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"Some deferred maintenance in the rooms Lobby area and grounds in excellent condition " More

By a verified traveler on Wed 27 Jul 2022

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Hotel Description

4-star guestrooms with free WiFi

In suburbs

At this Brisbane hotel, you'll be within 3 miles (5 km) of South San Francisco Convention Center and 6 miles (10 km) of Cow Palace. Oracle Park and Moscone Convention Center are within 9 miles (15 km).

Free airport shuttle

This hotel doesn't skimp on freebies - guests have free WiFi and a free airport shuttle. Business travelers can take advantage of the 24-hour business center. A restaurant, a 24-hour front desk, and laundry facilities are also provided.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$136* Per night/room Sep 2 - Sep 3

Room, 1 King Bed, Non Smoking, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Room Suite - King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton San Francisco Airport North Bayfront ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton San Francisco Airport North Bayfront

Everyone (7) Couples (2) Family (6)
4 out of 5
Some deferred maintenance in the rooms Lobby area and grounds in excellent condition

Posted by , from WILLITS on Jul 27, 2022

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5 out of 5
The staff was very friendly and helpful. Very quick drive to the SFO airport. Appreciate the perks of Hilton Honors. The pool and gym could use upgrades.

Posted by on Jul 27, 2022

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4 out of 5
No one at the front desk when we arrived. Waited for several minutes for someone to show up.

Posted by on Jul 17, 2022

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Comment from Hotel Management

Jul 17, 2022 by Front Desk Angie

Thank you for choosing DoubleTree by Hilton SFO North. We do apologize for the inconvenience. Thank you still for giving us 4/5. Your comments will help us improve our guest experience. Have a wonderful day!

2 out of 5
Upon entering the room, the tub was either stained or very dirty. I understand properties age, but paint or stain the tub to at least give a clean appearance. I did make it known to the front desk and they offered to switch rooms the next day. The outlets also were not working. The maintenance person came up and "looked" at the lamp with the outlets and USB and said all the rooms have this lamp. Well, duh, but this one doesn't work Sir. He said he will let the front desk know and follow up. Do you think he followed up? Absolutely not! So I called once again and they did not have an answer for the outlets. The outlet by the door worked, but the point is when you pay money for something, I believe the stuff should at least work and be clean. If the room were free, then you can't really complain. But paying money for something that is below standard is unacceptable.

Posted by on May 31, 2022

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Comment from Hotel Management

Jul 6, 2022 by Front Desk Angie

Good morning! Thank you for staying with DoubleTree by Hilton the month of May. We do apologize for the inconvenience. Your comments will help us to improve our guest experience. Have a wonderful day!

5 out of 5
Great place, great staff, the only problem with this hotel are the walls. You hear EVERYTHING!! Other than that perfect

Posted by , from tigard on Mar 26, 2022

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Comment from Hotel Management

Mar 29, 2022 by Nixza Rodriguez

Thank you for your feedback. Hope to see you soon.

5 out of 5
!

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 26, 2021 by Nixza Rodriguez

Thank you for your feedback. We appreciate you staying with us.

4 out of 5

Posted by on Oct 18, 2021

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5 out of 5

Posted by on Sep 20, 2021

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5 out of 5

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jul 18, 2021 by Front Desk Angie

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

1 out of 5

Posted by on Sep 4, 2020

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Comment from Hotel Management

Sep 25, 2020 by Mrs. Aguiniga

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and look forward to serving you soon.

About the DoubleTree by Hilton San Francisco Airport North Bayfront

Location 5000 Sierra Point Pkwy, Brisbane, CA 94005

Property Features

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4219 square feet (392 square meters). A roundtrip airport shuttle is free at scheduled times. The business-friendly DoubleTree by Hilton San Francisco Airport North Bayfront also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Brisbane hotel.

  • 1 building
  • 210 guestrooms or units
  • 8 levels
  • 4219 sq ft of conference space
  • 392 sq m of conference space
  • Built in 2014
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bayshore Station (5.6 km / 3.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton San Francisco Airport North Bayfront offers 210 accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

WhiteCaps Drinks + Eats - This restaurant serves breakfast and dinner.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

DoubleTree by Hilton San Francisco Airport North Bayfront offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 70 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Hilton Hotel San Airport North Francisco
  • Doubletree Hilton San Francisco Airport North
  • DoubleTree Hilton Hotel San Francisco Airport North
  • DoubleTree by Hilton Hotel San Francisco Airport North
  • DoubleTree by Hilton San Francisco Airport North Bayfront Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.