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4.7 out of 5

"1. Easy to go north to S.F., go south to Cupertino or accross San Mateo bridge. 2. Great beakfast which was included. 3. Convenient assistance in stor ... " More

By a verified traveler on Fri 07 Apr 2023

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Hotel Description

3-star hotel near San Francisco Bay

Heart of South San Francisco

Stay at this South San Francisco hotel and you'll be within half a mile (1 km) of South San Francisco Convention Center and 2 miles (3 km) of The Shops at Tanforan. Also, San Francisco Bay is within 3 miles (5 km) and Santa Cruz Mountains is within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$118* Per night/room Jun 23 - Jun 24

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Plus Grosvenor Airport Hotel ratings based on 27 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Grosvenor Airport Hotel

Everyone (20) Couples (1) Family (5)
5 out of 5
1. Easy to go north to S.F., go south to Cupertino or accross San Mateo bridge. 2. Great beakfast which was included. 3. Convenient assistance in storage luggage after checkout to pick up later the same day.

Posted by on Apr 7, 2023

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Apr 15, 2023 by David

Thank you for your comments

5 out of 5
Had very friendly staff, great food service.

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 6, 2023 by David

Thank you for your comments.

5 out of 5

Posted by on Mar 24, 2023

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Comment from Hotel Management

Mar 27, 2023 by David

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4 out of 5

Posted by on Feb 26, 2023

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Comment from Hotel Management

Apr 24, 2023 by David

Thank you

5 out of 5

Posted by on Oct 2, 2022

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5 out of 5

Posted by on Sep 11, 2022

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5 out of 5
Our room was just right. Comfy bed. Little road noise. Only one elevator working but that wasn’t a problem. The pool was closed but that may have been a seasonal decision. We saw many people having to search for front desk staff a few times but our check in and out was great. The complementary breakfast had everything you could want for breakfast and it was all very good. We had dinner two different nights in the hotel restaurant. Limited menu but everything was so good. Order the potato skins! The Sees candy next door was a bonus!

Posted by , from BOISE on Sep 9, 2022

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Comment from Hotel Management

Sep 14, 2022 by David

Thank you for your nice comments. Glad to hear you enjoyed your stay.

5 out of 5
Always friendly and accommodating.

Posted by on Jun 24, 2022

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Comment from Hotel Management

Jun 29, 2022 by David

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4 out of 5
Convenient access to a nice walking path. Waiter in the restaurant was super friendly and helpful. Front desk staff all efficient and helpful. Two frustrating things: no shuttle from the airport 10am- 5pm. Also, I asked for a quiet room, but was given a connecting room with talkative guests. (Not quiet.)

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 15, 2022 by David

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5 out of 5
Small but very clean rooms. Excellent hot breakfast. Shower soap and shampoo were skimpy and did not lather well.

Posted by on May 28, 2022

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Comment from Hotel Management

Jun 10, 2022 by David

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About the Best Western Plus Grosvenor Airport Hotel

Location 380 S Airport Boulevard, South San Francisco, CA 94080

Renovations + Closures

The following facilities or services will be unavailable from June 26 2022 to May 20 2023 (dates subject to change):

  • Swimming pool

Property Features

Best Western Plus Grosvenor Airport Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 3-star South San Francisco hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 9 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1972
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: South San Francisco Station (2.4 km / 1.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grosvenor
  • Best Western Grosvenor Airport
  • Best Western Grosvenor Airport Hotel
  • Best Western Grosvenor Hotel
  • Best Western Plus Grosvenor
  • Best Western Plus Grosvenor Airport
  • Best Western Plus Grosvenor Airport Hotel
  • Best Western Plus Grosvenor Hotel
  • Grosvenor Best Western
  • Hotel Best Western Grosvenor
  • Best Western South San Francisco
  • South San Francisco Best Western
  • Best Western Plus Grosvenor Airport Hotel South San Francisco
  • Best Western Plus Grosvenor Airport South San Francisco
  • Plus Grosvenor Hotel Francisco
  • Best Western Plus Grosvenor Airport Hotel Hotel
  • Best Western Plus Grosvenor Airport Hotel South San Francisco

You should know

  • The seasonal pool will open in May and close in October.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.