be my mom, my sister and myself. Staff neglected to tell me we were above a banquet room. The night after my mom's surgery there was a VERY loud party there with loud music. I called the front desk and asked how long the music would go on and they said 10. Very late for a Thursday. Also the lobby area is used for parties and after coming home late from the hospital we had to go through the restaurant and around the bar to get to our room. Just seemed inconvenient for people staying there. A lot of re-arranging in the lobby every day.