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"It was a staycation and we enjoyed ourselves. Beautiful view from our room and walking distance to the mall " More

By a verified traveler on Mon 02 Jul 2018

Hotel Description

3.5-star golf resort near Hotel Circle

Near the airport

A stay at this Mission Valley resort places you within half a mile (1 km) of Hotel Circle and 2 miles (3 km) of Fashion Valley Mall. Balboa Park and University of San Diego are also within 3 miles (5 km).

Multiple dining options

This traditional resort includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like a free shopping center shuttle.

Free WiFi, flat-screen TVs

The 704 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Premium Room, 2 Queen Beds, Tower (Newly Renovated - Royal Palm)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$79* Per night/room Dec 16 - Dec 17

Premium Room, 1 King Bed, Tower (Newly Renovated - Royal Palm)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Tower (Regency)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Garden, ADA)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Garden, ADA)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Room, 1 King Bed, Tower (Newly Renovated - Royal Palm)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Town and Country San Diego ratings based on 77 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Town and Country San Diego

Everyone (59) Couples (3) Family (12)
4 out of 5
Had a nice stay at this hotel the only problem was they are doing some major construction and remodeling so it made it a little challenging to get around - otherwise we enjoyed our stay.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 2, 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay at Town and Country San Diego! We are delighted to see that you enjoyed your visit. As you mentioned, we are currently undergoing renovations. We are very excited for all of the positive changes these will bring to us and to our guests, and we look forward to having you back with us soon :) Warm Regards, Reuben Medina

4 out of 5

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 2, 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay at Town and Country San Diego! We are delighted to see that you enjoyed your visit, and we look forward to having you back with us soon :) Warm Regards, Reuben Medina

1 out of 5
Loud construction going on . No parking for guests.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 27, 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay with us. We are sad to see that your visit was anything less than extraordinary, and would like to apologize for any issues with parking. As you mentioned, we are currently undergoing renovations. We are very excited for all of the positive changes these will bring to us and to our guests, and we do hope you will be back to experience these changes with us. Warm Regards, Reuben Medina

3 out of 5
I was surprised to see that my room door led straight out to the public

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 15, 2019 by Reuben

Dear NJ, Thank you for reviewing your recent stay with us. All of our rooms our within our property, so I'm afraid I don't quite understand what you mean. Despite this, we do hope that you enjoyed your visit, and we look forward to having you back with us :) Warm Regards, Reuben Medina

4 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 30, 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay at Town and Country San Diego! We are delighted to see that you enjoyed your visit, and we look forward to having you back with us soon :) Warm Regards, Reuben Medina

1 out of 5
Booked through Travelocity which did not disclose the hotel was under renovation and the swimming pool had been removed. Hotel customer service informed me they could not help me due to me booking through a third party to with I spent 3 hours on the phone being disconnected several times with Travelocity's over seas customer service which did absolutely nothing for me. Safe to say I will not be using Travelocity again

Posted by on Oct 16, 2019

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Comment from Hotel Management

Nov 21, 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent experience with us. We would like to apologize for any issues your had through your booking site, and we hope that this does not reflect your thoughts on our property. As you mentioned, we are currently undergoing renovations. We are very excited for all of the positive changes these will bring to us and to our guests, and we hope you will be back to experience these changes with us. Warm Regards, Reuben Medina

1 out of 5
The hotel was under renovation and remodel rooms were dirty dusty bed had stains restroom was kind of dirty hair dirty toilet.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Nov 5, 2019 by Reuben

Dear Mr. Hernandez, Thank you for reviewing your recent stay with us. We are sad to see that your visit was anything less than extraordinary. As you mentioned, we are currently undergoing renovations. We are very excited for all of the positive changes that these will bring to us and to our guests, and we do hope that you will be back to experience these changes with us. Warm Regards, Reuben Medina

2 out of 5
We reserved far ahead of time through Travelosity, and they did not have a room ready for us when we arrived. We were placed in their older building, and it had no amenities. No microwave, no fridge, etc. The bed wasn't comfortable, the air conditioning couldn't keep the room cool, and the water was not working the first day we were there. The parking was awful and cost 20 dollars per night, though that was not listed when we booked the room. There was a $16 a night service fee tacked on as well. To add to it all, the registration desk was fairly turse with us and didn't warn us at all that we had no running water. I will not stay here ever again.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 1, 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay with us. The experience you are describing is not one that any of our guests should have. If you would like, please feel free to reach out to us to discuss these issues further. Warm Regards, Reuben Medina

4 out of 5
The updated retro decor is amazing. I love the use of local artist. The property is under renovation and construction, so there's the inconveniences of this.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 1, 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay at Town and Country San Diego! We are delighted to see that you enjoyed the retro decor, as well as your visit. As you mentioned, we are currently undergoing renovations. We are very excited for all of the positive changes that these will bring to us and to our guests, and we look forward to having you back to experience these changes with us. Warm Regards, Reuben Medina

5 out of 5
The property is undergoing a massive construction so trying to figure out where the lobby is was a little confusing, and the parking was a little confusing. However, the grounds are beautiful. We had a room overlooking the garden and the rose bushes were stunning, the succulent fountain was gorgeous, and the pool/hot tub were busy but didn’t seem over crowded. We would definitely stay again.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 24, 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay at Town and Country San Diego! We would like to apologize if there was any confusion with the lobby location, but are glad to know that you found it, and even more delighted to see that you enjoyed your visit. As you mentioned, we are currently undergoing renovations. We are very excited for all of the positive changes that these will bring to us and to our guests, and we look forward to having you back to experience these changes with us. Warm Regards, Reuben Medina

About the Town and Country San Diego

Location 500 Hotel Circle North, San Diego, CA 92108

Renovations + Closures

This property is undergoing renovations.

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

Town and Country San Diego offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 255000 square feet (23690 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Town and Country San Diego. An area shuttle within 3 mi is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star San Diego resort.

  • 704 guestrooms or units
  • 10 levels
  • 8 buildings
  • 2 dining venues
  • 255000 sq ft of conference space
  • 23690 sq m of conference space
  • Built in 1953
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Diego, CA (SAN-San Diego Intl.) (10.8 km / 6.7 mi)
  • Train station: San Diego-Old Town Transit Center (3.5 km / 2.2 mi)
  • Metro station: Fashion Valley Transit Center Station (0.7 km / 0.4 mi)
  • Property shuttles: Free shopping center shuttle; area shuttle within 3 mi available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Town and Country San Diego offers 704 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

The Market - Overlooking the pool, this café specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Charlies - Overlooking the garden, this sports bar specializes in barbecue and serves lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Please note: The lobby is temporarily relocated within the property's convention center until further notice.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 18.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Late check-out fee: USD 35.00 (subject to availability)
  • Refrigerator fee: USD 15 per stay
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Town & Country Resort
  • Town Country Resort
  • Town Country Resort San Diego
  • Town Country San Diego
  • Town And Country Hotel San Diego
  • Town Country San Diego Hotel
  • Town Country Resort Convention Center
  • Town Country San Diego Resort
  • Town San Diego San Diego
  • Town and Country San Diego Resort
  • Town and Country San Diego San Diego
  • Town and Country San Diego Resort San Diego

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.